Trainhr.com

Initial Business Response /* (1000, 10, 2014/06/03) */
Thank you for bringing this issue to our notice. We have ensured the removal of the mentioned email address from all of our database. Attached are the copy of emails sent to the customer.
We apologies for inconvenience caused to the...

customer. Look forward to your reply.
Regards,
[redacted] Head - Business Development

Initial Business Response /* (1000, 5, 2015/07/31) */
Thank you for bringing this issue to our notice. We have ensured the removal of the email id [redacted]@tmwsystems.com from all of our database.
We apologies for inconvenience caused to the customer. Look forward to your...

reply.
Initial Consumer Rebuttal /* (3000, 8, 2015/08/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Since the July 31 response from the business stating they have removed my email address from the database, I have received two additional spam emails.
One on 3 August at 11:30 EDT, and another on 5 August at 11:57 EDT.
Final Business Response /* (4000, 20, 2016/03/14) */
Thank you for bringing this issue to our notice. We have ensured the removal of the [redacted]@tmwsystems.com email address from all of our database.
We apologies for inconvenience caused in this regard.
Final Consumer Response /* (4200, 22, 2016/03/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is the same canned "proposed resolution" I received the first time, and it was obviously untrue, as I continued to receive emails from the same.

Initial Business Response /* (1000, 9, 2014/11/06) */
Customer has purchased the training course on 14th Dec. 2013 , however, webinar did not go live on 23rd Jan 2014 and same was informed to the customer by us on 23rd Jan 2014. On 26th Jan 2014, we have sent reschedule date to all the...

customers, mentioning the new date as April XX XXXX. The webinar has gone live however the customer has not attended the same. We have not found any refund request via email or over the phone from the customer's end.
Initial Consumer Rebuttal /* (3000, 12, 2014/11/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I explained to the person who called me that I had emailed both the support email on the website as well as the email address that sent me the confirmation that I was registered. I got no response. The person I talked to said that the refund would be credited to my account once they did some research, after asking if I was sure that I didn't want to try and register for another webinar. As of 11/11/2014, there is no credit posted to my account.
Final Business Response /* (4000, 14, 2014/11/18) */
The refund for the amount $145 has been processed on 11/17/2014 from our end and should reflect on her account. The Authorization Code is XXXXXXXXX and the reference number is XXXXXXXXX.
Final Consumer Response /* (2000, 16, 2014/11/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Refund received. Thank you!

Initial Business Response /* (1000, 5, 2015/07/13) */
Thank you for bringing this issue to our notice. We would like to confirm that email id [redacted]@ekonbenefits.com is removed from our database and Mr. [redacted] will not never receive any notifications from our end.
We apologies for...

inconvenience caused to the customer.
Initial Consumer Rebuttal /* (2000, 7, 2015/07/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)