The Zoom Gallery

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: It does not claim laptop account as paid in full as stated to me by the Gallery Home Store rep on the phone yesterdayI want a letter saying that this laptop will be considered paid in full as per the conversation with gallery home store via phone yesterday once I have received such letter, I will gladly close this matter In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We apologize for the customer service issue - the customers account will be credited

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

we apologize for the customer service issueWe will contact customer immediately

our customer service team will contact the customer immediately we apologize for the confusion

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me as long as they hold to their word
about dropping the late fees and that my final payoff date will be March ***, and that I ONLY need to pay the original bi-weekly amount of $until fully paid off on March ***,
Sincerely,
*** ***

I apologize for the inconvenience and we will grant customers request

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
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If they are going to mark me paid in full I want a letter saying they will no longer debit me bank account sent to my home saying I have paid in full and no more debt will come from my bank account
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

customer will be marked as paid in full

we will grant the customers request

one of our customer service agents will be reaching out to the customer to resolve

the letter will be processed as per the phone call

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Ok so I will wait for my letter in the mail at [redacted] and when I get my letter I will be happy this will be resolved thanks again for you responce to this so quickly.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

our customer service team will contact the customer immediately
we apologize for the confusion

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my...

complaint has NOT been resolved because:

I was contacted by your company not about this issue but about the money I owe.  I asked the person if she was calling about the Revdex.com complaint and she knew nothing of it.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We apologize for the customer service issue - the customers account will be credited.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has...

been resolved.
Sincerely,
[redacted]

we will honor the customers request

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been...

resolved because:

It does not claim laptop account as paid in full as stated to me by the Gallery Home Store rep on the phone yesterday. I want a letter saying that this laptop will be considered paid in full as per the conversation with gallery home store via phone yesterday once I have received such letter, I will gladly close this matter.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]