Travel Resorts of America, Inc.

AVOID LIKE THE PLAGUE! They misled me about access (lied). When I actually tried to use my membership, I found there was NOTHING AVAILABLE, even though I was searching at the longest time out allowed. They also refused to cancel my membership because there is an outstanding loan.

This review is lengthy, but it has a happy ending. This review is for people considering buying AND the poor folks that have already been suckered in. We went to the sales pitch on 2/25/22. After all the "selling" we talked it over and decided that all the perks made this a reasonable investment. We were promised free condos for certain weeks, priority booking at campsites (which seem nice), better rates on accommodations and airfare and car rentals through Ask Roscoe (their version of Travelocity) with a 110% price guarantee if we found it cheaper elsewhere, and a few other perks.

It took 35 days to receive the contract (conveniently 5 days after the "buyer's remorse" period required by law). When we finally got all the paperwork, we started trying to book the free condo for this year and were told by the rep that they didn't have any of the free condos (had to be a certain price range) available in the Southeast, 4 states, for the entire summer. We asked about ANY free condos available and were told they don't have any in that price range at all. So no free condos.

When we tried to book a hotel on their proprietary travel service, it was the highest price available compared to all online prices, but when I called to question it I was told that they don't guarantee to have the lowest price, it's just a suggestion. So no discount booking.

When we tried to book a campsite we were told they were full, and you can't book more than 2 months out. So no priority booking.

After numerous calls to customer service, working my way up the foodchain, I finally got on the phone with the Director of Customer support. She told me that they had no control over whether their "affiliates" honored their agreements or not and TRA was not responsible to insure that we got what we were promised. I argued that we gave TRA our money and that they WERE therefore responsible, as promises were made in our contract. She argued for 5 minutes, at which point I demanded a full refund. She flatly refused, stating they don't give refunds for any reason.

So we called our credit card companies that we charged the membership to and opened a case. I had kept records of all correspondence, and sent that along with a copy of the contact to them for review. After a thorough review they (Discover and Amazon Chase Visa) ruled in our favor and credited our account the full amount.

So my advice is if you are approached at an RV show by these people, RUN! If you have already been taken, call your credit card company if you used one. They may be able to help. Last resort would be to file a complaint with the Federal Trade Commission, as this is fraud. You do have options!

