Sent: Tuesday, September 29, 2015 10:17 AM To: [redacted] <r[redacted]@Revdex.comhou.org> Subject: Re: Houston Revdex.com Complaint [redacted] Good Day: Customer's account was cancelled on July 31st 2015. Verification charge of $1 was refunded to the...
customer on July 31st. No other charges were incurred by customer. Regards.
Revdex.com:
I have reviewed the response made by the business in reference...
to complaint ID [redacted], and find that this resolution would be satisfactory to me. Sent: Tuesday, October 13, 2015 7:42 PM To: drteam Subject: Re: Revdex.com- Complaint ID# [redacted] Thank you for your investigation. AllGame media would not commit to a refund, so we disputed the payment with [redacted] and received full recompense. For what it's worth, the company's site was structured so that I was unaware that I had committed to buying a tablet until I tried to leave. The company had promised to provide "[redacted]" by [redacted]. I soon discovered that it had no rights to provide that book; I was offered other books that do not interest me. I call this transaction 'bait and switch', with unwanted purchase of a tablet thrown in.I consider the matter to be resolved. Sincerely, [redacted]
Cancel and refund directly on credit card Matter: Cancellation of Account and Refund Request by [redacted] Complaint ID [redacted] Dear [redacted] As requested in the complaint, your membership to Lilplay.com was cancelled effectively on September...
13th 2016. As requested in the complaint, we have refunded you directly on your credit card ending in [redacted] in the amount of $1.01 on 19th October 2016. Please note that our refund policy allows for full refunds within 120 days of the processed transaction date and that refunds may take up to 5-10 business days to process. You will find attached hereto a copy of your account balance on this day. For future reference to this complaint, the ticket ID assigned to your account is [redacted]. Customer service excellence is a priority for us and we hope that our response was able to address your concerns. Please do not hesitate to contact us, should you require any further assistance or have any questions. Yours truly, Support Team
Sent: Tuesday, September 29, 2015 10:17 AM To: [redacted] <r[redacted]@Revdex.comhou.org> Subject: Re: Houston Revdex.com Complaint [redacted] Good Day: Customer's account was cancelled on July 31st 2015. Verification charge of $1 was refunded to the...
customer on July 31st. No other charges were incurred by customer. Regards.
Revdex.com:
I have reviewed the response made by the business in reference...
to complaint ID [redacted], and find that this resolution would be satisfactory to me. Sent: Tuesday, October 13, 2015 7:42 PM To: drteam Subject: Re: Revdex.com- Complaint ID# [redacted] Thank you for your investigation. AllGame media would not commit to a refund, so we disputed the payment with [redacted] and received full recompense. For what it's worth, the company's site was structured so that I was unaware that I had committed to buying a tablet until I tried to leave. The company had promised to provide "[redacted]" by [redacted]. I soon discovered that it had no rights to provide that book; I was offered other books that do not interest me. I call this transaction 'bait and switch', with unwanted purchase of a tablet thrown in.I consider the matter to be resolved. Sincerely, [redacted]
Cancel and refund directly on credit card Matter: Cancellation of Account and Refund Request by [redacted] Complaint ID [redacted] Dear [redacted] As requested in the complaint, your membership to Lilplay.com was cancelled effectively on September...
13th 2016. As requested in the complaint, we have refunded you directly on your credit card ending in [redacted] in the amount of $1.01 on 19th October 2016. Please note that our refund policy allows for full refunds within 120 days of the processed transaction date and that refunds may take up to 5-10 business days to process. You will find attached hereto a copy of your account balance on this day. For future reference to this complaint, the ticket ID assigned to your account is [redacted]. Customer service excellence is a priority for us and we hope that our response was able to address your concerns. Please do not hesitate to contact us, should you require any further assistance or have any questions. Yours truly, Support Team