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Attention: Dispute Resolution Services Mediator This letter is in response to Complaint ID *** from *** ***.We reached out to *** *** on 10/**, and helped resolve her issueShe is now able to access her account Please let me know if additional information is required
to resolve this complaint. Regards, Michelle V***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

This letter is in response to Complaint ID *** from *** ***. We can confirm as of today (6/**/15), *** *** has been granted the points that he was due for the surveys he inquired aboutIf there were any other surveys for which *** *** believes he did not receive the applicable HIpoints, he can send an email to the helpdesk and we'd behappy to investigate further. We greatly appreciate *** ***'s participation in our surveys and wish to apologize for the delays and any confusion. Thank you, *** ***
*** ** *** ***
***

This letter is in response to Complaint ID *** from *** *** We have sent a response to *** *** on February **, in regards to her HIpoints for participating in three surveys and assisting with logging into her account We have sent the following message to *** *** on 2/**/17:
Dear ***, We have received your Revdex.com complaintThank you for contacting usFrom Revdex.com complaint and your previous tickets, we notice you were having trouble logging into your account as well as looking for missing HIpointsWe would like to assist you in logging into your accountIn addition, we want to grant you courtesy points to your account for the difficulties you have encounteredWe apologize for the inconvenience this has caused you *** *** expressed she was able to login, but was missing her HIpoints from her participation in a surveyWe granted her HIpoints for her participation in the surveyAs well, as crediting her account with courtesy HIpoints Please let me know if additional information is required to resolve this complaint. Regards, Michelle V***

Attention: Dispute Resolution Services Mediator This letter is in response to Complaint ID *** from *** *** We have no record that he had called, but on August *, *** *** sent an email inquiring about an unpaid honorarium, expressing he had emailed two
days prior with no response and asked for a reply within hours. On August **, 2016, we e-mailed *** ***’s missing incentive for study ***. Please let me know if additional information is required to resolve this complaint. Regards, *** ***Nielsen

Attention: DisputeResolution Services Mediator This letter is in response to Complaint ID *** from ** ***. On July **, 2015, we unsubscribed *** *** per his request to not receive any more surveys*** ***'s account was stillsubscribed; therefore he was still
receiving survey invitations On July **, 2015, we also sent *** *** his $***.com rewardWe do apologize for any inconvenience this has caused. Please let me know if additional information is required to resolve this complaint.Regards,Michelle V*** ***
***
Tell us why here

*** *** ***
*** ***
*** *** *** This letter is in response to Complaint ID *** from *** *** On July **, 2015, we sent *** *** the correct response, along with her two $*** codes. Please let me know if additional
information is required to resolve this complaint. Sincerely, Michelle V*** ***

Attention: Dispute Resolution Services Mediator This letter is in response to Complaint ID *** from *** ***. We have sent a response to *** *** in regards to her HIpoints rewards. A $*** gift card will be sent via email in the next weeks
Solely for clarification purposes, we do wish to point out that members of our panel earn “points” for the surveys and other research activities they participate in (they do not earn “money” (or cash) as was described in *** ***’s complaint), which such “points” then can be used to purchase merchandise or gift cards in our reward center. Please let me know if additional information is required to resolve this complaint. Thank you, *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
PS:
 
By the way: my WIFE filed & her account is gone. I feel like it was my fault as I was unaware of 1 per address. She has NOT received a reply & she should. She's honest & takes time to do surveys even though most of them have NOTHING to do with our lifestyle or are just ridiculous. PLEASE let her resign up & get her points. These recent survey sites are getting so cheap regarding points & criteria. Not just you: ALL of them. Hardly any samples now & stupid questions. I have no time to waste. My Wife is disabled & can answer more.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 
I never received an email from them on 8/**/2016! 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

[redacted]
 
[redacted]
[redacted]
[redacted]
[redacted]  [redacted] This letter is in response to Complaint ID [redacted] from [redacted].On June *, 2015, we investigated this...

issue further, and resent [redacted] her $10 [redacted] eCode.   Please let me know if additional information is required to resolve this complaint.

