Total Garcinia Cambogia

I was charged 94.97 for a product I never ordered
After being charged for a product I never ordered I called their customer service department and cancelled the order, I also had them remove my name from their lists, after not receiving a refund to my bank account I sent to e-mails both of whivh went unanswered. As of this date I have never received any word back from them and have never received a refund

I say Advertising Issue but it's a abuse issue of people's credit cards.

I ordered CBD Hemp oil for pain $4 They added automatically CBD Gummies which I do not want.
I found out the phone number was bogus, the email was bogus, the address is bogus and so it continued.
Although the company site said Nature's Relief, I suddenly got texts for Poro Hemp Oil. Then BTP*NYLONSALES at 800-955-4498 (this company made bike handle bar covers-Both bogus. I called customer service at 800-203-3605 and they said they would send an email confirming the cancellation to me, but they did not. They gave me an order of cancellation as XXXXXX
I have called every way I could and tracked.
I have their terms of agreement. It is copied and pasted and a joke with all kinds of typographical errors. They are running all kinds of ads and are a scam. After you get your bottle, they charge you $99 every month. But nowhere does it say this until you try to quit.
Here is the terms: IF ORDERING THE TRIAL OFFER: You must pay a shipping and processing fee of $4.97 for us to send you a full 30 day supply of Natures Relief. We ship the product the day after you place your order (except that orders placed Saturday-Sunday will be shipped the following Monday). All deliveries are completed within 2-4 days via USPS delivery confirmation. You will have 10 days to try the product plus 5 days for shipping, for a total of 15 days from your original order date to see if Natures Relief is right for you. If you are unhappy with the product at any time during those 15 days, you must call us at 1 (855) 380-8855 and cancel your order to avoid being billed for the full cost of the product. If you are satisfied with our product, then do nothing-we will bill you $89.97 for your initial order, and every thirty days thereafter we will send you a new 30-day supply of our product, and automatically bill you the low price of $89.97 plus $4.97 shipping for a total of $94.94. To cancel automatic delivery and billing, call us at 1 (855) 380-8855 or emai.
Product_Or_Service: CBD oil
Order_Number: XXXXXX

Herbal Edge is a SCAM. Scamming people into a trial and providing fake name and number on the credit card.
I agreed to a trial for skin product which would only cost for shipping and was never notified that I will be charged recurring charges. The trial was sent in December 2018 and in January and February I was charged $75.95 & $79.95 for a total of $155.90. I tried calling them under the number they provided on the credit card HERBALEDGE 18885924498 CYP 3075 however this is not a valid phone number. I finally called the other company Beauty Land that also did the same and charges me recurring charges and it turns out this is the same company running under two different names who also charged me for January and February for a total of $136.31. The same person picked up for both companies and agreed to refund me only for one month February but refused to refund me for January. There was nothing sent to me via email or mail or anything that I will be incurring monthly charges for this. When I explained that the number they provided on the cc bill was invalid he had nothing to say. I did not authorize anything. I hope someone does something with this fake company that is running under different names out of this location. They are charging me under the name of Herbal Edge and BH which stands for BeautyLand. This is a SCAM. There are many separate complains under both names.

They have been sending me products that I did not order and charging my account.I have returned the products and requested my monies returned to me but have not received any reply or my monies.
Product_Or_Service: diet productrs

Company continues to draft money from my account for something I never ordered or recieved
This company has drafted money out of my account on several occasions. When I call to resolve this I am told I have no account with them and must be calling the wrong company. I have recieved the phone number from my bank, and still can't get a resolution. I cancelled my debit card and got a new one so this company can't get anymore money and somehow managed to draft my account again. If I have no account what am I being charged for.

This company is a fraudThe product is not all naturalIt has all kinds of fillersTheir customer service did not answer their phones for five days, There is no day money back guaranteeThey do not tell you there will be a $restocking fee and also when you see the other ads pop up before you place your order be very careful because even when you click NO they will send you a free product but charge you $for shipping and when you get all these products you will then have to pay for your own shipping to send them backMake sure you get a tracking numberSince I filed a claim with my bank for fraudI now got an answer on the phone and the woman was real nasty about the situationSo, now I will let my bank handle it

On several occasions I have requested this company to discontinue sending me their product and asked them to stop taking money from my account $99.00 each time, I had to contact my bank to have them stop payment to this business. It has gone so far as to cancel my credit card and I had to order another. They continue to send me the product and I continually ask them to stop. I have contacted them via phone as well as sending them an email request and they still continue to send their product.

