Todd's Pro Kleen Carpet Cleaning Boise

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
When I signed up on 3-16-I told Dave that I was going on vacation and would not be available until 4-2-*** called me on 3-22-and told me about a guy and I told her I was not interested he did not sound like my type and I did not want to go out with himThen when I got back on 4-2-*** called again and said she had this match and he was the right fit for me and I asked her if it was the same guy that I said no to before and she insisted that I meet up with him, I was totally disappointed in the business practices of this establishmentI went out with the guy because she was not finding me a different one which she had weeks to dothe guy was nice but I had nothing in common with him like I already told her. Then Meredith called me and apologized to me and said that she would have never done that to meAsked if I would give them another chance so I was reluctant but said OK and then I waited for quite some time and come to find out that the guy was to busy to have a date so if he keeps putting it off he probably doesn't really want go out why would anyone want to go out with himSo they make me wait, really !!!! They really dropped the ball with me and I am probably not the 1st personThey did not do anything for me that they said they would and they did not even call me back until they heard from youI just want my money back$It's not like its a little amount at least not to meI gave them the benefit of the doubt and they did not come through for meI will be calling my attorney if I do not get any satisfaction, I do not want to waste any more of my time with them, They lied to me to get my money and did nothing for me, their cancellation policy is days after you give them the money, and I trusted them. What a mistake. Thank You,***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowPlease see attachment #in response
I must reiterate the following statement since the communication with the manager of Wisconsin Singles does not seem to understand what is professional and what is not. It is beyond comprehension that a business would respond to a serious complaint about its ethical practices by indicating the allegations are ‘silly.’ This business continues to demonstrate that it cannot live up to its basic promises regarding the quality of its services, and that it will use any method to accept and retain fees for services that are not rendered and/or delivered in such an extremely unsatisfactory way to make them laughable by any reasonable personThe major problem is that their clients were misrepresented and in fact, are not of the caliber that was represented as available through this service. Subsequently, it is highly unlikely and because current practice has shown that the employees do not understand what is acceptable in making an introduction to someone who is an attractive, high level executive with similar expectations. If those individuals do not exist in their membership, there is no reason not to admit that and decline someone’s money. Unfortunately, this business is not about doing the right thing--but about taking people’s money regardless of whether they are able to deliver on their promises. I have been given profiles that were praised to me and in no way shape or form resemble the individuals who I was told I would meet. Even the people who meet me are totally shocked that they were sent as a matchWhen you have made so many mistakes as this company has, I maintain that this company and its employees, at least in my case, have deliberately misrepresented themselves and have made poor and inappropriate decisions. They would be best to remove themselves from this contract. I maintain my goal of receiving a partial reimbursement in spite of all services received being inappropriateThank you
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
This information they sent you is not accurate I replied with a response with a different girl Jess wasn't in Apparently they did not forward my response to the date in April So they have a problem with communication I would not wait months for the next dateReally Please publish my complaint on Internet Thanks joy A refund would be nice or maybe a call Would help if they were in the same state

We are sorry to hear that Mr*** has yet to find success through our serviceOur client's overall satisfaction is very important to us and we appreciate that Mr*** reached out to us.While it is our hope that each client achieves their relationship goals with us we, unfortunately,
cannot see into the future to know the outcome before a client becomes a member, it is impossible for us to guarantee when any one will meet their perfect match. We do not sell a product and do not manufacture women for Mr*** to meet. We can only introduce him to those women who are members of our service who, in our opinion, are the best fit for him Mr*** has been a member of our service for months, and we have been providing service during that time. His claim that we are a scam is simply without any basis in fact. We will certainly continue to work for Ms*** until we have provided him with all of the services he purchased.Unfortunately, Mr***'s account is not eligible for cancellation or refund at this timeHowever, we will have the matchmaking manager contact him personally to review his concerns in depth with the hopes of resolving these issues

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** *** Hello,I am not going to get into an argument over how things should have happenedThe facts are: No credit has been issued to my credit card as I have been in contact with the company and nothing whatsoever has come through because by law they are required to inform me the minute it doesSecond, the manager of the Middleton office told Luna that they have days to refund my money, and I pointed out that their own contract says daysAs it stands nothing has come through and I was informed by Luna that the only way to cancel my membership was in writing,not verbal, to the business in Oklahoma which I didPerhaps the merchant can double check their records to see where the money may have been reimbursed to, as it was not posted back to the credit card companyLastly,before I even had my appointment I was contacted by a person who,each time she left me a message,gave me a different number to callWhen I tried calling back,during business hours,either the call would not go through or there would be no answerHad I been told by the office in Middleton that I could expedite the process by calling the branch in OK.,I surely would have done soI just want this matter to be worked out and we can all go on our separate ways.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
We could go back and forth for quite a while although the bottom line is that honest truth is what really matters. Apparently Wisconsin Singles feels they are a truthful company doing onto others as they would want them to do onto them. Everyone does what is best for them although it should never be at the expensive of others. I will not be ok with the fact they took my money for their own well-being at my expense.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Our day right to cancel a contract is written clearly and concisely and we have each new member initial that they have read and understand the policy. There is nothing in the policy that would lead a client to believe that a letter of cancellation must reach us by midnight of the
third day. It simply states that the notice must be mailed or delivered during this time frame. Any customer who mails a letter and it is postmarked by midnight of the third day will receive a 100% refund of their membership fee 100% of the time. We do not count Sunday's or any holiday in which the post office is closed towards the three days. If Ms*** had any questions about cancellation she simply needed to ask and we would have answered her questions at that point in time.We would like to assure Ms*** that overall client satisfaction has always most importantWe have been in business for over years and pride ourselves on being honest and ethicalWhile we can not control the outcome of our client's membership, we put forth great effort in creating an environment for opportunities of success including a professional matchmaker, the opportunity to provide feedback and a vetting process for like minded singles. In an effort to ensure client satisfaction, we allow each client the opportunity to approve or decline any match presented to themAs it states in our paperwork, a match only counts when both parties approve the matchSince joining on November 12, 2015, Ms*** has declined four of the matches presented to her for a variety of reasonsShe has accepted three matches and each time has provided the important feedback needed to learn more about her preferences. Our membership packages are dependent on a client's relationship goalsMs*** elected to enter into a contract consisting of four months of matchmaking time, called a "trial" membershipWith this very limited time, Ms***'s personal matchmaking team has worked hard on her behalf. We also empower our staff to go above and beyond our contractual obligations by continuing to work on our client's behalf even after their initial member term expires, free of charge. If we need to add a couple of additional introductions to Ms***'s membership when it ends, we will certainly do so. It is our goal to ensure we have done everything in our power to provide our clients with the best customer service possible On February 29, Ms*** was presented with a match that was educated, professional, in shape and that she agreed "sounded better than the others", but ended up declining the match because she was "too busy". We would like to work with Ms*** and assist her with any reservations she has about her membershipUnfortunately, her membership is not eligible for cancellation or refund at this timeWe will contact her again with the hopes of being able to move forward with providing her with the remainder of her introductions

We've certainly not harassed Ms***. We have respected her wish not to be called and will gladly resume service at her request