Tri-State Adjustments Incorporated

Mr [redacted] , Re: Revdex.com complaint submitted 7/8/2014, Complaint ID: [redacted] Thank you for notifying us regarding the above referenced complaint, Tri-State Adjustments, Inctakes all disputes and complaints made towards the company and its employees seriously It is Tri-State Adjustments policy to thoroughly review and consider all disputes and complaints and respond in a timely manner as needed However, Per the laws governing the third-party collections of debt set forth by the Fair Debt Collections Practices Act (FDCPA): Without prior consent of the consumer given directly to the debt collector, a debt collector may not reveal the existence of a debt to any other person other than the consumer, their attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector Due to the above referenced guideline, no further information can be given at this time without prior permission given to Tri-State Adjustments by the consumer Regards, [redacted] Tri-State Adjustments, Inc

Re: Revdex.com complaint re-submitted 7/21/2014, Complaint ID: [redacted] Due to the highly-disputed nature of Mr [redacted] ’s account along with the limited options for communicating with Mr [redacted] due to his request to cease and desist with our office we believe the original creditor is best fit to help Mr [redacted] resolve his dispute and have closed his account with our office and returned it to the original creditor Since the account was still within its validation period, it was not reported by Tri-State Adjustments to any credit reporting agencies Though the account has been closed and is no longer listed with our office, Mr [redacted] is still welcome to contact our office should he have any questions regarding this matter at ###-###-#### and we will be happy to assist Regards, [redacted] Tri-State Adjustments, Inc

To Whom It Concerns, Re: Revdex.com complaint submitted 12/17/14, Complaint ID: [redacted] We responded to this complaint on 12/22/shortly after receiving it We are not sure why you did not receive it, below is our original response Tri-State Adjustments, Inctakes all disputes and complaints made towards the company and its employees seriously It is Tri-State Adjustments policy to thoroughly review and consider all disputes and complaints and respond in a timely manner as needed However, Per the laws governing the third-party collections of debt set forth by the Fair Debt Collections Practices Act (FDCPA): Without prior consent of the consumer given directly to the debt collector, a debt collector may not reveal the existence of a debt to any other person other than the consumer, their attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector Due to the above referenced guideline, no further information can be given at this time with out prior permission given to Tri-State Adjustments by the consumer Regards, [redacted] Tri-State Adjustments, Inc

Tri-State Adjustments, Inctakes all disputes and
complaints made towards the company and its employees seriously. It is Tri-State Adjustments policy to
thoroughly review and consider all disputes and complaints and respond in a timely manner as needed
However, Per the
laws governing the third-party collections
of debt set forth by the Fair Debt Collections Practices Act (FDCPA): Without prior consent of the consumer given
directly to the debt collector, a debt collector may not reveal the existence
of a debt to any other person other than the consumer, their attorney, a consumer
reporting agency if otherwise permitted by law, the creditor, the attorney of
the creditor, or the attorney of the debt collector
Due to the above referenced guideline, no further
information can be given at this time with out prior permission given to
Tri-State Adjustments by the consumer

Tri-State Adjustments, Inctakes all disputes and complaints made regarding the company andits employees seriouslyIt is Tri-State Adjustments policy to thoroughly review and consider alldisputes and complaints and respond directly to each complaint in a timely manner.However, we are unable to
respond to Revdex.com regarding this complaint, as we are subject to /restricted by the laws which govern the third- party collection of debt set forth by the Fair DebtCollection Practices Act (FDCPA)Without prior consent of the consumer, given directly to thedebt Collector, a debt collector may not discuss, confirm or reveal the existence of a debt ot anyother person, other than the creditor, the attorney of the creditor, or the attorney of the debtcollector.Due to the above referenced guideline, no further information can be given at this time withoutprior written permission given to Tri-State Adjustments by the consumer

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
 
[redacted]

On Mon, Aug 3, 2015 at 8:15 AM, [redacted] wrote:Hello and thanks fir your continued help.I did not hear directly from the company but they did remove the negative information from my credit report as requested.Thank you again for your help.[redacted]

To Whom It Concerns,Tri-StateAdjustmentsTri-State Adjustments, Inc. takes all disputes and complaints made regarding the company and itsemployees seriously. It is Tri-State Adjustments policy to thoroughly review and consider all disputesand complaints and respond directly to each complainant in a...