My grandparents have had the membership for a long time. After signing the contract the sales rep then stated to them that if they were trying to cancel the membership they would come take their house... Which then has scared them to continue paying it for all of these years they've had it since 2005... I have only learned about this recently.. it's been fine for years until starting about 2016 up until now when cabins are getting sparser to get they have oversold memberships they have built a new cabin but we call it the show cabin so that way they can sell more memberships. Now for the people who don't know starting in about 2016 they started charging $50 a night to stay in the cabin. Although my grandparents have entitlement and they are grandfathered in with the membership they have for no payment of cabins we believe this is the reason why they are no longer able to get cabins like they was because they are not willing to pay the $50 a night on top of the maintenance fees. I would really like to know where these maintenance fees are going in 2018 or 2019 the pool did not open till July and even when it did open it was only for adults which makes no sense when you're trying to bring kids down there to play and have fun for the summer also they're only allowed to stay a couple days and then they have to leave and then there we go again on the same vicious cycle of waiting months and months to get anything I have seen on here that people are able to call 60 to 90 days in advance my grandmother is only allowed to call 14 days in advance to book a cabin... Which they have " wait list"which I don't actually believe exist they just tell you that to give you a piece of mind also my grandparents my grandmother are not allowed to go on any type of holiday mother's Day, Father's, Day 4th of July, Easter I could keep going on with the list of holidays they're not allowed to go. Which greatly decreases the time they are allowed to go cuz anything they can claim as a holiday they will. Which then has started the recent problems starting back in 2018 we stayed a few times 2019 we stayed twice maybe 20/20 we were not able to get anything. 2021 we only stay twice and as of this year 2022 we have stayed once and we have a feeling that's the only time we'll be able to stay this year considering every time we call it's either another holiday they came up with or they're completely booked and were put on a wait list which we never receive a call from. Now this only started when they started charging the $50 a night to people who are not grandfathered in my grandparents are grandfathered in so they don't have to pay the $50 which is why we are assuming they are no longer able to get a cabin because "they're booked supposably".. my grandparents have constantly paid the $487 every year for the maintenance fees even after a couple years of not getting anything or staying no more than two times in fear of losing their house I have put my foot down with this company and I would like to get a bunch of us together to turn this in this is a scam this is praying on the older people I cannot stand it this is sick this is gross this company needs to be shut down this is ridiculous... Unfortunately before I learned they have threatened her to take her house away she had already paid the maintenance fees for this year... Not only that they have promised improvements on top of improvements every time we go down there every time we go down there there's something wrong with every cabin we have stayed in especially the water will cabin please do not use the upstairs bathroom because it will leak down to the downstairs we had to use all of our towels to clean the water up because it was too late and we didn't realize what was exactly happening we had stayed in this cabin before and told them about the problem before and they had still yet to fix it... Also every time we go down there the golf carts get keep getting more and more expensive they started out at 30 then went to 45 and then jump to 60 as of recently we have explained to them that we need a bigger golf cart and do they have a bigger one for us to rent we know they have the six-seater golf carts but yet they will not put one at least one out for rent.. and I probably should have mentioned this earlier but I remember vividly last year we got the one bedroom cabin close to the pond and when we got down there we had been told that all the other cabins had been booked completely and there was no more available... Yes this cabin sleeps four people but because we had our son we were not able to go because it would make five people in the cabin our son is only five and still sleeps with us most of the time so it was no problem for all of us to sleep in the cabin well we all took turns going down there for that weekend and we all noticed while we were down there only one other cabin was taken up they still had the both of the two bedroom and the three bedroom available and the no bedrooms available which we needed not the no bedroom but one of the other ones would have been nice I went up there and proceeded to ask why the cabin had not been reserved while we were down there and we were told that everything else was booked other than this one particular cabin the then proceeded to tell us that they had a month-long booking that canceled... And when we went these past couple years every time they show the show cabin is what we call it I get upset thinking about here goes another couple here goes another family who is getting roped in to this scam promises of these wonderful cabins and this is what they look like and these wonderful accommodation and yet most of the cabins they have now have problems leaking the oven doesn't work the eyes on the oven don't work it goes on and on...alot of the cabins when we go down there most of the cabins or still open after claims for being fully booked thisIS A SCAM DO NOT DO IT...

We bought in August of 2017, home park Gettysburg, PA. We got a certificate for "free camping" with our Camping World purchase of a Coleman travel trailer. The salesman promised the moon. We told him we were leaving the East Coast to move to New Mexico. His response was that if we were not living near a TRA park our maintenance fees would be reduced to $350 a year from $580. He further led us to believe that the Camp Coast to Coast membership was affiliated with TRA and also would be a lifetime membership. Camp Coast to Coast, he said, had numerous parks for $10 a night and we would save lots of money camping with them. But their membership (which I still maintain) is yearly, and they have limited $10 parks. Most are $30 or more per night, so not much savings. So now we are stuck with yearly maintenance fees, living in New Mexico, over 500 miles from the nearest TRA park. SCAM! They took my $12k and laughed all the way to the bank. Beware! The salesperson will say anything to make a sale, no matter what lie.

Read the fine print on any TRA contract. This website only benefits the company you are complaining about - waste of time...

We purchased Sycamore Lodge membership in February 2018 we’ve only been there two or three times wants to get a Berg they promised all kinds of improvements which has never happened we tried to get in at certain times difficulty getting in no space we booked get a burger one time two months ahead of time when we got there no record then they tried to put us in a 30 amp no sewer section we have to have 50 A after a lot of complaining they did find us a spot which is A terrible side spot with 50 amp no sewer we left in three days because it was so bad we have called tried to counsel several times with no response we have complained no response so we have stopped automatic drafts for payments and maintenance and we do not intend to pay anymore for membership and the next stage we will send an attorney‘s letter and if necessary sue for breach of contract

We purchased 2/18 after a free 3 days at Sycamore Lodge
We were promised all these improvements coming
Up and adding new parks
As if 12/19 we have only used Lodge couple times and always
Had trouble booking saying unavailable,
Went one time to Gettysburg and 2 months ahead had trouble
Getting booked. When there no record of reservation after lot of
Said only 30 amps with no sewer...After complaining they put
Us in awful site like a side parking space. Not a very good stay
And we left after 2 days back South.
I have called to cancel several times and no results so I stopped
Auto payments and will not pay any more payments and when time
Will send attorney letter and sue for breach of contract.

