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Trademark Publishing Reviews (22)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. 
As stated to her I filled out the form on behalf of [redacted] because I had believed "Who's Who" was an accredited institution. I asked him to sign but I was to deal with any phone calls regarding this matter. Most physicians don't have free time to sign up for something like this because they are busy with patients. Our physician had no desire to talk with anyone from "Who's Who", which should have been accepted but we were pushed to get him on the phone so that he could say it himself. I delegate his messages but [redacted] refused to believe me or "couldn't due to company policy". After research and reviewing various complaints, I felt I should let others know that this company is a scam because of the harassing phone calls. I am a manager in this practice so I don't take messages. I did not get tired of taking messages, my front staff got tired of dealing with [redacted] because they were complaining about her attitude and the redundancy of the phone calls. They no longer wanted to answer her phone calls because they said she was harassing them. After receiving this complaint from our front staff, I stepped in to talk to [redacted] to explain. I agree with my staff after dealing with Ms. [redacted] herself.They also said the calls while the calls were only once a day, it was once a day every work day. In a business that should deal with patients, hospitals, and home health facilities, this becomes a disruption to our work environment. It was especially irritating because we had explained Dr. [redacted] does not take phone calls about anything that isn't regarding our patients. That is our company policy. Our priority is our patients not taking away valuable time from our physicians. As [redacted] states, "how their office staff treats people is a factor." This should be a factor in her business as well. We were treated rudely various times. We asked for the phone calls to stop. The only time they stopped is when I sent in this complaint to Revdex.com. I think other businesses should be wary about this company. I appreciate being removed from this list but do not appreciate what [redacted] is inferring about our staff.I also found that we were not the only ones to say similar things about this company and Ms. [redacted]. I only wish I had looked up complaints about Who's Who before filling out a form for our physician to sign. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
J. O[redacted]-w[redacted]

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