timely manner. After reviewing our file,it appears that this complaint was originally sent directly to a subfolder, and was not immediatelyreceived by our compliance director. Upon further review, we are researching the situation, and asalways we will respond directly to the complainant. We look to have this situation resolved by the endof this week.However, we are unable to respond to Revdex.com regarding this complaint, as we are subject to 1 restricted bythe laws which govern the third-party collection of debt set forth by the Fair Debt Collections PracticesAct (FDCPA), along with other Regulatory restrictions. Without the prior express consent of theconsumer, given directly to the debt collector, a debt collector may not discuss, confirm, deny or revealthe existence of a debt to any other person other than the consumer, their attorney, a consumer reportingagency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of thedebt collector.Due to the above referenced guidelines, no further information can be given to Revdex.com at this timewithout prior written permission given to Tri-State Adjustments, Inc. by the consumer. As indicated,however, we will reach out to the complainant no later than April 8, 2016.Regards,[redacted]

Re: Revdex.com complaint re-submitted 7/21/2014,
Complaint ID: [redacted].
 
Due to the highly-disputed
nature of Mr. [redacted]’s account along with the limited options for communicating
with Mr. [redacted] due to his request to cease and desist with our office we
believe the original creditor is best fit to help Mr. [redacted] resolve his
dispute and have closed his account with our office and returned it to the
original creditor. 
 
Since the account was still
within its validation period, it was not reported by Tri-State Adjustments to
any credit reporting agencies.  Though
the account has been closed and is no longer listed with our office, Mr.
[redacted] is still welcome to contact our office should he have any questions regarding
this matter at ###-###-#### and we will be happy to assist.
 
 
Regards,
 
 
[redacted]
Tri-State Adjustments, Inc.

To Whom It Concerns,
 
Re: Revdex.com complaint submitted 12/17/14,
Complaint ID: [redacted]. We responded to this complaint on 12/22/14 shortly after receiving it.  We are not sure why you did not receive it, below is our original response.
 
Tri-State...

Adjustments, Inc. takes all disputes and
complaints made towards the company and its employees seriously.  It is Tri-State Adjustments policy to
thoroughly review and consider all disputes and complaints and  respond in a timely manner as needed.
 
However, Per the laws governing the third-party collections
of debt set forth by the Fair Debt Collections Practices Act (FDCPA):  Without prior consent of the consumer given
directly to the debt collector, a debt collector may not reveal the existence
of a debt to any other person other than the consumer, their attorney, a consumer
reporting agency if otherwise permitted by law, the creditor, the attorney of
the creditor, or the attorney of the debt collector.
 
Due to the above referenced guideline, no further
information can be given at this time with out prior permission given to
Tri-State Adjustments by the consumer.
 
Regards,
 
 
[redacted]
Tri-State Adjustments, Inc.

Mr. [redacted],
 
Re: Revdex.com complaint submitted 7/8/2014,
Complaint ID: [redacted].
 
Thank you for notifying us regarding the above referenced
complaint, Tri-State Adjustments, Inc. takes all disputes and complaints made
towards the...

company and its employees seriously.  It is Tri-State Adjustments policy to
thoroughly review and consider all disputes and complaints and respond in a
timely manner as needed.
 
However, Per the laws governing the third-party collections
of debt set forth by the Fair Debt Collections Practices Act (FDCPA):  Without prior consent of the consumer given
directly to the debt collector, a debt collector may not reveal the existence
of a debt to any other person other than the consumer, their attorney, a
consumer reporting agency if otherwise permitted by law, the creditor, the
attorney of the creditor, or the attorney of the debt collector.
 
Due to the above referenced guideline, no further information
can be given at this time without prior permission given to Tri-State
Adjustments by the consumer.
 
Regards,
  
[redacted]
Tri-State Adjustments, Inc.

