Thermo Burn Diet Supplement

Product: Keto Max 800 - Advertising: Keto Advanced Weight loss.

Their only purpose is to SCAM you in using misleading advertising of Free products.
The billing process is hidden from you, so you cannot accept or refuse the transaction before the end. You are never asked to accept the terms and conditions. At the end, you get a bill of 300$ and a subscription to a Thermo Burn Club at 29.95$ per month that you never asked for or agreed to it.. Even if you try to cancel the transaction within the minute, they refuse to do it.
You are bond by the terms and conditions that they never ask you to read or to agree to it. ***
They want you to wait and receive the products and return the products only after 2 months.

They change the name of the product and hop, they start advertising again. Recently, it was called Keto body trim.
I just can't understand how they can get away with this?

Company refuses to refund my money until 60 days.
I odered KetoMax 800 for losing weight an increasing energy and it has done neither for me. I ordered six bottles and have taken it for a month and I haven't lost any weight or have any more energy. When I contacted them for a refund, they said they couldn't issue return number until August 31, 2020. The guarantee state 90 day money back guarantee, no questions asked. I say nothing about having to wait 90 days if you're not satisfied.

I should have read your report that this business is not a Revdex.com business.
I ordered one bottle of a weight supplement. When the package came, there were many bottles . I did not open the package. I received the package on July 6 of this year. I mailed the package back using the 2 numbers that I was given to put on the outside of the package. According to tracking, they received it July 27. I was charged $233.68. They claim that when they receive a returned package, it may take 14 days to address the return. Since they received it on the 27th, 14 days would put it beyond the 30 limit to refund the customer.
I am a senior on a limited income. $34.98 I could handle, but not $233.63. They have figured a way to get to keep the payment as well as getting the product back.
I don't know if you are able to help or not. it would be wonderful if you could.
Thank you for your help.
***
XXXXX ***
***, VA XXXXX

I ordered CBD gummies from this company. The ad said they were 35.00 for 6 bottles. When I got my bill it was $ 239.82. Want refund!!
I called this company to get my money back, and I was given the run around. Said I have to wait 60 days, call back for some number to put on a return, and pay for a restocking fee of about $50.00. Charged me 239.82 for gummies advertised for $35.00. Plus my dr advised against it with my current meds.

I have never ordered this product but had money taken from my account for it and was charged an over draft fee of $37.00. They owe me $69.00.
I want the money they took out of my account put back. At no time have I ever ordered from this company, Nulinethermoburn.com. Cannot contact them to resolve this issue, I have left messages and I want my money put back in my account. I'm on a fixed income and cannot afford money taken out of my bank account for something I never purchased.

On June 26th my girlfriend saw an ad about trying a product for $39. She hit the order button and my account was charged $239.00.
On June 26th my girlfriend saw an ad about trying a product for $39. She hit the order button and my account was charged $239.00. I immediately called the company as well as texted. I was told they were closed and to call back on Monday. When I called on Monday I was told the order was being processed and couldn't be stopped. They said the $239.00 charge was for the minimum order of 6 bottles. They said I could ship it back with a restocking charge of $9.00 a bottle. I also found out they charged my account $39. for a monthly club as well. When I asked for the supervisor I was told she was the supervisor and that if I complained they would not issue a RA number. If they did issue a RA number it would take 60 days to process the refund.

Company sent us product that was not ordered and refused to take product back and issue a refund.
Went online and placed an order, wanted another one of their products so I placed an order for that in which I did not receive and only received more of the first product. So we called the company to ask for a refund and a return address. They refused to do a refund for the second order stating they don't do refunds for only one bottle which there are 2 bottles and we want our 66$ back.

