The Tempelton Group

Review: On April *, 2013, I completed a Loan Modification application with [redacted], [redacted] of The Tempelton Group. I was told that I qualified for this program. To initiate the application, I had to do the following: Provide payment of 1% of my current mortgage ($3,600), submit a copy of 2 most recent paystubs and a copy of my 2012 Federal 1040 taxes.

After several attempts at corresponding with [redacted] on 4/**, 5/**, 5/**, 7/**, 7/** and 7/** via email, text msgs or phone calls. no response.Desired Settlement: Deliver the Loan Modification service as promised or refund my check in the amount of $3,600 USD.

Review: My wife and I hired the Templeton group to help us with a HARP loan modification. It has been almost one year since we initiated this modification. We have been unable to speak with anyone in regards to our modification. I have called repeatedly and emailed the company multiple times with no response.Desired Settlement: We would like a full refund as stated in our contract.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding The Tempelton Group has been resolved.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,

Review: They promise that they can help us modify our housing loan using the homeowners preservation workshop- [redacted] 2% make your home affordable program with fee of $4,000.00. [redacted] of operation said they can do the whole process 3-4 months. When I called on the 4th month she again said on the 6th month and when I called on the 6th month she said 2 more weeks, when I called 2 weeks after. She keeps on giving me the run around saying she will call me back because she was driving or she is at the pharmacy or she is having MRI done. Keeps on saying she will call me back but never did.Desired Settlement: To modify our loan NOW or 100% cash refund of $4,000.00

Consumer

Response:

At this time, I have not been contacted by The Tempelton Group regarding complaint ID [redacted].

Sincerely,

Review: The Tempelton Group in Westbury NY has ripped me off. I entered into a business relationship with them to modify my mortgage interest rate in November 2012. the cost was $3000 which , by contract, is fully refundable should this not come to fruition. I have received a letter from my bank denying my modification and cannot get my money back from The Tempelton Group. They dont return emails or voicemails. If the bank said no, then we are done and my money should be returned. This modification program is the Obama HAMP government program and I was told emphatically that I was a candidate due to my current financial situation. they obviously scammed me. [redacted] the senior adviser and [redacted] has told that the bank is not telling me the truth and that is needed more time to accomplish the promise, (after 90days by the agreement) . After I have received a letter from my bank denying my modification I was trying to contact my agent [redacted] on several occasions and finally to the supervisor [redacted] but no mails or phone call returns. This is not right, they are praying on peoples desperation and that $3000 I gave them to get my loan modified was the last of my money that I had. I am so angry and upset. I will file complaints as well with the attorney generals office Someone needs to put these people out of business before they rip off someone else.Desired Settlement: Refund 3000.00 $

Review: they advertise they will help you with a loan modification. they charge you 3000 dollars with a money back guarantee if they dont get it done and you sign a document saying so.they never call you or the bank back.finally after 6 months of this I tried to get my money back.I sent a certified letter and it was returned as undeliverable.I cant get in touch with anybody and heard they were evicted and now nave nowhere to turnDesired Settlement: I would like to get my 3000 dollars back

Review: I gave the Tempelton Group 2 checks amounting to $2,950.00 on 2/*/2013 in order to get a Loan Modification. I submitted to them the necessary papers and bank statements on initial visit. I submitted my bank statements thereafter every month. I did not hear from them in 3 months. When I called on 5/2013, the response( "[redacted]) I am busy in the field and will call you back. He never called me back. After numerous calls and I called my bank and they did not get any request from The Tempelton Group re: loan modification for me. I contacted a lawyer and he sent them notice to return my refund of $2,950.00. They did not respond to him. Then they sent the Chase Bank a Loan Modification for me with all the dates were changed to 6/**/2013, which was not the original Loan Modification I signed on 2/*/2013. The majority of the paper work that I submitted to them was left out. I contacted Chase Bank and they told me that I am not eligible for a Loan Modification, because I refinanced in May *. 2009 and I do not have any hardship. I told the Tempelton Group this on 2/*/2013 and [redacted], Rep. for Group stated that The Tempelton Group could get me an interest rate of 3.25% for the life of your loan. I think this is a scam and I reported them to the Attorney General of NY and Hope hotline and also Federal Trade Commission. I am going to file a claim in Small Claims Court to try to get my money back from them To date, I have not heard anything from them. [redacted] said that I cannot get my money back and I have to stay in the program. until their lawyer negotiate with my bank. I am not entitled to a loan modification and they know it, so I want my refund back of $2,950.00 .Desired Settlement: I want my refund of $2,950.00 immediately, because The Tempelton Group is a scam artist. They cannot get me any Loan Modification because my bank already told me what the qualifications are to be eligible. Also, the Tempelton Group told me that they would make me a letter of hardship to present to the bank. I never received any hardship letter from them.

