Top Property Management

There are multiple issues at hand here. This home had an electrical issue that we had a specialist come out to repair. All repairs are complete and we are currently waiting for the occupancy inspector to call us with the next inspection date. Any time a tenant signs a lease with us, we...

never guarantee a move-in date on the home if it has not already passed inspections as there are unforeseen circumstances that may occur. We try to provide a tentative date, but again that date is not a guarantee. We have never denied a request for her to receive her money back, and we do not show a record that she has asked for her money back. We are fully capable of doing this, however the ability for her to switch homes will be based upon whether or not her Section 8 voucher is expired for them to allow her to move to a different house. If she is able to be issued a new voucher and she is wanting to cancel this home then we can refund all of her money except for her application/holding fees.