TRS Recovery Services

Dear Ms.,TRS
Recovery Services, Inc. (TRS) received your Revdex.com Complaint regarding the
above-referenced item assigned to us for collection. We understand your
frustration and apologize for any difficulty you have encountered in resolving
this matter. For background, when a consumer sets their form of payment with
Amazon one option is from a designated checking account.[1] In those instances, transactions are electronically processed like a check even
though no physical check is actually involved. When the checking account is
selected as a form of payment it is applied to the transaction, which can
directly be with Amazon or with one of its associated vendors. When
a check payment for an Amazon item returns unpaid, Amazon will assign the item
to TRS for collection. That is how we received the above. As part of our
investigation into your complaint, we contacted Amazon to validate this item
but we were unable to do so. Therefore, we have closed this item in all of TRS’
systems and returned it to Amazon. TRS has also provided this information to
its affiliate TeleCheck Services, Inc. (TeleCheck), a specialty reporting
agency, which has also updated its system with this information. As a result of
our closing this item we will also cease any further contact regarding this
matter at this time.If
I can answer any further questions or concerns, please call me directly at
(678) 255-3427; you may also reach our Consumer Call Center at (800) 366-1048
Monday-Friday 8:00 a.m. to 5:00 p.m. ET. Thank you for assisting TRS in
maintaining the accuracy of its records.PLEASE
NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE
OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS MUST BE INCLUDED.Sincerely,Senior
Processing SpecialistTRS Recovery Services, Inc.[1] The above-referenced item was also tied to a California driver’s license ending
in ***4571 and an Exchange Bank account ending in ***8542.

Dear Mr.,

TRS Recovery Services, Inc. (TRS) received your Revdex.com complaint. We understand your frustration and have been trying toreach you. I called on April 30, and May 4, 2020 to discuss this complaint and left a voicemail on each occasion; if you wish todiscuss your complaint directly I invite you to call me directly at (678) 255-3427.

We have researched your complaint as best as we could but based on the identifying information you provided to us, we cannotlocate a debt or determine what information you may be disputing. We need additional identifying information from you toallow us to search our records more thoroughly. Any or all of the following information will assist in further investigating yourcomplaint:

o Any reference number included on a TRS letter;

o The state driver’s license or other identifying number used to write the check or process the transaction; or

o The bank’s routing and account number for all records at issue.

Please also feel free to include any other documentation you believe would assist TRS in investigating your dispute. Be assuredthat the confidentiality of the information you provide is legally protected from unauthorized third-party disclosure. You mayfax this information to (402) 934-3721. We also ask that you provide a phone number where you may be reached duringbusiness hours if we have questions. Again, I invite you to contact me as noted above with any questions you have or to discussany other information regarding this matter at the number listed above.

PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBERABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.

Sincerely,

Sr. Processing Specialist Team LeadTRS Recovery Services

Dear Mr.,TRS Recovery Services,
Inc. (TRS) has received your Revdex.com rebuttal regarding the above-referenced item
assigned to us for collection. We understand your frustration and apologize you
have had trouble reaching us previously; we do want to assist you in resolving
this issue. If
I can answer any other questions about TRS or if you would like to discuss this
matter specifically please feel free to call me directly at (678) 255-3427. As
part of our investigation we reached out to this merchant for further
information. We learned that funds were indeed deposited on the gift card
account on April 16 but a stop payment[1] was later issued on the check. As a result there is an
outstanding debt of $100.00 for this item. Additionally, AAAPrepaidcards.com provided the enclosed load
management for this gift card as validation for this item which confirms
$100.00 was added successfully on April 16, 2020. Please review the enclosed validation carefully. If you have
any further questions or concerns other than those related to this debt item,
we suggest you contact the merchant by email at [email protected] or you
can call the merchant’s gift card services at 1-866-674-0113.At this time, the present
balance of $100.00 remains due and owing. If
you would like to make a payment for this item, you can call TRS’ Inbound
Payment Department at (800) 366-1048 or you can mail a cashier’s check or money
order to the following address: TRS
Recovery Services, Inc.PO BOX 9109Coral Springs, FL 33075Please include the reference number on the payment to
ensure posting accuracy. TRS will
assume you agree with these findings unless you contact us to provide
additional information for our review. If
I can answer any other questions about TRS or this matter specifically please
feel free to call me directly as noted above or you can also contact our
Consumer Call Center at (800) 366-1048 Monday-Friday 8:00 a.m. to 5:00 p.m. ET.
If we do not hear from you we will assume you agree with the information in
this letter including the enclosed validation.PLEASE NOTE ALL RETURN
CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A
COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.Sincerely,Sr. Processing Specialist
Team LeadTRS Recovery Services[1] TRS’ records reflect this transaction involved check number 1001 written on April
13, 2020, for $100.00 to AAAPrepaidcards.Com. The check was written on a
Guardian Savings Bank checking account number ending in ***1668 and was
assigned to TRS for collection on April 17, 2020.

Dear Mr.,TRS Recovery Services, Inc.
(TRS) has received your Revdex.com complaint regarding the above-referenced item. We
understand your frustration and apologize for any difficulty you have
encountered in resolving this matter. For background, when a consumer sets
their account with Amazon it can be tied to a checking account as a form of
payment. Please note when a debit card is selected for payment, the funds are
then debited from the account associated with that debit card. Even though an
actual check is not used, the payment made is in the form of an electronic
check,which
is why the collection notice you received may note a check was used. If you
have questions specifically directed to Amazon regarding this item, please call
(866) 216-1072.As part of our investigation,
we contacted Amazon to validate this item; Amazon did not provide us validation.
Therefore, we have closed this item in all of TRS’ systems and have returned it
to the original creditor. TRS has also provided this information to its
affiliate TeleCheck Services, Inc. (TeleCheck), a specialty reporting agency,
which has also updated its system with this information. As a result of our
closing this item we will also cease any further contact regarding this matter
at this time.If I can answer any further
questions or concerns, please call me directly at (678) 255-3427; you may also
reach our Consumer Call Center at (800) 366-1048 Monday-Friday 8:00 a.m. to
5:00 p.m. ET. Thank you for assisting TRS in maintaining the accuracy of its
records.Sincerely,Senior
Processing SpecialistTRS Recovery Services, Inc