On Fri, Jan 8, 2016 at 5:12 AM, [redacted] wrote: Dear Brad: Since my last email to the Revdex.com, I have heard from Tristate and I am satisfied with the company's response. Thank you for your assistance! Regards, [redacted] Sent from my iPhone Begin forwarded message:On Fri, Jan 8, 2016 at 5:12 AM, [redacted] <[email protected]> wrote:Dear Brad:Since my last email to the Revdex.com, I have heard from Tristate and I am satisfied with the company's response. Thank you for your assistance!Regards,[redacted]Sent from my iPhoneBegin forwarded message:

Tri-State Adjustments, Inc. takes
all disputes and complaints made regarding the company and its employees
seriously.  It is Tri-State Adjustments
policy to thoroughly review and consider all disputes and complaints and
respond directly to each complainant in a
timely manner. However, we...

are unable to respond
to Revdex.com regarding this complaint, as we are subject to / restricted by the laws
which govern the third-party collection of debt set forth by the Fair Debt
Collections Practices Act (FDCPA), along with other Regulatory
restrictions.  Without the prior express
consent of the consumer, given directly to the debt collector, a debt collector
may not discuss, confirm, deny or reveal the existence of a debt to any other
person other than the consumer, their attorney, a consumer reporting agency if
otherwise permitted by law, the creditor, the attorney of the creditor, or the
attorney of the debt collector. Due to the above referenced
guidelines, no further information can be given to Revdex.com at this time without
prior written permission given to Tri-State Adjustments, Inc. by the
consumer.  As indicated, however, we have
been in contact with the complainant.

Review: I was contacted by TRI-STATE ADJUSTMENTS stating that I owed monies to [redacted]. I promptly replied stating that [redacted] has never provided any products or services to me. They reported bogus collections to credit reporting agencies.Desired Settlement: remove promptly or I will sue you.

Business

Response:

Tri-State Adjustments, Inc. takes all disputes and complaints made regarding the company and its employees seriously. It is Tri-State Adjustments policy to thoroughly review and consider all disputes and complaints and respond directly to each complainant in a timely manner. However, we are unable to respond to Revdex.com regarding this complaint, as we are subject to / restricted by the laws which govern the third-party collection of debt set forth by the Fair Debt Collections Practices Act (FDCPA), along with other Regulatory restrictions: Without the prior express consent of the consumer, given directly to the debt collector, a debt collector may not discuss, confirm, deny or reveal the existence of a debt to any other person other than the consumer, their attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector. Due to the above referenced guidelines, no further information can be given to Revdex.com at this time without prior written permission given to Tri-State Adjustments, Inc. by the consumer.

Review: I was prescribed O2, oxygen gas in the July of 2012. My insurance paid for all supplies up until a year later, July 2013 because the prescriiption expired and my doctor did not feel the need to renew the prescription. The account was cancelled in July of 2013. The company refused to pick up the equipment, but no longer charged my insurance company. They wanted a new prescription from my doctor so that they could continue billing for the equipment. The Company is [redacted]. Then I received a bill on 11/30/2013 for $196.43, The says it is for services on 5/15.2013 and 8/16/2012. I was the only bill I recived over a year on one date and nearly a year on the other date. No explanantion was given to me by [redacted]. I called my insurance company and they told me they last billed in July of 2013 when my account was cancelled. I recently received a collections notice from TRI-STATE ADJUSTMENTS Collection company. I asked for an itemized bill. The bill provided has no explanation of the charges. My doctor has sent a prescription stating the account was closed and a prescription stating I no longer require oxygen at home. The equipment is still at my home as of this date and they continue to pick it up.Desired Settlement: I want them to pick up their equipment that has been sitting here for a year without any use, an oxygen machine and two portable oxygen tanks. I also want a complete explanation of the charges added to my account after it was cancelled and sent to me a year after it was supposedly billed. I want this charges dismissed. I also want to file a complaint with the Revdex.com for fadrulant business practices by [redacted], Pasadena, CA.

Business

Response:

Mr. [redacted],

Re: Revdex.com complaint submitted 7/8/2014,

Complaint ID: [redacted].

Thank you for notifying us regarding the above referenced

complaint, Tri-State Adjustments, Inc. takes all disputes and complaints made

towards the company and its employees seriously. It is Tri-State Adjustments policy to

thoroughly review and consider all disputes and complaints and respond in a

timely manner as needed.

However, Per the laws governing the third-party collections

of debt set forth by the Fair Debt Collections Practices Act (FDCPA): Without prior consent of the consumer given

directly to the debt collector, a debt collector may not reveal the existence

of a debt to any other person other than the consumer, their attorney, a

consumer reporting agency if otherwise permitted by law, the creditor, the

attorney of the creditor, or the attorney of the debt collector.

Due to the above referenced guideline, no further information

can be given at this time without prior permission given to Tri-State

Adjustments by the consumer.

Regards,

Tri-State Adjustments, Inc.

Business

Response:

Re: Revdex.com complaint re-submitted 7/21/2014,

Complaint ID: [redacted].

