Tint Shop Hawaii

Hellowe are able to complete the task as per our service order agreement on tint removal we are open 9-9pm days a weekTint removal is 10am to 6pmThe service also has a tint cut out pattern that is the customers worth $this at no charge .please call [redacted] for appointment serviceWe also have a written signed agreement if needed we are able to mail it or screen shot as our scanner is not working at this timesorry for the inconvenience

The customer had come in and issues had been fulfilled

HelloWe are willing to clean up the tint removalAs far as the tint or film a pattern has been cut per customer car on our plotter the initial day of serviceAlthough the customer only paid for tint removal and needed their car asap we have the tint we only hold on to the film for days before we depose of itThe customer can have it at no additional charge

Hello We are willing to clean up the tint removalAs far as the tint or film a pattern has been cut per customer car on our plotter the initial day of serviceAlthough the customer only paid for tint removal and needed their car asap we have the tint we only hold on to the film for days before we depose of itThe customer can have it at no additional charge

Complaint: ***
I am rejecting this response because: this is untrue.he changed his story several timesWe did not demand our carHisworker told us he wa supposeto be off at due to other obligations (pick up his child and a wedding)He told us to continue it would take another 1/hours and we wouldn't get our car back that dayThis is a response and if he has not accepted responsibilityHe is making this about time and it's notIt's about that my car still has glue allover the windows that he was suppose to completeIt is then about the lack of professionalism and harassment received when telling him how unhappy we were with his businessHe's aggressive and lacks customer service and professionalismMy car is not an old car so I take pride in my vehicle and to have it returned to me in this condition is horrible.other
Sincerely,
*** ***-***

Found this company on-line they had the best prices and where located in kakaako near Office Depot Its been hot lately and I needed the ceramic tint ! Kanai gave me a $off and did the job flawless in hours.!!

Complaint: ***
I am rejecting this response because:The first thing the business needs to do is stop with the information of saying we were in a hurry to obtain the carThat's incorrect and not accepting responsibilityI do not want to do business with this companyMeaning I will not come there for anything because of the aggression from the businessIf I'm unable to receive a refund ($80.00) which is what I'm requesting, the business will have to mail the tint to me at my address.
Sincerely,
*** ***-***

Complaint: ***
I am rejecting this response because: this is untruehe changed his story several timesWe did not demand our carHis
worker told us he wa suppose
to be off at due to other obligations (pick up his child and a wedding)He told us to continue it would take another 1/hours and we wouldn't get our car back that dayThis is a response and if he has not accepted responsibilityHe is making this about time and it's notIt's about that my car still has glue all
over the windows that he was suppose to completeIt is then about the lack of professionalism and harassment received when telling him how unhappy we were with his businessHe's aggressive and lacks customer service and professionalismMy car is not an old car so I take pride in my vehicle and to have it returned to me in this condition is horribleother
Sincerely,
*** ***-***

Complaint: ***
I am rejecting this response because:
I'm not sure what the business is offeringI refuse to take my vehicle or services to them againI do not trust their work and they are rude and aggressiveI would like a refund of my $that I paid returned to me by mail for the incomplete and half job done by this company.
Sincerely,
*** ***-***

Tint Shop Hawaii got the best prices
Close to Ward Theaters took about hours 50% off sale best deal for sure!

Hello'Our tint removal service is as followswe do our service on first come first serve basis.If you have an appointment its for time to check in . We charge $20 and it takes minutes to remove if there is glue residue stays on an additional charge usually this
process will take hours if it takes longer we will cover the cost without notifying the customer only to let them know we need more time. our policy is not to charge more once we have started (only if theres additional service iepanels removals) We don't not use razors blades due to liability, but mainly a cleaner that is sprayed onto the windows then plastic bags applied over then let sit for a minimum of hour then repeat as necessary till the glue is soft enough this process is $.This cant be determined over the phone without FIRST looking at the film and car which means sight unseen we wont knowWE have use this process for years we explain and show videos before we get started and this is posted in our shop times explained times so there is no confusion, complaints and an service order is signedWe have bulk pricing (meaning your car will not be the only one worked on and due to high demand of customers that walk in without appointments .)Our hours are 9-9pm days a weekCustomer *** arrived at 9:55am we had done everything in our policy listed above this took minutes to explainAlso explained that theres is cars ahead and only customer needed there cars back asap the next where flexibleOur estimated time was to finish by if everything goes wellCustomer *** had called and at 2:and had been explained that car will be ready at 5-5:At 4:pm Customer *** had showed up and critic on the method that we where using to remove the tint customer *** thought that the plastic bag on the window was the tint customer *** demanded his car back now!! We will have to obey his command at our costTSH had minutes left tint was already pre cut Customer didn't want to wait and was showing sign of anger we had to finish as quickly as possible before customer *** temper escalatedcost to remove tint $80cost to reinstall tint $tint had to be dispose of

we had no intention of over charging her and that was taken care of immediately !!!! an email is sent to her immediately when she enters her own email.! customer had key and still said she didn't have itas I looked for the keys for minutes she then said she had it This had delayed
another customer to be angry.I had emailed a detail receipt she said she couldn't open it.then calls back says its wrong dateno problem.our computer server has been down for weeks it does take us some time to sent out emails .if customer thinks we are avoiding her the answer is noplease explain why you would think I would have an attitude ? of is it a ploy to justify calling Revdex.com ? as of this morning at 4am I have been on the phone with *** *** figuring out whats wrong with the computeras of 7am this morning I was able to send her another receipt with the correct date? please tell me what have I done wrong in this transaction ??did I not spend enough time with the customer?did I mislead the customer?did I steal from customer?should I have stop what I have been doing tell other customer that I couldn't help them and risk the chance of possible more complaints to Revdex.com.customer had paid for minutes of service we have work a total of hours for her no problem we are here for the customers please remember we have 10- customer a day that we help we are truly sorry very sorryif we didn't full what she had paid for please let me know. thank you *** ** *** *** ** *** ** *** ** *** *** *** *** ** *** *** *** *** *** ** *** *** ** *** *** *** *** *** ** * *** *** ** *** *** *** *** *** * *** *** *** ** * *** *** *** ** ** *** *** *** *** *** ** ** *** ** ***Kanai