Dear Ms.,TRS Recovery Services, Inc.
(TRS) received your Revdex.com complaint regarding the above-referenced item assigned
to us by Amazon for collection which you believe has been resolved with Amazon. We do apologize for any inconvenience and
frustration you have experienced in our attempt to communicate with you
regarding this item. For background, when a consumer sets their account with
Amazon it can be tied to a checking account for payment; in this case to an
account ending in ***1545 and linked to a Florida driver’s license ending in
***7971. When the checking account is selected, it is used for payment and
electronic transactions process just like a check. These purchases can be
directly with Amazon or with one of its associated vendors.[1] When the above-referenced
item was returned from the bank, Amazon assigned this item to TRS for
collection. As part of our investigation,
we requested and received the enclosed shipping and confirmation information
from Amazon as validation of this item. As you will note the order includes the
same billing and shipping address as above. Please review the validation
carefully.In addition, we inquired
specifically as to whether this item was resolved directly with Amazon, and it
did not agree with your statement it had. At this time, the present balance of
$62.10 remains due and owing. If you have any further Amazon-related questions
regarding this purchase and whether or not is has been resolved with Amazon
please call 866-216-1072.However, if you believe that
this transaction has cleared your account, please provide a running bank
statement for three days before the transaction processed and three days after
the transaction returned from the bank, i.e. from January 5 through January 16,
2020, to allow us to confirm this has fully resolved. If the item cleared at a
later date, please make sure the statement reflects three days after the date it
cleared your bank.Be assured that the
information you provide is legally protected from unauthorized disclosure. You
may fax this information to (402) 934-3721. We also ask that you provide a
phone number where you may be reached during business hours if we have
questions. If you have any questions, please feel free to contact me directly
at (678) 255-3427 or our Consumer Call
Center at (800) 366-1048 Monday-Friday 8:00 a.m. to 5:00 p.m. ET. If you would like to make a
payment, you can call TRS’ Inbound Payment Department at (800) 366-1048 or you
can mail a cashier’s check or money order to the following address: TRS
Recovery Services, Inc.PO BOX 9109Coral Springs, FL 33075Please include the reference number on the payment to
ensure posting accuracy. TRS will assume you agree with these findings unless
you contact us to provide additional information for our review. Finally, we have received
your request that we remove your name and address from our mailing list and we
will cease sending mail notifications of this active item. Please note TRS
reports active items to its affiliate TeleCheck Services, Inc. (TeleCheck), a
specialty reporting agency. Accordingly, this active item may affect your check
writing abilities at merchants utilizing TeleCheck’s check guaranty, warranty,
and account verification services.Again, I invite you to call
me as noted above to further discuss this matter. If we do not hear from you we
will assume you agree with the validation and information we have received from
Amazon.PLEASE
NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE
OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.Sincerely,Sr.
Processing Specialist Team LeadTRS Recovery Services, Inc.[1] Here the transactions were with Amazon and a merchant called Kate’s Health
Store.

Dear Ms.,TRS Recovery Services, Inc. (TRS) has received your Revdex.com and CFPB
complaints regarding the above-referenced item which Amazon assigned to us for
collection and for which you claim Amazon has already refunded you. For
background this item involves a January 10, 2020 transaction for $53.28 on
the Amazon website which returned unpaid by the bank because of a stop payment
and assigned to TRS on February 18, 2020. We understand your frustration and apologize
for any difficulty you have encountered in resolving this matter.For background, when a consumer sets their account with Amazon it can be
tied to a checking account[1] as
a form of payment. Transactions are electronically processed like a check even
though no check is involved. When the checking account is selected as a form of
payment it is applied to the transaction, which can directly be with Amazon or
with one of its associated vendors. As
part of our investigation we reached out to Amazon and it has directed us to close
this item. Accordingly, you have no responsibility for this debt. We have also
provided this information to TRS’ affiliate TeleCheck Services, Inc.
(TeleCheck), a consumer reporting agency, for it to update the status of the
item in its system. TRS does not report to any of the 3 major Credit Reporting
Agencies – specifically Equifax, Experian, or TransUnion. Therefore, this
account will not affect your credit score with those agencies.Finally, we are unable to address your request for compensation
resulting from this complaint although we certainly apologize for any
difficulty or frustration resulting from our attempt to collect on the
above-referenced item. If you have any other questions, please call me directly at (678)
255-3427. Thank you for assisting TRS in maintaining the accuracy of its
records.PLEASE
NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE
OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS MUST BE INCLUDED.Sincerely,Sr.
Processing Specialist Team LeadTRS Recovery Services, Inc. [1]Our records reflect this item
originally returned from a WoodForest National Bank checking account ending
in***8300 and an Indiana Driver’s License ending in ***7197.

Dear Ms.,TRS Recovery Services, Inc. (TRS) has received your Revdex.com rebuttal complaint
regarding the above-referenced item that Amazon assigned to us for collection.[1] As
we let you know in our last letter, TRS closed this item out in our system when
we reached out to Amazon after receiving your complaint and Amazon instructed
us to close it. TRS also confirmed to you that it did not report this item to
Experian, Equifax, or TransUnion. Finally TRS let you know that it notified its
affiliate TeleCheck Services, Inc. (TeleCheck), a specialty consumer reporting
agency, to update the status of the item in its system.While
we can understand your frustration, your complaint has not identified a single
thing TRS has done wrong. TRS was assigned an item to collect by Amazon, you
disputed the item, TRS sought validation for the item and when Amazon responded
with an instruction to close it, TRS did. As such, TRS see no basis for your
request for compensation. Finally,
we would repeat that consumers set their payment options with Amazon, not TRS.
Indeed, TRS does not have visibility into your account settings with Amazon. If
you have any questions, we recommend that you review your account settings and reach
out to Amazon directly at 866-216-1072 or through any of their customer service
contacts. If you have any other questions, please call me directly at (678)
255-3427. Thank you for assisting TRS in maintaining the accuracy of its
records.PLEASE
NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE
OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS MUST BE INCLUDED.Sincerely,Sr.
Processing Specialist Team LeadTRS Recovery Services, Inc. [1]Our understanding from your
previous complaint is that Amazon has already refunded you for this item.