Went thru the sales promises on July !, 2019 and we signed up. TOLD we had three bussiness days to cancel. Since the 4th was in those three days the deadline was the 5th of July. After coming home got on internet and decided not for me. We signed the cancellation notice. We mailed the Cancellation notice on the 4th of July at Belmont PO inside slot. We have been fighting TRA and Comminity Capital Bank dbo Good Sams Camping World Visa trying to get someone to realize we canceled and owe nothing. We have now turned it over to the NC Attorney General's Office. Hopefully we get released from this SCAM. I can;t believe this is still going on today after what all I have read, from back in the 80's. SOMEONE HAS TO HELP US!

We've been members for several years and I really liked the Sycamore Lodge to begin with. All they have done is PROMISED since we joined. Promised more sewer sites, was going to be in 2 years, it has been over six years. They have put a septic tank in the lower part of the campground, been there for 2 year and overheard a sales rep telling new people it had to sit there for 2 years to cure, that's a lie. Each road was to be paved one per year (was told to someone that has been a member for 17 years) and that has not happened. Sycamore Lodge has built a new cabin (2 years ago) and can't open it because there's no sewer. Why in the world would you build a new cabin before you add sewer for the camper? As for the grounds, they look worse now than they have ever looked. It also looks as though there aren't as many workers here anymore. I was there for the week of the fourth and there were over 54 sites empty and when I booked my site, it said it was FULL. This campground has never been full, they're always some empty site. Internet sucks and was supposed to be upgraded. Where does all the money go from the quarterly dues go to? If I could sell my part, I would. We are getting tired of all the PROMISES.

I have been trying to cancel my TRA membership. I sent a letter to their Southern Pines, NC office. I waited for some time without a response. I have since then made several calls to Brandy at TRA's 855-332-9541 number. Brandy (who has read my letter), "is surprised" each call that their "cancellation personnel" has not responded to me. Brandy "cannot" give me a person's name, direct number, email address, or mailing address and can only "email them", asking them to contact me.
I am to the point of seeking legal aid to cancel my membership and it's maintenance fees.

Travel Resorts of America is a scam! We bought because our home campground had water slides and an indoor pool. TRA had just recently purchased this campground in Ohio and "they were growing". Knowing that our grand children would love this we purchased for a whopping $11,000. The cost started at $20,000 but we talked them down, haha. Right after we purchased they removed both the slides and the indoor pool because of maintenance costs. We were also told they were growing and we would have access to the new campgrounds as they became available. That was a lie unless we give them another crazy amount of money. In order to sell you must provide a list of interested buyers which is just another group for them to sell a membership to, they have no intention of selling your membership. That is my opinion. It also will cost you $500 to sell it. Now I just want to cancel and judging by all these reviews it will be difficult to even cancel. Unfortunately this has been one of my regrets in life.

We purchased a membership with TRA in 2015. Since then we were only able to get in to camp 5 times. They wanted us to up our 60 days to 90 days and pay an additional amount of money. We declined and am glad we did because other people that went from 60 to 90 days in advance are still having a hard time getting in. My share that cost me $9500.00 cost other members as low as $4500.00 . So if you do decide to purchase into TRA hold out for lowest deal. There's a lot of sales pressure. I tried to sell my membership and had 3 people at different times interested. When I gave TRA the phone numbers I never heard anymore. What I don't understand is how can they keep advertising for more memberships when they cannot handle what they have. I even asked them if they would consider buying back memberships at a loss for people that cannot use them instead of selling more spots that are not avaible. The one good point is that the Gettysburg travel resort is a nice
campground.