I ordered their product and then called and cancelled. Dr did not recommend.I thought I did this all in same day but the person who answered my call about my account being charged argued that I cancelled the next day. She told me that I could not receive a refund for the charge. I asked to speak to a supervisor several times until she finally put me on hold and conveniently forgot about me. When I cancelled I was assured that this order was cancelled. Rude and a rip off!! The amount of money is minimal but it is the principal of the matter.

wife originally ordered supplements from them, not realizing they would continue to charge the account. she got the original 2 bottles of supplements in September, has been charged twice monthly in October,November & December yet has only received 1 more shipment of supplements. Would not cancel, allow return of the second shipment, or refund any money. totals for the 3 months charges are 576.70. their customer service was no help whatsoever.
Product_Or_Service: smart body reboot cleanse

Signs you up in a subscription mailing with auto withdraw from your account. No refund or return options. Email to cancel does not work. I
I was naive! I suckered into a shipping only trial for these supplements, Smart Body Max GC and cleanse. I didn't see in the fine print that states you are automatically added into a subscription situation and that each bottle costs just under $100. I emailed to cancel but was told that doesn't work after the second charge of $100 per bottle. When I asked to stop shipment and return my money they only offered 50% refund with not return options even with unopened product. There are no links on website to do anything but make a purchase and no social media pages that I've found. Very frustrating!

I ordered a 14 day trial of two products, Garcinia Cambogia, and Cleanse Active on my cell phone. At that time, I did not agree to receive further product. The product arrived in early August. My checking account was debited the amounts of $4.97 and $5.97 on 6/14/18. I did not sign any contract or agree to further shipments. On 6/29,2018 my checking account was debited again in the amounts of$94.87 and $89.97. I had not checked my bank account until 8/2/2018. I had been travelling at that time. Upon discovering this charge, I contacted the company and asked for a refund and why I was being charged for a product that I had only received the samples of. I also stated that I had not agreed to receive any further shipments. the company refunded $49.97 and 47.97 on 8/3/2018, a partial refund. On 7/30/201, my account was for $99.94 and $95.94. On 8/16/2018 and 8/23/2018, I filed a complaint with my bank. I have not received a refund or the products. I have spoken with the company on two occasions without resolution. I was denied further contact with a supervisor and told that a three way call with the bank and removing my complaint would help to resolve this issue

I was charged $94.97 and $89.97 for two products which were a trial offer where I was only responsible for shipping of $4.97.
On July 27th I received a Facebook notification regarding the Smart Body, max GC extract, Reboot cleanse. It was advertised as the new diet innovation that all the Shark Tank investors invested in because the products were amazing. The trial offer was $4.97 for shipping. I received the product and before I had an opportunity to try it I was charged $94.97 on 8/13 and on 8/20 I was charged $89.97. I received both products at the same time although I was charged a week later for the second product after I called to cancel my membership when I realized this was a scam. The representative told me that I had 10 days to try the product before I was charged. I never received any notification about that and no website was given on the confirmation e-mail. I asked to return the product and was told there are no returns. I hadn't even used the products. A week later I was charged for the other product, the reboot cleanse. If the representative was correct, I should've been charged at the same time for both products since they were ordered together and came at the same time. I believe I was charged twice for the same products because I decided to cancel a membership that I wasn't given the terms for.

Would you please investigate this issue.

I ordered a30 day supply on line for5.97 and4.97 they were paid out of my checking then they took out $94.99 and 89.97 out of my acct I called them said I didn't order this she said when you checked I am over 18 that was when it gave them the right to send another order they got the money I have never got any more pills or nothing from them I didn't wont this order they just automatic took it out of my acct I went to bank and changed my debit card hope they cant do this agin I am a recent widowed I am on a limited income I wont be ordering agin on line that's for sure
Product_Or_Service: smart body Diet pills
Order_Number: on line

I have been unable to contact this company regarding billing and cancellation of subscription. I am very unsatisfied with the product.
I ordered two products from this above mentioned company and they sent it out after charging me fees thses are the listed charges from my account 1> ACTIVEPLUS8558011797 855-8011797 CA 06/18 $5.97
2> ACTIVEPRO8558011767 855-8011767 CA 06/18 $4.97

I was not satisfied with this product by any means. I took the time to call the number that I thought was supposed to be the customer service and it wasn't, and I asked the company to cancel the subsctiption I was told that it would be on the date of June 21, 2018 and then I was charged again with the larger charges such as
new charges
1> Activeplus8558011797 855-8011797 CA Misc. debit $89.97
2> Activepro8558011767 855-8011767 CA Misc. debit $94.97

I have alerted my bank so that they can stop the charges but they said that this was not a full proof way to stop the charges. I am just trying to get out of this subscription that I feel that I was tricked into and unable to get out of.