Purchased their product online. Agreed price at purchase was $37.50. The next day when I was checking bank account saw I was charged $226.50 instead.
On 05/08/20 at approximately 3:30pm I agreed to purchase one bottle of Keto Max Diet Supplement at a price of $37.50. Went on through to the checkout, which still stated $37.50, and put in bank card info. The following day(05/09), I got online to check my bank account balance, and saw that I was charged $226.50 from the above website. Tried calling the company, but closed on weekends. Called bank card, and explained the charge issue with them, and they shut down that card for any further issues, and issued me a new one. Called Keto Max company today(05/11/20) @ approximately 12:30pm, and stated that I had made a purchase the previous Friday with an agreed upon amount of $37.50, and then the next day discovered that I was charged $226.50 instead. Told her I wanted to know why, and I wanted a full refund, and didn't want any product at all because of this. She entered my account info and stated that she saw my charges, and that they do not sell only one bottle at a time/purchase, that they sell 6 bottles per purchase. And that they are $37.50 a piece so that's why you were charged that amount. I explained I didn't want 6 bottles and that I didn't agree to 6 bottle or that price for 6 bottles, and that at the last step before I put in my bank info it still stated that it was one bottle, with a total of $37.50. So asked how is that ok that it changed my total, that I didn't agree for and charged that amount to my card? She stated that it is all explained in the fine print in the terms/conditions that they don't sell one at a time and what the pricing is. I said well I didn't see that for one, and it should have changed my total at checkout to reflect that. And I wanted a refund. Once I told her I filed a complaint with my bank, she said she couldn't help me. Then I explained I just wanted my money back and she said that I would have to wait at least 60 days to file for a refund, and then still I may not get all my money back. I told her I couldn't wait 60 days because I need that money for bills, and if it would have stated that the final price was $226.50, I wouldn't have agreed to purchase the product to begin with. She told me that there was nothing else she could do at this time. So my disagreement is that of one; that I agreed to a final price of $37.50 and that's still what the price stated at the time of checkout, and then discovered the next day that I was charged $226.50 instead. Why are they allowed to change the total amount without stating it on the cart checkout before you enter your bank info? And then disagree to refund your money once they get their product back? I explained that once I got the product in the mail that I would overnight it back to them, so the refund would go through faster, and she stated that even if I overnighted the product back and they received it unopened that they still would not accept a refund for a full 60 days. They should have agreed to refund my money as soon as they receive it back. And then also stated during the phone call that even after they receive their product back and the 60 days are up, I still may not receive a full refund, and I also have to pay shipping/handling to send the product back once it gets here, which is going to make me loose even more of my money in the process. So no matter which way you look at it I was charged an amount not agreed upon, get to keep no product, pay to ship it back, and also may not get all of the original purchase price back at refund (which will take 60 days for them to even process), after they have already received it back. Please give me some advice and some options for getting my money back, and keeping others from getting ripped off, the same way that I have been.
Thank you,
***
05/11/2020@2:05pm

A charge showed up on my monthly bank statement for $29.95, dated 4/28/2020 for a monthly subscription I had not ordered.
The company's phone number is 1-844-576-4431. I called and spoke to an agent named Essa; her agent number is *** She gave me a refund transaction code of RXXXXXXXX. She cancelled an alleged subscription and has set up a refund for $29.95. I hope the issue is resolved, but the point being is that I did not subscribe to begin with and this was to be a recurring monthly charge.

My receipt shows a charge for shipping of $9.94 yet there is a charge on my account of $79.95 which I did not authorize. Never received this product.
5/2/2020 a charge by this company was made in my account for $79.95 which I did not authorize. My receipt shows a charge for shipping of $9.94.

I did not authorize this charge of $79.95 and I never received the product.

When I contacted the company (833) 824-1325 and requested a refund I was told that they would extend my trial?

No resolution after further discussion. I hung up.

Displeased with product called to get back the $90 they took from my account after I was notified the day of the transaction I needed to end my trial.
Ordered keto max less than a month ago, very displeased with the product. Was unaware of their "subscription policy". I was emailed the day they withdrew the $90 dollars from my account that if I no longer wanted my pills to cancel. I cancelled but they will not refund the money. I demand my money back and will never order from their site as it seems like a scam. I will send the pill back if I have to they are worthless and I WILL NOT pay $90 dollars for pills that have no use.

billed at an incorrect price.

they did not answer my telephone call

there was a disconnect after a long waiting period
wrong billing

order number corm-XXXXXXX

7/3/2019

item wf-cbd oil

promise trial for $5.95 billed at $85.90 Visa card

I purchased 4 bottles of product-3 of Power Trim and 1 of colon cleanse. I was promised a 40% rebate. I submitted the paperwork, called twice .
I never received the rebate. I was told:
1) the company issuing the rebate was out of business
2) to call my bank to get the rebate
3) wait5-7 business days to receive the rebate
4) my complaint would be turned over to the rebate committee
5) no, I could not speak to the rebate committee

The advertisement stated by 3 bottles of CBD oil for $37.00 each and get one free. They charged took $260 out of my bank account. And now take $29.95
On December 8, 2018, I ordered 3 bottles of CBD oil from this company and was supposed to receive 1 bottle free. The cost listed per bottle was $37.00 each. The total cost of the items should have been around $111. However, they took $260 out of my bank account. I tried several times to reach them without any luck to cancel the order before they sent it. It took them several weeks to send it. I repackaged it and wrote a letter for a full refund the very next day after I received. I explained to them that I had not opened, touched, or tampered with the product and that I was returning it because of their dishonesty in pricing and advertising. I requested a full refund of all of my monies.
I continued to try and contact someone by phone, I got hung up on several times and each time that I did get a representative, they said they were 3rd party and had nothing to do with it. Another day, When I did finally get someone on the phone, that claimed that they were going to help me, they put me on hold. I held on for over 30 minutes, no one ever returned to the phone.
Also from January to April, they took $29.95 out of my banking account anywhere from the 8th to the 11th of every month for some Thermo Burn Club. I filed a complaint for the $260 refund and the $120. for the 4 months that the $29.95 was taking out of my account. My bank has contacted them and said that they could not do anything because I did not prove that I was not in a contract with them. So I had to end up canceling/ changing my debit card to my banking account.
The charge where the $260 was taken out was listed as, "Flash Context American Forkutus." The web address to log into was ThermoBurnClub.com. My order number was #XXXXXXXX.
Since I did send the products back (the CBD oil), and they did take the $260 and the $119.80 out of my bank account I am losing both ways. I did not get a chance to use the products and they stole my money. I am requesting a full refund of $379.80 from this company. They are operating under false pretense.

