Unfortunately, a mistake was made in the Week 6 ad on the 24 pack Tribrew beer and listed the incorrect price. Due to legal regulations surrounding selling alcohol below cost, we were unable to honor the advertised price or offer a customer appeasement.The price of the 24pk Tribrew beer was...
$17.98 from Wednesday, 2/1 – Tuesday, 2/7, which is the lowest price we can legally offer. We sincerely apologize for the mistake. While we would love to honor the printed price, alcohol cannot legally be sold under cost in the State of Georgia. It is also against legal regulations to offer any other discount or appeasement as a substitute. Customer Support Center for Southeastern Grocers###-###-####
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However - I would suggest to the company that they do NOT automatically promotional items to customers' receipts without their knowledge. Had I not noticed the addition of the Cosmic Shells, I would have been charged for them unwittingly. [redacted]
Regards,
[redacted]
Unfortunately, a mistake was made in the Week 6 ad on the 24 pack Tribrew beer and listed the incorrect price. Due to legal regulations surrounding selling alcohol below cost, we were unable to honor the advertised price or offer a customer appeasement.The price of the 24pk Tribrew beer was...
$17.98 from Wednesday, 2/1 – Tuesday, 2/7, which is the lowest price we can legally offer. We sincerely apologize for the mistake. While we would love to honor the printed price, alcohol cannot legally be sold under cost in the State of Georgia. It is also against legal regulations to offer any other discount or appeasement as a substitute. Customer Support Center for Southeastern Grocers###-###-####
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However - I would suggest to the company that they do NOT automatically promotional items to customers' receipts without their knowledge. Had I not noticed the addition of the Cosmic Shells, I would have been charged for them unwittingly. [redacted]
Regards,
[redacted]