Dear Ms.,I work with Ms. as in-house counsel for TRS Recovery Services. She
asked me to help out with a response to your letter. First, I would like to
repeat what she has previously conveyed to you – that TRS sincerely apologizes
for any frustration you may have experienced as a result of your attempts to
resolve the issues you encountered. But
while I understand your frustration, I do not share your conclusion that TRS
did anything wrong here let alone anything warranting some form of compensation. In this case, TRS
was assigned the above item to collect by Amazon. After receiving the
placement, TRS sent you an initial letter which you then disputed. TRS,
consistent with its obligations under the FDCPA, investigated your dispute by
reaching out to Amazon. When TRS reached out, Amazon responded to our
investigation with an instruction to close the item. TRS then closed the item
and notified you of its actions. It
seems to me that you may be upset that Amazon placed this item but TRS is
entitled to rely on placement by creditors like Amazon.[1] Moreover, TRS promptly resolved your concern as soon as we were notified of it
and investigated your complaint. In other words, TRS did what it was supposed
to do.TRS has also already confirmed to you this item was not reported to Experian, Equifax, or TransUnion. TRS does
not report to those entities. We also advised you TRS notified its affiliate
TeleCheck Services, Inc. (TeleCheck), a specialty consumer reporting agency, to
update the status of the item in its system as well. I don’t know what else you
want from us on this point.I
would repeat that TRS is always prepared to address any legitimate issues a
consumer may in good faith have but I am not sure I see what else you would
have us do in this case that is reasonable under the circumstances. If you would like to discuss this further or
have anything else for us to consider, you may call me directly at (404)
642-0248. Sincerely,Associate Counsel, TRS Recovery Services, Inc.[1] If you have any questions or
comments concerning Amazon, we recommend that you reach out to Amazon directly
at 866-216-1072 or through any of their customer service contacts.

Dear Ms.,TRS Recovery Services, Inc. (TRS) has received
your Revdex.com complaint requesting a validation of the above-referenced item
assigned by Amazon to TRS for collection. For background, when a consumer sets
their account with Amazon[1] it can be tied to a checking account as a form of payment. Transactions are
electronically processed like a check even though no check is involved. When
the checking account is selected as a form of payment it is applied to the
transaction, which can directly be with Amazon or with one of its associated
vendors. Here,
the purchase was made directly with Amazon.com Services Inc.As
you will note, the validation reflects that on March 23, 2020, a purchase was
made on the Amazon website for an item sold by Amazon.com. The item was then
billed to the address above but delivered to a different address. This item was
submitted by Amazon for payment of $729.23; the payment returned unpaid by the
bank because it was processed on a closed bank account[2]. It was then assigned to TRS for collection on
March 30, 2020. A statutory return check service fee of $25.00, was applied to
this debt, making the total amount due $754.23. Please review the validation
carefully.If
after reviewing this information you do not believe this is your transaction or
debt, we ask that you notify us, providing what information you have which
substantiates your claim of forgery, counterfeiting or identity theft.
Documentation that best substantiates your claim may include: a TRS Forgery/Identity Theft Declaration (form enclosed);[3]a copy of a filed police report;a completed FTC Identity Theft Report Affidavit available at www.ftc.gov; ora completed bank affidavit or declaration.Be
assured that information you provide is legally protected from unauthorized
disclosure. You may fax this information to (402) 934-3721. We also ask that
you provide a phone number where you may be reached during business hours if we
have questions. If you have any questions or would like to discuss this matter
directly with me, please call me as noted above; you can also reach our Forgery
Department at (800) 280-7196 or our Consumer Call Center at (800) 366-1048
Monday-Friday 8:00 a.m. to 5:00 p.m. ET.However,
if after review of the validation it is determined that these debt is valid and
you would like to make a payment, you may call TRS’ Inbound Payment Department
at (800) 366-1048 or you can mail a cashier’s check or money order to the
following address:TRS
Recovery Services, Inc.PO
BOX 9109Coral
Springs, FL 33075Please include the
reference number on the payment to ensure posting accuracy. TRS will assume you
agree with these findings unless you contacts us to provide additional
information for our review.Please note that TRS does not
report debt items to the three major credit bureaus, specifically Equifax,
TransUnion, and Experian; therefore this item should not have any effect on
your credit score with those agencies. TRS does, however, report active debt
items to its affiliate TeleCheck Services, Inc., a consumer reporting agency,
until resolved. We also note your request for TRS to cease contacting you
regarding this item; while we will note our records accordingly this debt
remains open and active in our system. As a result, this may affect your check
writing ability with those merchants and banks utilizing TeleCheck’s check
acceptance or account screening services.Again, I invite you to
contact me as noted above. If we do not receive a response we will assume you
no longer dispute this item or the enclosed validation.PLEASE
NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE
OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.Sincerely,Sr.
Processing Specialist Team LeadTRS Recovery Services [1]If you have any further
questions related to the validation Amazon provided us and not related to the
above-referenced item, please call Amazon at 866-216-1072.[2] Our records reflect this item originally returned from a WoodForest National
Bank checking account ending in***2624 and an Texas Driver’s License ending
in ***3963.[3] Confidential information that you may be uncomfortable providing is not
required. We do ask that name, address and all debts being disputed be listed
along with questions on declaration page answered and form signed and dated.