Due to the highly-disputed

nature of Mr. [redacted]’s account along with the limited options for communicating

with Mr. [redacted] due to his request to cease and desist with our office we

believe the original creditor is best fit to help Mr. [redacted] resolve his

dispute and have closed his account with our office and returned it to the

original creditor.

Since the account was still

within its validation period, it was not reported by Tri-State Adjustments to

any credit reporting agencies. Though

the account has been closed and is no longer listed with our office, Mr.

[redacted] is still welcome to contact our office should he have any questions regarding

this matter at ###-###-#### and we will be happy to assist.

Regards,

Tri-State Adjustments, Inc.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Review: On December 15, 2015, Tri-State Adjustment submitted negative information to credit bureaus Experian and Equifax relating to bills that [redacted] sent me in error for respiratory medical equipment from August 2013 forward.

In March 2013, my daughter was born with a heart murmur that required supplemental oxygen at home. This was leased through [redacted]. In July 2013, her cardiologist advised that her murmur had corrected itself to the point where she no longer required supplemental oxygent. I then called [redacted] to pick up the equipment, which was done on July 18, 2013. However, [redacted] mistakenly left one piece of equipment behind. I called them again, and they picked that up on the following day. On both dates, I received a receipt indicating the equipment had been returned.

As of July 19, 2013, I had no further obligation to [redacted]. All equipment had been returned and the lease was on a month-to-month basis. The account was also paid in full. Nonetheless, [redacted] continued to send me bills for August 2013 forward, attempting to charge me for equipment that had been returned. I repeatedly called [redacted] and sent them the receipts beginning in September 2013 and continuing through June 2015. Each time I called, the customer service representative at [redacted] assured me that they would fix the billing error. However, after a 3-6 month lapse, I would then begin receiving bills from [redacted] again. In March 2013, I mailed and faxed my latest complaint letter to [redacted]'s business office (not just the billing address) and promptly received a call. Once again, I was told this was their mistake and it would be fixed. I did not receive any bills again until June 2015. When I received that bill in June, I sent the letter to the general counsel's office at the parent company, Landauer Metropolitan. I received no response and assumed that [redacted] had finally corrected its business records.

Instead, it appears [redacted] referred this a collection agency, Tri-State. I can only assume that Tri-State does not perform any due diligence or otherwise comply with the FDCPA, because this bill is disputed and there is no basis for [redacted] or Tri-State to attempt to collect for equipment after it was returned. To my knowledge, no one from Tri-State has attempted to contact me to verify that this is a valid debt. If they had, I would have provided them with the receipts from July 2013 as well as check records showing all prior payments to [redacted] up to that date.

Note: I have received a few calls from an unidentified toll-free number (877-616-8682) on my cell phone asking me to call "for an important message." These voicemails do not refer to Tri-State and I assumed they were a scam. If this is Tri-State's method of contact, it is HIGHLY unprofessional.Desired Settlement: I would like to Tri-State to contact Experian, Equifax, and any other credit bureau or entity with whom they filed information relating to this supposedly "unpaid" debt "owed" to [redacted] and have this negative information corrected and removed. I also would like for Tri-State to cease and desist any further collection efforts for this bogus debt.

Business

Response:

Tri-State Adjustments, Inc. takes

all disputes and complaints made regarding the company and its employees

seriously. It is Tri-State Adjustments

policy to thoroughly review and consider all disputes and complaints and

respond directly to each complainant in a

timely manner. However, we are unable to respond

to Revdex.com regarding this complaint, as we are subject to / restricted by the laws

which govern the third-party collection of debt set forth by the Fair Debt

Collections Practices Act (FDCPA), along with other Regulatory

restrictions. Without the prior express

consent of the consumer, given directly to the debt collector, a debt collector

may not discuss, confirm, deny or reveal the existence of a debt to any other

person other than the consumer, their attorney, a consumer reporting agency if

otherwise permitted by law, the creditor, the attorney of the creditor, or the

attorney of the debt collector. Due to the above referenced

guidelines, no further information can be given to Revdex.com at this time without

prior written permission given to Tri-State Adjustments, Inc. by the

consumer. As indicated, however, we have

been in contact with the complainant.