Web site is deceptive gives you a 30 day bottle of pills and a 14 day trial if you don't contact them prior to the 14 days being up they charge you the full amount of the 30 day supply. If you do not write down the number or print off the final sales page there is no way to get the phone number to cancel the trial. There is no further contact information available on the web site the only way to contact them is with the phone number which I had to get from my Bank after I was charged the full amount. This is obviously a scam if you don't get the number they will charge you. nothing you can do about it. This may be Legal but it is questionable business practices. If they were ethical a contact number would be easily available on the site. You would not have to order a second bottle to obtain the phone number.
Product_Or_Service: Garcinia Cambogia Pills

I fell into their scam of accepting a free 30 day sample from them that said I just had to pay shipping.
Site stated in big bold letters that product was 100% free to try for 30 day supply of weight loss vitamins. Just pay shipping which I did on June 6th 2018

Early this morning at 12:41am a suspicious charge was placed on my credit card for $94.97 from this company.

When I called the girl said I was stuck paying the 94.97 and that was that and she said to read the fine print. Very rude.

I went online and had a hard time finding the company for one and when I did I read a lot of fine print but none had the amount of 94.97. It mentioned a fee of 89.00 if you did not cancel in 14 days. Well the ad said 100% free 30 day sample. I didn't even have the product for 14 days to even try it.

I want my 94.97 back from this fraud company. I get nowhere when I call them. Just the run around saying my order has been cancelled but I still will be charged the 94.97. When I ask where they got that amount from they have no answer. It certainly isn't in their fine print. I want my money back. They can have this so called free product back. Looking online you can buy it for six dollars and change at gnc
Why would I agree to pay 94.97 for something I could get for six dollars

THE COMPANY ADVERTISED FREE TRIAL FOR GARCINA CAMBOGIA FOR $4.97 / CLEANSE ACTIVE FOR $5.97 /
THE COMPANY ADVERTISED IS MISSLEADING. THE WEBSITE STATES TRY FREE TRIAL FOR GARCINA CAMBOGIA FOR $4.97 / CLEANSE ACTIVE FOR $5.97 / PURCHASED ON JUNE 26,2018 (ORDER#XXXXXX/XXXXXX) NO WHERE ON THE WEBSITE DOES IT STATE HOW LONG THE FREE TRIAL IS OR THAT THEY ARE GOING TO AUTOMATICALLY DEDUCT MONEY FROM YOUR ACCOUNT WITHOUT YOUR CONSENT. THEY TOOK $94.97 FROM MY ACCOUNT . ON JULY 16,2018

Trying to cancel and talk to a supervisor was impossible. Constantly told I'd be called back....nothingGarcinia Cambogia makes me physically sick. They advertise that you can cancel & return at any time but then you can't.They kept charging me even after I called and told them to cease and desist. Similarly to the other review on here they told me I had pay to send back the product. I told them especially since this is now the 3rd product they have sent that I don't want...they should pay for the shipping.They have given me the following #[redacted] but will only give me a refund on the one unopened bottle although I would like to return all three. They say on the site (bait & switch is what this feels like) you can cancel. When I originally placed the order I was VERY clear that this would be a one time purchase and not to sign me up for a "club" or renewal. They told me I would NOT be set Now I have to pay return shipping for a products I never ordered.When you ask to speak to a supervisor...you NEVER get to speak with one 5 phone calls. You are told you'll be called back within 24 hours....not true...4 days later I am still waiting. ''I think the federal trade commission should investigate this company. I have become physically sick by this Garcinia and might possibly be allergic to it. I am going to see my doctor ion Friday and will explain what is happening and the fact that this company will not take back the unused/unopened bottles and give me a credit.Every time you call these people...you keep getting put on hold and then she came back and said that I could return but I had to pay for a tracking number to get my refund. Otherwise, it would take 30-60 days if I did a return to sender. I explained that I should not have to pay anything and I felt I was being scammed by the internet windows of advertisement that kept popping up. She began to get irritated with me and began speaking to me in a rude tone. I told her that I expected to get a return shipping label or authorization from the company and I should not have to pay any shipping or tracking. She refused to let me speak to a supervisor and would not give me their name. She told me I could call back and ask for one but her supervisor was too busy and they would not talk to me. In frustration I told her I was very dissatisfied with the company, I would file a complaint with how the website is set up and how an order was automatically placed without my permission on my credit card. Similar to the other review here...I am an avid online shopper and have never experienced a website that was so difficult to navigate through or exit. I too get the feeling this company purposely traps customers like this because most people won't take the time or trouble to fight back or complain.THe manufacturer is in Elko, Nevada and the company service is at: 3760 West McFadden Suite B 602, Santa Anna, CA 92704-1394. It is impossible to find out who owns the company pr what the company really operates under. Please do a Federal Trade Investigation on these people. They seem to think they can confuse and block consumers while charging them unfairly. In addition, you should investigate the contents of the Garcinia Cambogia...it has made me physically SICK! Desired SettlementWhat I expected was an apology for what happened to me and a return shipping label provided to me from the company or a way to return the item without personal cost. I want 100% reimbursement for the unopened, products I am stuck with. I expect them to credit my account not for one bottle but three which I will return. A total of $112Business Response Desired SettlementFUll refund for three bottles of Garcinia Cambogia and I believe they should send me the return shipping label pre-paid.In addition, I want to know the company's real name and who the Executives of the company are. I think it is very suspicious that you can never get a supervisors name or direct number nor "who" owns the company. There are layers and layers of ownership. Please investigate these people if they do not provide the name/contacts of the actual owners. Shady business....for sure.Business Response Hello,We apologize that you have had issues with our support. We have no records of your calls prior to this month, so this is why your account was not cancelled. If this was a mistake, I deeply apologize.We have refunded your two most recent shipments automatically. Although our normal return policy is 30 days, we will be refunding your initial order since you have had difficulties. Since it has been 4 months, you will be receiving the refund for that order by check.We hope this satisfies your case. Thank you!