Dear Ms.,TRS
Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding the
above-referenced transaction you claim was not your transaction. Please note
TRS carries a “B” rating with the Revdex.com; you can learn more about TRS and its
relationship with the Revdex.com at the following link: https://www.Revdex.com.org/us/ga/marietta/profile/collections-agencies/trs-recovery-services-inc-0443-17000685/complaints. While we
certainly understand and apologize for any frustration in our attempt to
collect the above-referenced items, TRS does not engage in scamcommunciations;
rather, our letter to you was the result of an item Amazon assigned to us for
collection after it notified us the payment returned from the bank.For
background, when a consumer sets their account with Amazon it can be tied to a
checking account for payment; in this case to a Capital One bank account ending
in xxx3671. When the checking account is selected, it is used for payment.
Purchases from Amazon can be directly with Amazon or with one of its associated
vendors. Here, the purchases were made with Amazon vendor Blazing Prices, as
indicated on the enclosed shipping confirmation we received from Amazon as
validation for the above-referenced item. As
you will note, the validation reflects the same sender and recipient even
though the addresses are different. This item inviolved a February 5, 2020
purchase for $61.80 which returned unpaid by the bank[1] because of insufficient funds on the account; as a result Amazon assigned this
item to TRS for collection on February 7, 2020. A statutory return check
service fee of $25.00 was applied to this debt, making the total amount due $86.80.
If you have any further Amazon-related questions, please call 866-216-1072.
Please review the validation carefully.If
after reviewing this information you do not believe this is your transaction or
debt, we ask that you notify us, providing what information you have which
substantiates your claim of forgery, counterfeiting, or identity theft.
Documentation that best substantiates your claim may include: a TRS Forgery/Identity Theft Declaration (form enclosed);[2]a copy of a filed police report;a completed FTC Identity Theft Report Affidavit available at www.ftc.gov; ora completed bank affidavit or declaration.Be
assured that information you provide is legally protected from unauthorized
disclosure. You may fax this information to (402) 934-3721. We also ask that
you provide a phone number where you may be reached during business hours if we
have questions. If you have any questions or would like to discuss this matter
directly with me, please call (678) 255-3427; you can also reach our Forgery
Department at (800) 280-7196 or our Consumer Call Center at (800) 366-1048
Monday-Friday 8:00 a.m. to 5:00 p.m. ET.However,
if after review you determines that this debt is valid, and she would like to
make a payment, you may call TRS’ Inbound Payment Department at (800) 366-1048 or
she can mail a cashier’s check or money order to the following address:TRS Recovery Services, Inc.PO BOX 9109Coral Springs, FL 33075Please include the
reference number on the payment to ensure posting accuracy. TRS will assume you
agrees with these findings unless you provide additional information for our
review. Finally, please note that TRS
does not report debt items to the three major credit bureaus, specifically
Equifax, TransUnion, and Experian; therefore this item should not have any
effect on your credit score with those agencies. TRS does, however, report
active debt items to its affiliate TeleCheck Services, Inc., a consumer
reporting agency, until resolved. While we note your request for TRS to cease
contacting you regarding this item this item will remain open in TRS’ system
and reported to TeleCheck. As a result, this may affect your check writing
ability with those merchants and banks utilizing TeleCheck’s check acceptance
or account screening services.Again, I invite you to
contact me as noted above. If we do not receive a response we will assume you
no longer dispute this item or the enclosed validation.PLEASE
NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE
OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.Sincerely,Sr.
Processing Specialist Team LeadTRS Recovery Services [1] TRS’ records reflect this transaction and item were tied to a Capital One
checking account ending in ***3671 and a Connecticut driver’s license ending in
***9656.[2] Confidential information that you may be uncomfortable providing is not
required. We do ask that a signed form include your name, address, and all
debts you dispute. Please also answer all questions on the declaration page and
sign the form.

TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding the above-referenced item *** assigned

to us for collection. While we understand and apologize for any confusion or frustration this issue may have created, pleaseunderstand that TRS is legitimate company that is registered entity with the Revdex.com with a “B” rating. You can learn more aboutTRS and its relationship with the Revdex.com at the following website: ***. TRS does not engage in “scam” collection efforts.

After investigating the above-referenced item in connection with your complaint, we have returned this item back to***and coded it as “return to merchant” in our database. Accordingly, this item has been returned to *** and we have closed itin all of TRS’ systems. We have also reported this information to our affiliate *** Services, Inc. (***), aconsumer reporting agency, for it to update its own system. If you would like additional information from *** pleasecall ***.

Finally, please note TRS does not report debt items to any of the major credit reporting agencies, specifically***

***, so this item should not have any effect on your score with those agencies. TRS only reports debtitems to ***, which as discussed above has been closed.

If you have any additional questions, please feel free to contact me directly at (***) or contact TRS’ Consumer Call

Center at *** Monday-Friday 8:00 a.m. to 5:00 p.m. ET.

Sincerely,***TRS Recovery Services, Inc.

Dear Ms.,TRS Recovery Services, Inc.
(TRS) has received your Revdex.com Complaint regarding the above-referenced item ***[1] assigned to us for
collection. We understand your
frustration and apologize for any difficulty you have encountered in resolving
this matter.For background, when a consumer sets their account with *** it can be
tied to a checking account for the payment. In those instances, transactions
are electronically processed like a check even though no physical check is
involved. The same would apply when a debit card is used. Here, the purchase for
$11.13 on March 6, 2020, was made with *** vendor *** as indicated on
the enclosed shipping confirmation we received from *** as validation of
this transaction. The transaction returned from the bank because of
insufficient funds on the selected checking account;[2] *** then assigned this item to TRS for collection on March 11, 2020. A
returned check fee of $25.00 was applied to the debt item, making the total
amount due $36.13. Please review the validation carefully. If after reviewing the validation you do not believe this is your
transaction or debt, we ask that you notify us, providing what information you
have which substantiates your claim of forgery, counterfeiting, or identity
theft. Documentation that best substantiates your claim may include: • a TRS Forgery/Identity Theft Declaration (form
enclosed);[3] • a copy of a filed police report;• a completed FTC Identity Theft Report Affidavit
available at www.ftc.gov; or• a completed bank affidavit or declaration.While we certainly understand
your concern with providing personal information, all information provided is
legally protected from unauthorized disclosure and we requested it solely to
authenticate your identity. You may fax this information to ***. We
also ask that you provide a phone number where you may be reached during
business hours if we have questions. If you have any questions or would like to
discuss this matter directly with me, please call *** Monday-Friday
8:00 a.m. to 5:00 p.m. CST; please call during office hours. However, if after review you
determine that this debt is valid and you would like to make a payment, please
call TRS’ Inbound Payment Department at *** or you can mail a
cashier’s check or money order to the following address: TRS Recovery Services, Inc.PO BOX 9109Coral Springs, FL 33075Please include the reference number on the payment to
ensure posting accuracy. TRS will
assume you agree with these findings unless you contact us to provide
additional information for our review. Please note that TRS does not
report debt items to the three major credit bureaus, specifically ***; therefore this item should not have any effect on
your credit score with those agencies. TRS does, however, report active debt
items to its affiliate *** Services, Inc., a consumer reporting agency,
until resolved. We also note your request for TRS to cease contacting you
regarding this item; while we will note our records accordingly this debt
remains open and active in our system. As a result, this may affect your check
writing ability with those merchants and banks utilizing *** check
acceptance or account screening services.Again, I invite you to
contact me as noted above. If we do not receive a response we will assume you
no longer dispute this item or the enclosed validation.PLEASE
NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE
OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS MUST BE INCLUDED.Sincerely,***[1] If you have questions specifically targeted for *** please call *** for further assistance.[2] Our records reflect this item originally returned from a *** Bank
account ending in*** and a *** Driver’s License ending in ***.[3] Confidential information that you may be uncomfortable providing is not
required. We do ask that a signed form include your name, address, and all
debts you dispute. Please also answer all questions on the declaration page and
sign the form.