Consumer

Response:

On Fri, Jan 8, 2016 at 5:12 AM, [redacted] wrote: Dear Brad: Since my last email to the Revdex.com, I have heard from Tristate and I am satisfied with the company's response. Thank you for your assistance! Regards, [redacted] Sent from my iPhone Begin forwarded message:On Fri, Jan 8, 2016 at 5:12 AM, [redacted] <[email protected]> wrote:Dear Brad:

I've no beef with collection agencies but I do have a concern with Tri-State Adjustments. Bit of the story first. My wife owed 81 dollars to Gulf Medical Services for 15 dollar per month rental fees on a breathing machine that she had thought my medical insurance had covered. Tri-State Adjustments obviously collects for Gulf Medical Services in NW Florida. My complaint is, that each month that the 15 dollars didn't get paid Tri-State put different entries onto her credit report. In a slick move, the account number for every entry was different. So she has seven negative entries for the same account from the same company (Gulf Medical Services). Clearly against the FCRA but they don't care. Perhaps a loop hole I don't know about?

Review: An agent of the company called regarding an outstanding bill from Medstar Medical supply. When I advised the agent that the bill was paid more than a month prior to this particular conversation, he asked for the amount paid and a check number. I advised him that I didn't recall the exact dollar amount but it was approxim $38 and I didn't remember if it was paid by check or debit/credit card but I did pay in full. He refused to accept this as an answer and obviously refused to confirm payment to Medstar as evidenced by a collection item now on my credit report. My credit history is now negatively iimpacted due to their incompetence and lazinessDesired Settlement: Confirm payment and remove the collection item completely from my credit report

Business

Response:

Tri-State Adjustments, Inc. takes all disputes and complaints made regarding the company andits employees seriously. It is Tri-State Adjustments policy to thoroughly review and consider alldisputes and complaints and respond directly to each complaint in a timely manner.However, we are unable to respond to Revdex.com regarding this complaint, as we are subject to /restricted by the laws which govern the third- party collection of debt set forth by the Fair DebtCollection Practices Act (FDCPA). Without prior consent of the consumer, given directly to thedebt Collector, a debt collector may not discuss, confirm or reveal the existence of a debt ot anyother person, other than the creditor, the attorney of the creditor, or the attorney of the debtcollector.Due to the above referenced guideline, no further information can be given at this time withoutprior written permission given to Tri-State Adjustments by the consumer.

Consumer

Response:

On Mon, Aug 3, 2015 at 8:15 AM, [redacted] wrote:Hello and thanks fir your continued help.

Review: Tri-state adjustments ,inc. Is trying to recollect on a bill that was already paid last year with a loan I took out with my bank to pay off all bills in collection through tri state adjustments inc. I have a letter from them stating that all collections were paid in full. to them. then on Saturday I got a bill from them saying that I owed them $107.25. from

client - mayo clinic health system- fran 7130214D. they are trying to recollect on this debt which was already paid.Desired Settlement: They were paid off over a year ago. I want this settled once and for all. They are threatening to put this into collection again. I also want to be assured this will not happen again. and that this doesn't go into collection again since it was already paid off.

Business

Response:

To Whom It Concerns,Tri-StateAdjustmentsTri-State Adjustments, Inc. takes all disputes and complaints made regarding the company and itsemployees seriously. It is Tri-State Adjustments policy to thoroughly review and consider all disputesand complaints and respond directly to each complainant in a timely manner. After reviewing our file,it appears that this complaint was originally sent directly to a subfolder, and was not immediatelyreceived by our compliance director. Upon further review, we are researching the situation, and asalways we will respond directly to the complainant. We look to have this situation resolved by the endof this week.However, we are unable to respond to Revdex.com regarding this complaint, as we are subject to 1 restricted bythe laws which govern the third-party collection of debt set forth by the Fair Debt Collections PracticesAct (FDCPA), along with other Regulatory restrictions. Without the prior express consent of theconsumer, given directly to the debt collector, a debt collector may not discuss, confirm, deny or revealthe existence of a debt to any other person other than the consumer, their attorney, a consumer reportingagency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of thedebt collector.Due to the above referenced guidelines, no further information can be given to Revdex.com at this timewithout prior written permission given to Tri-State Adjustments, Inc. by the consumer. As indicated,however, we will reach out to the complainant no later than April 8, 2016.Regards,[redacted]

I have paid a past due account through TSA. I paid the account in full. The following week, I receive a notice from one go the credit bureaus stating that I have a derogatory payment history with TSA with monies still owed!!! Very bad book keeping.