we had no intention of over charging her and that was taken care of immediately !!!! an email is sent to her immediately when she enters her own email.! customer had key and still said she didn't have itas I looked for the keys for minutes she then said she had it This had delayed
another customer to be angry.I had emailed a detail receipt she said she couldn't open itthen calls back says its wrong dateno problemour computer server has been down for weeks it does take us some time to sent out emails if customer thinks we are avoiding her the answer is no
please explain why you would think I would have an attitude ? of is it a ploy to justify calling Revdex.com ? as of this morning at 4am I have been on the phone with *** *** figuring out whats wrong with the computeras of 7am this morning I was able to send her another receipt with the correct date?
please tell me what have I done wrong in this transaction ??
did I not spend enough time with the customer?
did I mislead the customer?
did I steal from customer?
should I have stop what I have been doing tell other customer that I couldn't help them and risk the chance of possible more complaints to Revdex.comcustomer had paid for minutes of service we have work a total of hours for her no problem we are here for the customers please remember we have 10- customer a day that we help we are truly sorry very sorryif we didn't full what she had paid for please let me know
thank you
*** ** *** *** ** *** ** *** ** *** *** *** *** ** *** *** *** *** *** ** *** *** ** *** *** *** *** *** ** * *** *** ** *** *** *** *** *** * *** *** *** ** * *** *** *** ** ** *** *** *** *** *** ** ** *** ** ***Kanai

Hello'
Our tint removal service is as followswe do our service on first come first serve basis.If you have an appointment its for time to check in . We charge $20 and it takes minutes to remove if there is glue residue stays on an additional
charge usually this process will take hours if it takes longer we will cover the cost without notifying the customer only to let them know we need more time. our policy is not to charge more once we have started (only if theres additional service iepanels removals) We don't not use razors blades due to liability, but mainly a cleaner that is sprayed onto the windows then plastic bags applied over then let sit for a minimum of hour then repeat as necessary till the glue is soft enough this process is $.This cant be determined over the phone without FIRST looking at the film and car which means sight unseen we wont knowWE have use this process for years we explain and show videos before we get started and this is posted in our shop times explained times so there is no confusion, complaints and an service order is signedWe have bulk pricing (meaning your car will not be the only one worked on and due to high demand of customers that walk in without appointments .)Our hours are 9-9pm days a weekCustomer *** arrived at 9:55am we had done everything in our policy listed above this took minutes to explainAlso explained that theres is cars ahead and only customer needed there cars back asap the next where flexibleOur estimated time was to finish by if everything goes wellCustomer *** had called and at 2:and had been explained that car will be ready at 5-5:At 4:pm Customer *** had showed up and critic on the method that we where using to remove the tint customer *** thought that the plastic bag on the window was the tint customer *** demanded his car back now!! We will have to obey his command at our costTSH had minutes left tint was already pre cut Customer didn't want to wait and was showing sign of anger we had to finish as quickly as possible before customer *** temper escalated
cost to remove tint $cost to reinstall tint $tint had to be dispose of

Hi
We offer a wide variety of films to meet everyones budget we explain all of the tints and why some are more expensive than othersWith Mr *** he insisted that he was on a budget and he had spent too much for his car and the $tint was sufficient enoughWe always give a
choice of tint and different packages which are posted on the wall times and a signed service order which also list the film twice Basic install comes with hr of service we sometimes go over an hour but usually we absorb that cost.According to Mr.*** sign service order we had only did what he had asked forWe also have that day of service on videoenclosed is his signed service orderPlease feel free to contact me if there are any failure furthermore I have a professional window tint service that was started in and I have made it a point never to comment or give criticism to another shop work performed for we are simply to busy and unethical
thank youDWT inc

HelloWe are willing to clean up the tint removal. As far as the tint or film a pattern has been cut per customer car  on our plotter the initial day of service. Although the customer only paid for tint removal and needed their car asap we have the tint we only hold on to the film for 30 days before we depose of it. The customer can have it at no additional charge.

I shopped around these guys where the best price for the lowest price did my Mazda for about $100 and done in less then a hour

Hi We offer a wide variety of films to meet everyones budget we explain all of the tints and why some are more expensive than others. With Mr [redacted] he insisted that he was on a budget and he had spent too much for his car and the $99 tint was sufficient enough.We always give a choice of tint and...

different packages which are posted on the wall 2 times and a signed service order which also list the film twice . Basic install comes with 1 hr of service we sometimes go over an hour but usually we absorb that cost.According to Mr.[redacted] sign service order we had only did what he had asked for. We also have that day of service on video.enclosed is his signed service order. Please feel free to contact me if there are any failure .furthermore I have a professional window tint service that was started in 1989 and I have made it a point never to comment or give criticism to another shop work performed for 1 we are simply to busy   and 2. unethical. thank you.DWT inc

The customer had come in and issues had been fulfilled.

Hello
we are able to complete the task as per our service order agreement on tint removal we are open 9-9pm  7 days a week. Tint removal is 10am to 6pm. The service also has a tint cut out pattern that is the customers worth $80 this at no charge .please call [redacted] for appointment service. We also have a written signed agreement if needed we are able to mail it or screen shot as our scanner is not working at this time.
sorry for the inconvenience