Please see attached that includes:

TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding the above-referenced item assigned to us forcollection by Amazon which you claim was the result of forgery, fraud, or identity theft. We understand your frustration andapologize for any difficulty you have encountered in resolving this matter.As part of our investigation, we contacted Amazon for validation of this item and were unsuccessful. Therefore, the status of thisitem has been coded as “return to merchant” in our database, the statutory service fee has been waived, and this item has beenclosed in all TRS systems.We have also reported this information to TRS’ affiliate, TeleCheck Services, Inc. (TeleCheck), a specialty reporting agency. Ifyou have any specific questions for TeleCheck please call (800) 366-1435.We believe this action has resolved your complaint but if you have any additional questions, please feel free to contact medirectly at (678) 255-3455 or our Consumer Call Center at (800) 366-1048 Monday-Friday 8:00 a.m. to 5:00 p.m. ET.

Sincerely,

***Senior Processing Specialist Team LeadTRS Recovery Services, Inc

Dear Ms.,TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding the above-referenced items. It seems from your complaint you reached out to us for assistance and our effort fell a bit short; we apologize for any difficulty you have had in resolving this matter. Please note though TRS carries a “B” rating with the Revdex.com; you can learn more about this relationship at: https://www.Revdex.com.org/us/ga/marietta/profile/collections-agencies/trs-recovery-services-inc***For background, when a consumer sets their account with Amazon it can be tied to a checking account for payment; in this case, however, it appears that the payments for four of the items were tied to a savings account rather than a checking account. As a result, when the payment was submitted under the savings account ending in *** the payments rejected. As you may know Amazon does not accept payments from a savings account, a corporate account, or a business account. If you have any further Amazon-related questions, please call 866-216-1072.As a result of the designation of your savings account, Amazon could not identify the account associated with these transactions and they were assigned by Amazon to TRS for collection. However, our system reflects you have resolved these four items by credit card payment on March 10, 2020. As a result, these items have been completely resolved as noted below.Trans. #Check#DateAmountOriginal CreditorCurrent CreditorRcvd by TRSTotal PaidTotal Due

As for the remaining two items (44-200704425585 and 44-*** ), our records also reflect these were resolved by credit card payments on March 12, 2020 for $7.80 and $35.57, respectively.As a courtesy and gesture of goodwill, we have waived the statutory check return fee of $25.00 for each item . Accordingly, these two items have also been completely resolved, marked “Paid in Full,” and closed in our system. This information has also been provided to TRS’ affiliate TeleCheck Services, Inc. (TeleCheck), a consumer reporting agency. Finally, we are unable to address your request for compensation resulting from this complaint although we certainly apologize for any difficulty or frustration resulting from our attempt to collect on the above-referenced item. If you have any other questions, please call me directly at (678) 255-3427. Thank you for assisting TRS in maintaining the accuracy of its records.PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS MUST BE INCLUDED. Sincerely,***Sr. Processing Specialist Team Lead

Please see attachments and enclosures

TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaint requesting more information about the above-referenced items assigned to us for collection when each returned unpaid. The items are check payments that were tendered to *** and were converted to electronic check payments at the points of sale. Our affiliate TeleCheck Services, Inc. (TeleCheck) warranted the items for***, took ownership of them, and assigned each to us for collection. Attached please find copies of the electronic check authorizations that *** provided as validations for the two debt items. First, please note that our records reflect that the first item, the check for $286.94, was paid in full by payment which posted on February 27, 2020. We thank you for this payment and have updated our record. Please see the full letter for further detail.The second item, the check for $358.25, however, remains open. Please see the full letter for further detail. Please review the enclosed validation for the second item carefully. If after your review you recognize this item and would like to make a payment, please call TRS’ Inbound Payment Department at *** you may also mail a cashier’s check or money order to the following address:TRS Recovery Services, Inc.Please include the reference number on the payment to ensure posting accuracy. If, on the other hand, after reviewing the validation you believe this transaction to have been the result of forgery, fraud, or identity theft, please provide any or all of the following information to allow us to further research this matter and update our records if applicable:(1) a TRS Forgery/Identity Theft Declaration (form enclosed); (2) a copy of a police report;(3) a completed FTC Identity Theft Report Affidavit available at www.ftc.gov;(4) a completed bank affidavit or declaration; or(5) a signed or notarized letter describing the specific checks you assert were forged or stolen.Please note the confidentiality of the information provided is legally protected from unauthorized third-party disclosure. Please also provide a phone number where you may be reached during business hours if we have questions. You may fax the above-mentioned information to ***. You can reach our Forgery Department at *** Monday-Friday 8:00 a.m. to 5:00 p.m. CST. If you prefer, you may reach me directly to further discuss this matter at ***.TRS will assume you agree with the validation for the $358.25 check associated with the Firstmark Credit Union account ending in ***unless you contact us to provide additional information for our review.I invite you to call me as noted above to discuss any particular questions you may have. If we do not hear from you we will assume you agree with our findings and the validations of the above-referenced items.PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.

