Tint Works

An independent inspection was sent to the repair facility on or about 04/10/2015, and some issues arose that appear to be installation and/or vehicle related. It was requested for those items to be rectified so we could re-inspect the vehicle as the first inspection showed. There were numerous leaks external of the transmission during the first inspection, which may cause low fluid level. We had asked for some additional information and that the vehicle was at the shop subsequently on or about 04/24/2015, post previous inspection. The repair facility stated that the vehicle was not present and the vehicle owner just wanted a replacement. Our company is attempting to determine if there is an actual failure of the transmission purchased by the repair facility, or other items that are causing symptoms that we have been unable to verify. The repair facility reported that the vehicle owner refused this, as they only wanted a replacement unit.Our warranty disclaimer is provided with the invoice provided to the repair facility that purchased the transmission, and we are attempting to work within the scope of our warranty with the repair facility. Numerous adjustments, if not performed may cause subsequent failure of the unit, so LKQ is attempting to work with repair facility on this matter. At this point in time, we cannot verify an issue, due to the vehicle not being present to inspect for failure and possible cause.[redacted]