After calling *** *** ** *** and being EXTREMELY disappointed in their customer relations, we decided to start calling around to other window companies for quotes on windows for our entire houseDesert King Windows was the second company we called and knew right away we didn’t have to call anywhere elseThey were very easy to schedule having someone come out to our house for a quoteNot only did he spend three hours explaining their products so we understood them, but he also demonstrated how 400+ degrees on the out side of the window feels on the inside, it wasn’t even clowas incredible! We got a price THAT DAY before he left our homeAnd they stuck to itThey finished the job in a day and were extremely courteous by covering furniture and vacuuming before leavingThey were not sloppy by any means, and the windows are wonderfulWe are confident in saying this is a stellar company and we are extremely happy with our purchase with Desert King WindowsWe will recommend them for years to comeWe will also be ordering a new 10’ sliding glass door from them soon for our back porch! Thanks again to Desert King Windows for proving you truly do get what you pay for
Desert King is AMAZING! Trustworthy, prompt, efficient, and transparentFrom start to finish was seemless and pleasantThey were reasonably priced and wonderful to work with
Purchased replacement windows for entire home in At the time the sales person gave me what was called an "Upgraded Promotional Warranty Package." It says glass breakage is covered for as long as the consumer resides at the address under the window mart protection planIt was explained by the salesman that the window would be replaced free of charge in case of breakage for any reason
Recently discovered crack in large living room window that emanates from a corner of the window, and was not struck or hit in any wayIn my opinion a manufacturing defect of some sort
Called Desert King and they said broken glass is not covered by manufacturer after years.That I would have to pay for repairs
Called back and they said that they did not know about " Updated Promotional Warranty Package " that the glass would be covered, but that an installation charge of $ would be assessed
That is not what was told to me by salesman, and does not in the paperwork I have from salesman
I feel this is fraud on the part of Desert King Windows
We had a problem with a side window on our bay window, it kept sticking and wouldn't slide properly, called DKW and they sent Kenny out to fix the problemHe ordered the parts and when they came in he installed the parts and window is fine again.Very satisfied with DKW, the windows were warranted for lifetime, we have had them for years and I would recommend them as a solid investment for your home
Ron was our sales associate and a heck of a nice guy! Unfortunately our windows were installed incorrectly and began leaking shortly after Kenny came out and told us that he's always cleaning up Frenchie's poor work Three leaked and all the other sliders had to be balanced before they did the same We asked Ron to turn it into his GL carrier so we could be indemnified for this loss Fix the damage, paint, etc and he refused to do so and State Farm sent a letter saying they would not step in unless Ron wanted them to We took him to small claims where it was determined indeed that they did a terrible job putting the windows in We were granted a settlement and the owner is now paying us installments after two years of dealing with this Water damage, mold, dust and multiple repairs Business over working familyThey must be hurting financially Be careful before you go with them!
I would not recommend these windows! The salesman brought out a red light to demonstrate how the windows stayed cool under the heat and I fell for it The fact is the temperatures have been in the low to mid 90s and the windows are hotter to the touch than my other ones A lot of money down the drain
We just had new Windows installed by Desert KingOur installer was Nick Sommer, he was professional, well informed with the product - had no reservation leaving the condo for a couple hours while he did his workVery impressive young man.we would recommend Desert King to anyone looking to buy new Windows
My wife and I just got new windows and a new sliding glass door for our Chandler home I was pleased from the beginning of the process From the sales team to the installation, we received first class treatment We are thrilled with the results and the installer even matched the trim with our other windows on the interior of our home I would recommend Desert King Windows to anyone looking to upgrade or replace windows in their home The craftsmanship is very impressive and our house is much cooler now due to having much better insulation in our home
THE LOCKS ON OUR PATIO FRENCH DOORS WOULD NOT RETRACT NO MATTER WHAT I DID ! MR KENNY K***,.SERVICE MGR OF DESERT KING WINDOWS,WAS HERE @ 8:AMHE FIXED THE PROBLEM QUICKLY ,LUBRICATED THE LOCKS AND GAVE US INSTRUCTIONS ON HOW TO
TO PREVENT THE PROBLEM FROM HAPPENING AGAIN.HE WAS COURTEOUS, FRIENDLY AND VERY EFFICIENT AND KNOWLEDGEABLE.WE RECOMMEND HIM AND DESERT KING VERY HIGHLY !-*** *** *** ***