Dear Mrs., TRS
Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding the above-referenced
item from Best Buy which you claim is not your debt. We certainly understand
your frustration and concern for providing personal information in our forgery
affidavit. Please note TRS is a registered entity with the Revdex.com and carries a
“B” rating.[1] It
is also a registered business entity in Texas (SOS File Number ***) so
our requests for information were solely for purposes of collecting and
investigating the above-referenced item. Nonetheless, we apologize for any
inconvenience you have experienced in our attempt to collect on the
above-referenced item. If you remain uncomfortable with providing personal
information in the forgery affidavit, we can review an affidavit which includes
a consumer’s name, their address, lists all disputed debts, that answers
all questions on the declaration page, and which is signed and dated. It is
enclosed again for your review.TRS
was assigned this item for collection after a January 16, 2020 transaction[2] at Best Buy returned from the bank because it was processed on a closed checking
account. As part of our investigation we contacted Best Buy which provided us a
copy of the electronic check authorization for the underlying transaction as
validation for the above-referenced item. This transaction was accepted for
warranty at the point of sale by TRS’ affiliate TeleCheck Services, Inc., a
check acceptance and warranty company which works with merchants like Best Buy
nationwide. Once the item returned from the bank on January 23, 2020, TeleCheck
warranted the item to Best Buy, took ownership of the item, and assigned it to
TRS for collection. Please review the validation carefully.If after reviewing the validation you do not
believe this is your transaction or debt, we ask that you notify us, providing
what information you have which substantiates your claim of forgery,
counterfeiting, or identity theft. In addition to the aforementioned TRS
Forgery/Identity Theft Declaration, TRS utilizes other documentation to review
claims of fraud/forgery/theft, like:a copy of a filed police report that identifies the routing and account number and the checks alleged to be fraudulent;a completed FTC Identity Theft Report Affidavit available at www.ftc.gov; ora completed bank affidavit or declaration.Be assured that information
you provide us is legally protected from unauthorized disclosure. You may fax
this information to (402) 934-3721. Please also include a phone number where
you may be reached during business hours if we have questions. If you have any
questions or would like to discuss this matter directly with me, please call (678) 255-3455; you can also reach our Forgery Department at (800)
280-7196 or our Consumer Call Center at (800) 366-1048 Monday-Friday 8:00 a.m.
to 5:00 p.m. ET.However, if after reviewing
the validation and this letter you determine this is your debt, please contact
TRS’ Payment Center at (800) 366-1048 or you can mail a cashier’s check or
money order to the following address: TRS
Recovery Services, Inc.PO
BOX 9109Coral
Springs, FL 33075Please include the reference number on the payment to
ensure posting accuracy. TRS will
assume you agree with these findings unless you provide us additional
information for our review.Again,
I invite you to call me with any questions you may have. If we do not hear back
from you we will assume you do not dispute the debt or validation we have
provided.PLEASE NOTE ALL RETURN CORRESPONDENCE MUST
EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR
CORRESPONDENCE RECEIVED FROM TRS.Sincerely,Sr. Processing Specialist Team LeadTRS Recovery Services [1] You can learn more about TRS and its relationship with the Revdex.com at the following
link: https://www.Revdex.com.org/us/ga/marietta/profile/collections-agencies/trs-recovery-services-inc-0443-17000685.[2]Specifically, this involved check
number *** for $288.31 written to Best Buy. Our records also reflect
transaction was processed on a *** Bank checking account ending in ***.

April 24, 2020***Dragons Lair Comics and Fantasy2438 West Anderson Lane Ste B-1Austin, TX 78757RE: Revdex.com Complaint # 14274329Original Creditor: Best BuyAssigned Creditor: TeleCheck Services Inc.Reference Number: 36-***Dear Mrs.,TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding the above-referenced item from Best Buywhich you claim is not your debt. We certainly understand your frustration and concern for providing personal information inour forgery affidavit. Please note TRS is a registered entity with the Revdex.com and carries a “B” rating.1 It is also a registeredbusiness entity in Texas (SOS File Number ***) so our requests for information were solely for purposes of collectingand investigating the above-referenced item. Nonetheless, we apologize for any inconvenience you have experienced in ourattempt to collect on the above-referenced item. If you remain uncomfortable with providing personal information in theforgery affidavit, we can review an affidavit which includes a consumer’s name, their address, lists all disputed debts, thatanswers all questions on the declaration page, and which is signed and dated. It is enclosed again for your review.TRS was assigned this item for collection after a January 16, 2020 transaction2 at Best Buy returned from the bank because itwas processed on a closed checking account. As part of our investigation we contacted Best Buy which provided us a copy ofthe electronic check authorization for the underlying transaction as validation for the above-referenced item. This transactionwas accepted for warranty at the point of sale by TRS’ affiliate TeleCheck Services, Inc., a check acceptance and warrantycompany which works with merchants like Best Buy nationwide. Once the item returned from the bank on January 23, 2020,TeleCheck warranted the item to Best Buy, took ownership of the item, and assigned it to TRS for collection. Please review thevalidation carefully.If after reviewing the validation you do not believe this is your transaction or debt, we ask that you notify us, providing whatinformation you have which substantiates your claim of forgery, counterfeiting, or identity theft. In addition to theaforementioned TRS Forgery/Identity Theft Declaration, TRS utilizes other documentation to review claims offraud/forgery/theft, like:(1) a TRS Forgery/Identity Theft Declaration (form enclosed) 3(2) a copy of a filed police report that identifies the routing and account number and the checks alleged to be fraudulent;1 You can learn more about TRS and its relationship with the Revdex.com at the following link:https://www.Revdex.com.org/us/ga/marietta/profile/collections-agencies/trs-recovery-services-inc-0443-17000685.2 Specifically, this involved check number *** for $288.31 written to Best Buy. Our records also reflect transaction wasprocessed on a *** Bank checking account ending in ***.3 Confidential information that you may be uncomfortable providing is not required. We do ask that name, address and alldebts being disputed be listed along with questions on declaration page answered and form signed and dated.IMPORTANT NOTICE:REFER TO TRACKING NUMBER***IN ALL FUTURE CORRESPONDENCEPage 3 of 9(3) a completed FTC Identity Theft Report Affidavit available at www.ftc.gov; or(4) a completed bank affidavit or declaration.Be assured that information you provide us is legally protected from unauthorized disclosure. You may fax this information to(402) 934-3721. Please also include a phone number where you may be reached during business hours if we have questions. Ifyou have any questions or would like to discuss this matter directly with me, please call (678) 255-3455; you can also reachour Forgery Department at (800) 280-7196 or our Consumer Call Center at (800) 366-1048 Monday-Friday 8:00 a.m. to 5:00p.m. ET.However, if after reviewing the validation and this letter you determine this is your debt, please contact TRS’ Payment Centerat (800) 366-1048 or you can mail a cashier’s check or money order to the following address:TRS Recovery Services, Inc.PO BOX 9109Coral Springs, FL 33075Please include the reference number on the payment to ensure posting accuracy. TRS will assume you agree with thesefindings unless you provide us additional information for our review.Again, I invite you to call me with any questions you may have. If we do not hear back from you we will assume you do notdispute the debt or validation we have provided.PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBERABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.Sincerely,T***Sr. Processing Specialist Team LeadTRS Recovery ServicesEnclosures

We
are in receipt of your complaint. Thank you for bringing
your concerns to our attention. We are currently reviewing your concerns
and have engaged the appropriate Team for resolution and will upload our
response shortly. Thank you

April 7, 2020

TRS Recovery Services, Inc. (TRS) has received your CFPB and Revdex.com complaints regarding the above-referenced item which you claim should not be associated with you. From your complaint it seems you have also reached out to us for assistance in resolving this matter and our efforts somehow fell short; we apologize for any inconvenience or confusion you have experienced in our attempt to recover the above referenced item.