Thermo Burn Online Scam
Yesterday, for $4.95, I ordered the trial bottle of Keto Max880 from Thermo Burn. After completing the transaction with my Visa card, I received an order #XXXXXXXX receipt with no price and with two items I did not order. One item was for $54.90 and another for $85.90 as reflected on my Visa statement as pending from a company called VYA Fresh Fitness. But nothing for $4.95 and no mention of the Keto Max880. I called the customer service number immediately, and the person answering was not in the USA. I told her to reverse the charge, and she refused telling me that I ordered the two items on the receipt and they could not void the charge. I called my Visa card and cannot do anything until the charge posts, but documented the scam (of which they have many of this type!). I also contacted Shark Tank. I then tried to email the company, and kept getting "Failed" so could not send an email to Thermo Burn. I then called the customer service number again and asked for a supervisor. The attitude was basically "tough, you bought what you ordered". I did not authorize this item, but if they send it to me, I will not open the box. I will write "return to send, did not order" and immediately send back. I will be cancelling my card so this scam company can no longer have access, but must wait until the charge posts. Once it does, my Visa card company will be filing a dispute. I will also be taking further action as well.

I ordered 1 bottle of this keto stuff - they were suppose to charge me $4.99-- Instead they put $85.90 on my debit card.
When I called to stop the order= they not only refused to do it they put me on hold for nearly an hour before I hung up and filed this complaint. I think this is a rip off. and they lied to me about how much was going on my card.

Took more $ of my card then I authotized and then proceeded to tell me they couldnt cancell the order that I would have to send in rebate
I had order a free trial of cbd oil and authorized 5.95 and they took two transactions one for 54.95 and another for 84.95 when I called to canvel yhe order the told me they couldnt cancel it that I would have to wait till I received the pachage and fill out a rebate and send it back in now when I call they ask me for a tracking number so they can find my rebate which I dont have tracking number I swnt it in regular mail and its been almost a month it went in the mail feb. 18 2019. And they will not give me the number for the main company they keep yelling me they are a third party company and they are very rude im getting real frustrated.

after receiving product, we had issues with use of a previous product that was the same so we never opened product. We thought it was free. $170.75
I was told to send a rebate form to las vegas nv. the so # XXXXXXX and depart. # XXXXXXXX. I spoke with Hannah yesterday and she told me they were no longer in business. they should have plenty of money by now. The original date of charges was 11/30/18 and again 12/31/2019. $54.90, 85.90 and $29.95

I was charged $85.90 for a product that was suppose to be $5.95 on 11/12/2018. I was told I would receive a rebate in the mail along with the product.
I had purchased a trial of cbd oil on 11/12/2018 that was suppose to be in the amount of $5.95. Later that day I had checked my bank statement and had seen Advanced Skin Miracle had charged me $85.90. When I called the company to question this and they had told me that when my product arrives I will receive a voucher for a $79.95 rebate. I waited for the week to go by and my order did arrive and there was a voucher inside just as described. I sent it in and waited a few weeks for processing. On 1/19/2019 I had called them and asked what was going on and they had told me that my rebate was still processing and should be complete in a couple days. I waited a couple days still nothing. I called back and talked to Bella. She said that it was completed on 1/16/2019 and gave me a reference number that my bank could use to trace the transaction. I contacted my bank and they had told me that the reference number would do them no good. I called Advance Skin Miracle back and explained what my bank had told me and offered to provide my bank statement showing the refund was never received. Then the lady had told I should do a 3 way call with them and my bank. So on 2/20/2019 at 2:00 pm me and my bank made this call and talked to again Bella. Her response she kept making was "your going to do what your going to have to do" My bank questioned that statement. Bella would not go into detail on what she meant by that. So that evening I called again and talked to someone named David and went through the scenario again with him. He suggested that I call my bank and report it as a fraudulent charge. I knowingly made a charge that was suppose to be $5.95. It in a way isn't a fraud charge. Just what the company took is.

I expected a purchase rebate of $49.95 and $85.90 the beginning of December of 2018. I made several follow-up phone calls but got no rebate,
I ordered a bottle of CBD Oil at $5.95 but also received a bottle of CBD capsules which I did not order. Instead of the $5.95 I was charged on 11/15/18 to my credit card $54.90 and the CBD capsules(not ordered) I was charged $85.90. I was promised a rebate of $49.95(oil) and $79.95 for the non ordered capsules.
I have called the company 855-551-2382 on 11/28/18(Alex),12/7/18,12/19/18,01/09/19(Jackson & Mary),01/14/19(Rachel) and 1/25/19. I was told each time my bank that my bank rejected the credit. Phoned my bank on 1/19/19 Rep. told me they never reject credits. She checked my account and there was now record of any credit or reject processed on my account.P855-551-2382 spke to Jade tells me acct. suspended now. I request to talk to refund dept. She states not allowed. she will send them a notice to contact me by e-mail. I am being avoided by the company to follow*up with their sales statement. I am a senior citizen on Social Security this clearly is elder abuse.