After calling *** *** ** *** and being EXTREMELY disappointed in their customer relations, we decided to start calling around to other window companies for quotes on windows for our entire houseDesert King Windows was the second company we called and knew right away we didn’t have to call anywhere elseThey were very easy to schedule having someone come out to our house for a quoteNot only did he spend three hours explaining their products so we understood them, but he also demonstrated how 400+ degrees on the out side of the window feels on the inside, it wasn’t even clowas incredible! We got a price THAT DAY before he left our homeAnd they stuck to itThey finished the job in a day and were extremely courteous by covering furniture and vacuuming before leavingThey were not sloppy by any means, and the windows are wonderfulWe are confident in saying this is a stellar company and we are extremely happy with our purchase with Desert King WindowsWe will recommend them for years to comeWe will also be ordering a new 10’ sliding glass door from them soon for our back porch! Thanks again to Desert King Windows for proving you truly do get what you pay for
Desert King is AMAZING! Trustworthy, prompt, efficient, and transparentFrom start to finish was seemless and pleasantThey were reasonably priced and wonderful to work with
Purchased replacement windows for entire home in At the time the sales person gave me what was called an "Upgraded Promotional Warranty Package." It says glass breakage is covered for as long as the consumer resides at the address under the window mart protection planIt was explained by the salesman that the window would be replaced free of charge in case of breakage for any reason
Recently discovered crack in large living room window that emanates from a corner of the window, and was not struck or hit in any wayIn my opinion a manufacturing defect of some sort
Called Desert King and they said broken glass is not covered by manufacturer after years.That I would have to pay for repairs
Called back and they said that they did not know about " Updated Promotional Warranty Package " that the glass would be covered, but that an installation charge of $ would be assessed
That is not what was told to me by salesman, and does not in the paperwork I have from salesman
I feel this is fraud on the part of Desert King Windows
We had a problem with a side window on our bay window, it kept sticking and wouldn't slide properly, called DKW and they sent Kenny out to fix the problemHe ordered the parts and when they came in he installed the parts and window is fine again.Very satisfied with DKW, the windows were warranted for lifetime, we have had them for years and I would recommend them as a solid investment for your home
Ron was our sales associate and a heck of a nice guy! Unfortunately our windows were installed incorrectly and began leaking shortly after Kenny came out and told us that he's always cleaning up Frenchie's poor work Three leaked and all the other sliders had to be balanced before they did the same We asked Ron to turn it into his GL carrier so we could be indemnified for this loss Fix the damage, paint, etc and he refused to do so and State Farm sent a letter saying they would not step in unless Ron wanted them to We took him to small claims where it was determined indeed that they did a terrible job putting the windows in We were granted a settlement and the owner is now paying us installments after two years of dealing with this Water damage, mold, dust and multiple repairs Business over working familyThey must be hurting financially Be careful before you go with them!
I would not recommend these windows! The salesman brought out a red light to demonstrate how the windows stayed cool under the heat and I fell for it The fact is the temperatures have been in the low to mid 90s and the windows are hotter to the touch than my other ones A lot of money down the drain
We just had new Windows installed by Desert KingOur installer was Nick Sommer, he was professional, well informed with the product - had no reservation leaving the condo for a couple hours while he did his workVery impressive young man.we would recommend Desert King to anyone looking to buy new Windows
My wife and I just got new windows and a new sliding glass door for our Chandler home I was pleased from the beginning of the process From the sales team to the installation, we received first class treatment We are thrilled with the results and the installer even matched the trim with our other windows on the interior of our home I would recommend Desert King Windows to anyone looking to upgrade or replace windows in their home The craftsmanship is very impressive and our house is much cooler now due to having much better insulation in our home
June 21,
Had windows and a security screen door installed today by Josh and John
Excellent Job !!
Highly Recommended
THE LOCKS ON OUR PATIO FRENCH DOORS WOULD NOT RETRACT NO MATTER WHAT I DID ! MR KENNY K***,.SERVICE MGR OF DESERT KING WINDOWS,WAS HERE @ 8:AMHE FIXED THE PROBLEM QUICKLY ,LUBRICATED THE LOCKS AND GAVE US INSTRUCTIONS ON HOW TO
TO PREVENT THE PROBLEM FROM HAPPENING AGAIN.HE WAS COURTEOUS, FRIENDLY AND VERY EFFICIENT AND KNOWLEDGEABLE.WE RECOMMEND HIM AND DESERT KING VERY HIGHLY !-*** *** *** ***