After researching your complaints we have disassociated you from this debt item. Accordingly you bear no responsibility for it. We have also provided this information to our affiliate TeleCheck Services, Inc. (TeleCheck), a consumer reporting agency, and it has updated its records accordingly. If you would like additional information about any information in TeleCheck’s database please contact TeleCheck at (*** where you may also request a TeleCheck File Report.

If you have any additional questions, please feel free to contact me directly at ***; you may also reach our Consumer Call Center at *** Monday-Friday 8:00 a.m. to 5:00 p.m. ET. Thank you for assisting TRS in maintaining the accuracy of its records.

PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.

Sincerely,

TRS Recovery Services, Inc.

April 3, 2020

This is a communication from a debt collector.This is an attempt to collect a debt.Any information obtained will be used for that purpose.SEE ENCLOSED FOR OTHER IMPORTANT INFORMATION

Dear Ms.,

TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding the above-referenced item Amazon assigned to TRS for collection. For background, when a consumer sets their account with Amazon it can be tied to a checking account as a form of payment. Transactions are electronically processed like a check even though no check is involved. When the checking account is selected as a form of payment it is applied to the transaction, which can directly be with Amazon or with one of its associated vendors. Here, the purchase was made directly with Amazon as noted on the enclosed shipping and payment history as validation for the above-referenced item.

As you will note, the validation reflects a December 25, 2019 purchase billed and shipped to the address above. This item was submitted for payment of $5.34 which was paid by two different methods: $0.53 by a promotional certificate and $5.13 from a checking account ending in ***0285. The checking account payment returned unpaid because the account was closed. After the item returned it was assigned by Amazon to TRS for collection on January 2, 2020 and a statutory return check service fee of $25.00 was applied to this debt, making the total amount due $30.13. The validation also shows a different transaction date than the item provided with your complaint and shows that the product -- Fluker’s All Natural Premium Sand Substrate Mixture for Hermit Crabs -- was delivered successfully to you. Please review the validation carefully.

If there is an issue with the account you have linked to Amazon or any other questions related to the transaction information it provided to us we recommend you contact Amazon at 866-216-1072. As a result of the validation Amazon provided, TRS can confirm the above-referenced item remains unresolved. If you would like to make a payment, you can call TRS’ Inbound Payment Department at (800) 366-1048 or you can mail a cashier’s check or money order to the following address:

TRS Recovery Services, Inc.PO BOX 9109Coral Springs, FL 33075

Please include the reference number on the payment to ensure posting accuracy. TRS will assume you agree with these findings unless you contact us to provide additional information for our review.

Please be assured that the information you provide is legally protected from unauthorized disclosure. If you have any additional questions, please contact our Consumer Call Center at (800) 366-1048 Monday-Friday or you can contact me directly at (678) 255-3427 8:00 a.m. to 5:00 p.m. ET.

PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.

Sincerely,

***Senior Processing SpecialistTRS Recovery Services, Inc.

Enclosures

March 30, 2020RE: Revdex.com Complaint No. *** / ***Debt Reference Number: ***Dear Ms.,TeleCheck received your Revdex.com complaint concerning check declines stemming from the above, a check written to Dollar Tree. It also appears from your complaint you have tried to reach us to resolve this matter previously and were frustrated in your attempts; we do apologize as it seems we may have f* short here. TeleCheck is a check acceptance and warranty company which works with merchants like Dollar Tree nationwide. If TeleCheck accepts a check it guarantees payment even if the check returns unpaid for some reason. TeleCheck will decline a check when there are negative items associated with a check writer in its database (a Code 4 decline) or when a statistical analysis of the check and the transaction indicates a greater risk that a check will not clear than a merchant is willing to accept (a Code 3 decline). Code 3 declines take into account many different factors including check volumes and a check writer’s typical pattern of writing checks.Here, TeleCheck issued three Code 3 declines at Dollar Tree because of the previous stop payment coupled with the amount of the checks. Since receiving your complaint and resolving the above-referenced item, we made adjustments in our system which we hope will reduce the likelihood of future Code 3 declines.If you have additional questions regarding the Code 3 declines or if you receive other declines, please contact me directly at [email protected] for assistance. Alternatively, you can also contact our Consumer Call Center at (800) 366-2425 Monday-Friday 8:00 a.m. to 5:00 p.m. ET. PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TELECHECK.Sincerely,***Consumer Resolution *** Please note that in researching this item, our records reflect our affiliate TRS Recovery Services, Inc. (TRS) has refunded you for the Dollar Tree transaction on January 7, 2020, which resulted from the merchant running the transaction twice. Debt Reference Number *** involves a transaction at Dollar Tree using check number *** in the amount of $7.02 under a checking account number ending in ***8148. The transaction returned from the bank because of a stop payment and was assigned to TRS on August 5, 2019 and was subsequently resolved by you on January 2, 2020. While a merchant remains free to accept a check even if TeleCheck declines to accept it, TeleCheck will not provide a warranty. A Code 3 is not reported to third-party consumer reporting agencies and in no way reflects negatively on a consumer’s credit status. TeleCheck does not have access to a check writer’s account and does not verify account balances in its processing. TeleCheck issued Code 3 declines involving transactions at Dollar Tree involving check numbers 10913 and 10914 for $36.38 on December 2, 2019 (two checks written for same amount), check number *** for $12.94 on December 4, 2020, and check number *** for $13.47 on November 26, 2020.