After starting an order, I tried to back out of the screens but could NOT but instead received a message thanking me for my order. When the product first arrived I received no invoice or receipt for trying to process a return. I could find no phone # anywhere.A week or so later, automatic shipments began arriving and my bank statement had recurring charges. When I finally figured out that part of the digits on my bank statement were a phone number, I began calling but no one could ever find my account. I was told I couldn't HAVE recurring charges because I had NO account in the first place. After speaking with several representatives, I was given a fax # to send a copy of my bank statements. These initial calls and the fax I sent were done on February 16th. I was told as soon as they received my fax, someone would call me back. I have a fax transmittal receipt stating that my fax was completed on February 16, 2015 at 4:52pm (This would be Central Time.)I finally called again today and was told I had the wrong number. (The number on my bank statement was 866-330-2822 and this is the number that told me to send a fax to 303-530-0771, and is indicated on my fax transmittal receipt.) But I was now given a new phone number: 866-937-4268. I am appalled that I was NOT given this number at the time, only after a two week lapse waiting for information.The second # located my account but said I was not being billed and had not been billed since December 7. I reiterated that my bank statement CONTINUED to have charges, despite their denial. I was told again today to send my bank statement to 303-530-0771. Now this is the identical fax # given to me by the previous phone number and for which I have my fax transmittal receipt. I tried to explain this to her/him but they kept telling me that I wasn't being charged therefore there was no issue to be addressed.Product_Or_Service: Total Garcinia CambogiaDesired SettlementGiven the fact that I have been given such a runaround in trying to resolve this issue, I am asking for a full refund for everything that has gone through my bank statements. I have attached a copy of the line items from my bank statements, as well as a summary total and a copy of my fax transmittal receipt.Business Response Ms. [redacted],We deeply apologize for any communication issues with our support team. I have cancelled all recurring orders, and have refunded all charges from January and February. You should see these credits in several days on your account statement. Please let us know if there is anything else we can do for you.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I am asking for a FULL refund. There was no receipt or any documentation of any kind in the packages and it took awhile for me to find a way to contact the company. I didn't realize at first that the jumble of numbers on my bank statement was actually a phone number. I am asking for a FULL refund of $414.40.

I placed order with this company on May 11 2015 after two weeks I had not receivedmy order,I called the #S, EMAILS I never got a hold of anyone because after nunumerous times,finally after a couple of monthsA Person replyed only to tell me that I did not get refunded because I Did not follow their procedure for returning products, which I could not follow because I never received the product ,he informed me to call customer servce 1-888-703-3262 which it rings numerous times and then it simply disconnects ,this happens everytime I make an attempt to call ,so I then tryed to get through emails and they are replyed by robots instructing me to call or email customer service and the cycle repeats I origanally received a reply after I informed them that I would be contacting the Revdex.com But they dont seem to be willing to resolve the issue I would like to get my refund andnot have to deal with this company again after all its been several months.Product_Or_Service: Total Garcinia CambogiaOrder_Number: [redacted]Desired SettlementI would like my money returned,USPS RETURNED THEIR PRODUCT MID JUNE 2015 which it received all that they sent per 1 and only reply they sent me as I said the problem they had was the procedure used to return their product Which ihad no control over that,because as I said before Inever received their product.