TMW Designs

We hired Tom through my contractor Frasier Homes. We were needing our custom home plans finished quickly. Our first architect had a family emergency. Tom shook our hands agreeing
that he would be able to finish them in a timely manner. He kept promising to send over revisions but they would never come. Finally, when we told him 4 months later that this wasn't what we agreed on and we were tired of getting the run around he swore at my wife in an email telling her f[redacted] this sh**. He refused to meet and give us our plans even though he had been paid by us. He made our contractor pay double to finally get the plans. Tom takes on more than he can handle, does not keep his word and is disrespectful and unprofessional.

Review: on 05/03/14 I ordered garage plans from TMW Designs. they deducted the$79.90 out of my account on 05/05/14 for the plans. it is now 05/20/14 and I have not received the plans. I called both the numbers on their website and left messages to let me know when I was going to get my plans. I also e-mailed their customer service from the website. on 05/13/14 thomas from tmw Designs e-mailed me and said that he had been out of the office and would send the plans out express mail the next day. since then I have e-mailed him back asking for a tracking number. no responce. so i-have e-mailed the suctomer service from the weebsite again trying to find out where my garage plans that I have paid for are at. still no responce. I called the numbers on the website again and still no responce. as of today 05/20/14 I have not received my plans or do not have any idea wre my palns are at. feel that I have been riipped off. I would like to get my garage plans that I ordered.Desired Settlement: I want what I ordered. if they can not provide that. call me and let me know. also refund my money if this service can not be provided.