Consumer

Response:

At this time, I have not been contacted by The Tempelton Group regarding complaint ID [redacted].

Sincerely,

Review: My husband and I heard an advertisement on the radio to help homeowners receive a lower interest rate on their mortgage. The advertisement spoke about [redacted]'s federal plan to help make housing more affordable to homeowners and a telephone number was given. We contacted the number and a phone representative by the name of [redacted] (contact info: ###-###-####) set up an appointment for us to meet a senior advisor. The meeting was set up in our home and we were provided with a list of paperwork items needed in order to start the process of obtaining a lower interest rate. A representative from the "company" [redacted] by the name of [redacted] (contact info provided: ###-###-#### and cell: ###-###-####) came to our home to review our paperwork and financial situation. This representative went over each detail of our finances and felt that we were eligible for the lower rate under the federal government's plan to assist homeowners. The representative told us that it generally takes three months to process our information with lawyers and to see if we qualify. He provided us with all of his contact information and said that we would we in touch frequently to get the interest rate reduced as quickly as possible. We paid a "process fee" of $2995. The following morning we attempted to contact the representative to say we did not want to continue with the process - No Response. We were able to get in touch with the original phone representative who said all of our paperwork and check would be mailed back to us and it was not a problem. The paperwork has never arrived and the check was cashed. We are now unable to get in touch with anyone from the numbers we were provided.Desired Settlement: We would like a full refund ($2995) of the check that went to a company that is not returning calls, is not helping us or does not actually exist.

Review: I have dealt with a [redacted] from “The Templeton group” in Westbury NY, they also call them self “My Modification Loan”, I entered into a business relationship with them to modify my mortgage interest rate in December 2012. The cost was $2,995 which by contract, is fully refundable should this not come to fruition. The bank had denied my modification twice, than they offered me to go to HARP, and then to a refinance, nothing worked, I have bagged with [redacted] to get me my money back since she couldn’t help me, after several emails back and forth she asked me to email her boss [redacted] which I did, and he did not return my emails, I left him several voice mails too with no luck, they do not return emails or voicemails they also had no reason why the bank denied me they said I need to try 4 - 5 times until the bank will give up and accept my application. This modification program is the Obama HAMP government program and I was told emphatically that I was a candidate due to my current financial situation. They obviously scammed me. [redacted] with her entire staff has lied, this is not right, they are praying on peoples desperation and that $2,995 I gave them to get my loan modified was a loan I had borrowed from a friend that I still need to pay back. I have a family of 8 kids to feed with almost zero money in the bank, I am so angry and upset. I am even more upset because the only reason I dealt with them was because the where advertised on CBS news radio 880, and I thought if CBS allows them to advertise on their network they are a trustful company, I wonder if I can sue CBS News Radio.Desired Settlement: as per there contract they need to refund me my money back.

Consumer

Response:

[redacted]:

At this time, I have not been contacted by The Tempelton Group regarding complaint ID [redacted].

Sincerely,

Review: in june 2013 we contracted the templeton group to assist in a loan modification for us . We gave them $3000.00 with a guarantee of a refund if their part was not fulfilled . We have been unable to reach our representative from the company and in fact none of our phone calls or emails have been answered, it as if the closed up altogether since august. We got their info from an advertisement on WABC 77 NYC radio so we thought they were legit.Desired Settlement: refund in full and return of all of our personal documentation

Consumer

Response:

At this time, I have not been contacted by The Tempelton Group regarding complaint ID [redacted].