This letter is in response to Complaint ID [redacted] from [redacted].   [redacted] participated in the MESH study last February. We looked further into it and she did complete this study was to be awarded 1,000 HIPoints. We contacted [redacted] and let her know we will credit the...

missing HIpoints from the MESH study to her account [redacted]. We credited her account on 5/*/17 and asked her to confirm if she is seeing it in her account. On the same day, she confirmed that she has received her HIpoints.   Please let me know if additional information is required to resolve this complaint.

Attention:  Dispute Resolution Services MediatorThis letter is in response to Complaint ID [redacted]from [redacted].Upon receiving [redacted]s complaint we reached out to her with the following message-Dear [redacted]We have received your Revdex.com complaint. Thank you for contacting us. Weapologize...

for the difficulties you have encountered. Can you pleaseprovide the dates you had re-synced and we will look into this further.She responded back on January **, 2017 explaining it has been three months and was only compensated for one month.On January *, 2017, we responded back to her with the following:Dear [redacted]Thank you for contacting us. We have sent you your reward. You will be receiving your reward within 48 hours.  Once you receive your reward please confirm with us. If you have any questions or concerns please do not hesitate to re-contact us. We value your membership with us!On January **, 2017, we have sent the following message:Dear [redacted]Can you please confirm with us if you have or have not received your reward.On January **,2017, we had reached out [redacted] via phone and left a voicemail to confirm that this issue has been resolved. We are still waiting to hear back.Please let me know if additional information is required to resolve this complaint.Regards, Michelle V[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Harris Interactive, Inc. regarding complaint ID [redacted].Sincerely,
[redacted]

This letter is in response to Complaint ID [redacted] from [redacted].   [redacted] expressed he had trouble redeeming his HIpoints for reward using his DOB. We contacted [redacted] on 8/** asking for additional information to verify is date of birth. On 8/** we verified his information and to...

let him know to use 4/1953 to redeem. Including, for any future redemptions.   Please let me know if additional information is required to resolve this complaint.

October **, 2016 Attention:  Dispute Resolution Services Mediator This letter is in response to Complaint ID[redacted]from [redacted]. On 10/*/16, we sent the below email to [redacted] and also left a message on his voice mail. Thank you for reaching out and letting us know about the issues you were experiencing. Upon the further review of your account, we note that incentives for surveys [redacted] and [redacted] have been awarded and redeemed. For survey [redacted] there is no record of you having entered the survey, thus no incentive is owed for this survey. We do apologize for the inconvenience this has caused you. We understand you have spent a great deal of time participating in our surveys and we value your membership with us. We are issuing you a one-time $50 [redacted] prepaid code to [redacted]as a courtesy payment for partaking in these surveys.  This incentive sent via email from [redacted], and should be received no later than 10/**/16.   We recommend that you safe list this email address, to ensure it is delivered to your inbox. As a recommendation, we suggest to archive surveys completed and incentives redeemed to prevent any confusion in the future. We apologize for the inconvenience and misunderstanding this has caused you, and trust that this serves to resolve your complaint.  If you have any questions please, call###-###-####or###-###-####. We greatly appreciate [redacted]’s participation in our surveys and wish to apologize for the delays and any confusion.  To be clear, we are confident that [redacted] has received all incentives he is owed for his participation in the surveys noted.  Those incentives have been redeemed and thus, we feel that he has been fully compensated here.  Confirmation of our records support this - and as such we feel that we have awarded [redacted] with all incentives owed.  In addition, in order to accommodate him and show our appreciation for his participation, we have made the one-time issuance of an additional $50 incentive.  In doing so, and in confirming that [redacted] has been awarded all incentives he is owed, we feel strongly that there is no further action necessary on our end to resolve this complaint.  That said, if you feel otherwise, please do let us know and we will be happy to work further to resolve.  If we do not hear anything further we will deem this matter closed.  Thank you.  Regards, [redacted]Nielsen

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
The company emailed me the [redacted] Gift card information today.
Sincerely,
[redacted]...