My husband and I joined in 2008. We also joined Coast to Coast. We worried we were wasting our money but we took a trip 2 months later to the West Coast and saved a bundle. We did a lot of camping at Sycamore Lodge, only 45 minutes away. Later we upgraded to Premier memberships, and were glad we did. We sold our house and started full-timing in 2014, but my husband passed away at Bass Lake 3 weeks later. I bought an older motorhome and I'm still using my memberships. The people I meet in campgrounds are like family, and we see each other often because of the memberships we all have. My home campground is Sycamore Lodge and the friendly hard-working staff is fabulous! When my husband was sick years ago the whole crew met us at our campsite and set us up. Two years ago I was there and had a medical procedure. The manager went out of his way to accommodate me. When my husband died the staff was again waiting for me when I got back in the fall. This is home to me. As far as costs go, I have never regretted it, and I gladly pay my dues every year. I have more than recouped our original investment, in money and happiness!

My husband and I have been members of TRA for about 5 years now. When we went into the first meeting to get our contract in order all went well. Since then, everything has gone down hill. First, we ended up having to upgrade our membership because if you try to book 60 days out, you are out of luck! All sites are booked by that time. Second, the "family" package is a joke. We were told by the service contractor as well as management that the family plan is good for any family member for one flat rate per year. Now come to find out it's only good for parents and children of the members and not only do they have to pay the yearly fee, but there is still a nightly cost. There is no point in the family membership! We signed up for this with the understanding that it was what we were paying for. They did not give us time to read the contract, they were pushing us out the door. They just wanted out money, told us what we wanted to hear and now we are stuck with a membership that is absolutely useless to us! I would never advise anyone to buy into this company. We will continue to use what we paid for, but they will never receive a good review from me.

Recently my husband passed away and I can not afford to pay the yearly maintenance fee, my membership is paid and I haven't been camping using our membership since 2016. I am willing to sell my membership for the price of the yearly maintenance fee just to get rid of this burden on me. The membership home base is Gettysburg Battlefield Resort. I have a 60 day out period. Are there any takers out there?

they are also affiliated with Outdoor venture from Michigan and know they have one in ohio. They told us that we would be financed . But 10 days later we receive a credit card in the mail with a 22% rate. No one told us it was that way. But I didn't read the fine print and believe me they don't care. I had just had eye surgery so I told the sales guy that I couldn't see and he would have to tell me everything. Well you know how that turned out. I also found out that Mr. Rick Treadway is the head of the sales department for both camping facilities. I thought he was really an honest guy. Because we joined at wally world and we've had a great time. But the way they did us was not right. By the way I am a disabled vet also. they knew that before I signed. They don't care about anything but the money. Mr. Treadway even invited my wife and I to his place in N.Carolina.

Horrible company. Purchased in 2000, have been paying fees every since cannot get out of contract. My sister is a disable Veteran who was promised camp grounds would be wheel chair accessible. They never made any modifications to do so. We tried to opt out and were told we needed to upgrade then we could opt out. Then they changed rules and she still can't get out. Please be where this contract can NEVER be cancelled. MAJOR SCAMM

I don't understand how so many people can have such a negative response to a camping and traveling membership program. How were you scammed? Didn't you read the paperwork? Couldn't you see the locations on the map? Didn't you ask questions and get everything promised to you in writing? I use my membership for RVing, cabins and condos. So much to do. It's great! You need to use it in order to get your money's worth. All I can say is that you'd better learn how to read before you sign documents. I knew exactly what I was getting because I read and ask questions. If you don't camp and travel then this is not for you. If you do, then you will receive a lot of enjoyment from the membership.

I need help regarding how to cancel my father in law's membership to this resort. My wife's mother suddenly passed away and we just became aware she was still paying maintenance fees with this horrible company for a decade or more now. We desperately need to find out how to get out from underneath this! ANY advice would be great.

We joined in 2016, went to the Rocky Fork campground with the grandkids that live with us.
They loved the presentation, we joined. The problem we have is my wife is handicapped and
can only stay in cabins. Rocky Fork has a lot of cabins, but we asked about another site
that we are paying for Wally World. We were told they were building the CABINS, as we speak.
They have ONE CABIN,and it is not handicapped accessible. I asked for a reduction in my
charges. I was told no, they after request's they told be a could use a campground Bass Lake
which is 450 miles from my home, I asked for maybe Gettysburg, which was less than 300
miles. No Luck and no help and they don't care. Do not buy.