Sincerely,

Review: My Husband heard about this group on cbs radio about loan modification. In August of 2012 we entered into an agreement which cost us $2700 for All Island [redacted] to act as a go between for us and our loan holder, Bank of America. Everything started off ok and the paperwork to the best of my knowledge was being processed. We had a slight hitch in October with the hurricane but who didn't? OK so the first to happen was the loss of [redacted], the assistant who was helping us with whatever paperwork the bank needed. We then had [redacted] and we were back on track again. Then [redacted] had personal issues, dropped the ball completely and my file was rejected for missing paperwork that I had NO idea I was missing. We start all over and my file is going to be sent in all nice now because she offered all kinds of excuses and blamed the bank. After my file got sent in, [redacted] left and now we get [redacted] and she does not respond to my phone calls or emails and my file was rejected AGAIN! Now I don't think [redacted] lasted more than a welcome email and then she too was gone and I also called the salesman who came to my house to rip me off in person. His name is [redacted] and received no return calls from him either. Now I've been told from others like me that one woman went down to their office which was very seedy, and they were given the run around and ultimately left with no refund but was advised to stop paying her mortgage because the process could take 3 years! I was told if they could not get us at the very least refinancing, then we would get our money back. How many times do I need to be rejected, because of them, do I finally get my money back? Not that I can even get rejected because they have done NOTHING since the the end of June. They broke their end of the contract.Desired Settlement: I just want my money back and no more **. It has been a year now and I have no more patience for these people and the scam they are running. Also found a very nice lady named [redacted] at fox 5 who will listen to me and the others I found who are going thru the same thing so hopefully even if I don't get MY money back, they will stop taking it from others.

Review: April 2013 I was counciled by The Tempelton Group and charged over $2,000.00 (paid in full) to represent me in a Modification /Principle Reduction application. I was told the transaction could take up to 6 months for completion. However a lack of processing and submitting the application which was contract between us has been prolonged from April -July **, 2013 and as of today, the application has still not been recieved by the Bank that hold my mortgage. I find the actions of the Templeton Group very unprofessional and deceptive.Desired Settlement: Refund

Consumer

Response:

At this time, I have not been contacted by The Tempelton Group regarding complaint ID [redacted].

Sincerely,

Review: this group was to do a home modification for me that started last year around this time.to date nothing has been done. and I payed 1500.00.in the last month I have done the work that they were to do long ago with my bank. I cant get anyone on the phone. its always a voicemail. at this point id just like to get my money back and be done with them.ive been sending them documents that were to be sent to my bank and that hasn't happened. there are several ex. that I have: [redacted]. names that I have: [redacted],[redacted], [redacted], & [redacted], who I was told is [redacted]. no body knew his last name.Desired Settlement: my 1500. refunded

Review: I hired this company to do a loan modification so that I can afford to keep my house. I am a single Mom. This company didnt send in my documents in a timely fashion so the bank cancelled my request for a loan modification. I have the letter from my bank stating this fact. I have called, emailed and went to the company personally to request my money back. All I get is a run around. I want to do a refinance now, so that I can lower my mortgage payments and stay in my house. But this company said if I do that they will never give me my money back, So here I am stuck in a bad situation.Desired Settlement: Refund of entire amount $2,995.00

Consumer

Response:

At this time, I have been contacted directly by The Tempelton Group regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

[redacted] called me and asked me to drop my complaint. I told her no I want my money back you are doing nothing. She said they dont give refunds!

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: THE TEMPELTON GROUP advertised on radio to assist home owners with obtaining mortgage remodification I called and made arrangement for a representitive to come to my house [redacted] came did the paper work in April 2013. In May 2013 I made a payment of $2,300.00 to The Tempelton Group it's now September 2013 no response from [redacted] ###-###-#### or the The Tempelton Group ###-###-####.Desired Settlement: Will like the company to refund my $2,300.00