March
30, 2020***8325 Championship Drive Apt
202Memphis, TN 38125RE: Original
Creditor: Ulta
Cosmetics Current Creditor: TeleCheck Services Inc. Reference Number: ***Dear Mr. Vo,TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaints
regarding the above-referenced item which you claim was the result of identity
theft. TRS regrets any inconvenience or confusion you have experienced in our
attempt to recover the above referenced item. Please note that TRS is not
affiliated with the three major credit reporting agencies referenced in your
complaint; accordingly we would not have received any information you sent to
them.As a result of the information provided to us during our investigation,
the status of this item has been coded as “return to merchant” in our database,
provided back to Ulta Cosmetics for handling, and closed in all of TRS’
systems. We have also reported this information to our affiliate, TeleCheck
Services, Inc. (TeleCheck), a consumer reporting agency. If you would like additional information from
TeleCheck please call (800) 366-1435.If you have any additional questions, please feel free to contact me directly at (678) 255-3455 or
contact TRS’ Consumer Call Center at (800) 366-1048 Monday-Friday 8:00 a.m. to
5:00 p.m. ET. Sincerely,***TRS Recovery Services, Inc. Corporate Headquarters: 1600 Terrell Mill Rd., Marietta, GA 30067Correspondence: P.O. Box 674169,
Marietta GA 30006Operating Hours: Monday-Friday 8:00
am- 5:00 pm ET- 1-800-366-1048

Dear Bich,

Our previous response to this complaint on 3/30/2020 advised "the status of this item has been coded as “return to merchant” in our database, provided back to Ulta Cosmetics for handling, and closed in all of TRS’ systems."The letter you have attached is not a collection letter. It is dated 3/31/2020 and is the same verbiage that we responded with. This means we have removed your name form the debt. Thank you.

Thank you for bringing the stated concerns to our attention. We are currently reviewing the concerns for resolution and will provide our response shortly.

Respectfully,

Fiserv

Thank you for bringing the stated concerns to our attention. We are currently reviewing the concerns for resolution and will provide our response shortly.

Respectfully,

Fiserv

TRS
Recovery Services, Inc. (TRS) has received your Revdex.com complaint requesting a
validation of the above-referenced item assigned by Amazon to TRS. While we understand your frustration and concern, TRS reached out to
you to collect on an item placed with it by Amazon and not for any improper
reason.[1] In
response to your letter, we reached out to Amazon and requested validation for
this item. See attached. The attached
validation shows that the item was purchased on February 10, 2020 from the Amazon
Marketplace Payments website from Amazon vendor iDon. The item was then shipped
and delivered to the address above. It was submitted by Amazon for payment of $9.36
but returned unpaid because it was processed on a closed bank account.[2] When the payment returned unpaid, Amazon assigned it to TRS for collection on February
13, 2020. A statutory return check service fee of $25.00, was applied to this
debt, making the total amount due $34.36. Please review the validation
carefully.[3]If
after reviewing the validation you do not believe this is your transaction or debt,
we ask that you notify us, providing what information you have which
substantiates your claim of forgery, counterfeiting, or identity theft.
Documentation that best substantiates your claim may include: a TRS Forgery/Identity Theft Declaration (form enclosed);[4]a copy of a filed police report;a completed FTC Identity Theft Report Affidavit available at www.ftc.gov; ora completed bank affidavit or declaration.Be
assured that the information you provide is legally protected from unauthorized
disclosure. You may fax this information to (402) 934-3721. We also ask that
you provide a phone number where you may be reached during business hours if we
have questions. If you have any questions or would like to discuss this matter
directly with me, please call (678) 255-3427 Monday-Friday 8:00 a.m. to 5:00
p.m. CST; please call during office hours. However, if after review you determine
that this debt is valid and you would like to make a payment, please call TRS’
Inbound Payment Department at (800) 366-1048 or you can mail a cashier’s check
or money order to the following address: TRS Recovery Services, Inc.PO BOX 9109Coral Springs, FL 33075Please include the
reference number on the payment to ensure posting accuracy. TRS will assume
you agree with these findings unless you contact us to provide additional
information for our review. Finally,
while we have noted your request that TRS not reach you about this item any
longer, please note that this item will remain active in our system until it is
resolved. As TRS reports active debt items to its affiliate TeleCheck Services,
Inc. (a consumer reporting agency), this active item may affect your check
writing abilities with merchants and financial institutions who subscribe to
TeleCheck’s check warranty and account verification services. I
again urge you to speak with me regarding the above-referenced item. If we do
not hear from you we will assume you agree with our findings and the enclosed
validation we have provided.PLEASE NOTE ALL
RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR
INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.Sincerely,Senior
Processing SpecialistTRS
Recovery Services EnclosuresThis is a communication from a debt
collector.This is an attempt to collect a debt.Any information obtained will be used for
that purpose.SEE ENCLOSED FOR OTHER IMPORTANT
INFORMATION1600 Terrell Mill Rd., Marietta, GA 30067Correspondence: P.O. Box 674169,
Marietta GA 30006Call Center Operating Hours:
Monday-Friday 8:00 am-5:00 pm ET- 1-800-366-1048[1]TRS is registered entity with
the Revdex.com and that currently carries a “B” rating. You can learn more about TRS
and its relationship with the Revdex.com at the following website: https://www.Revdex.com.org/us/ga/marietta/profile/collections-agencies/trs-recovery-services-inc-0443-17000685. TRS’
communication to you is not a scam. [2] TRS’ records indicate the transaction was on
a checking account ending in ***8526 and tied to a California driver’s
license ending in ***7886.[3] For background, when a consumer
sets their account with Amazon, one option is to link it to a checking account
so transactions are electronically processed like a physical check. Checking
account payments may be applied to transactions with Amazon or with one of its
associated vendors. [4]Confidential information that you may be uncomfortable providing is not
required. We do ask that you
include your name, address, all debts being disputed, and that you
answer all questions on declaration page, sign the form, and date the form.

[1] TRS
is registered entity with the Revdex.com and that currently carries a “B” rating. You
can learn more about TRS and its relationship with the Revdex.com at the following
website: https://www.Revdex.com.org/us/ga/marietta/profile/collections-agencies/trs-recovery-services-inc-0443-17000685. TRS’
communication to you is not a scam. [1] TRS’ records indicate the
transaction was on a checking
account ending in ***8526 and tied to a California driver’s license ending in
***7886.[1] For background, when a consumer sets their
account with Amazon, one option is to link it to a checking account so
transactions are electronically processed like a physical check. Checking
account payments may be applied to transactions with Amazon or with one of its
associated vendors. [1] Confidential information that you may be
uncomfortable providing is not required. We do ask that you include your name, address, all debts being disputed, and that you answer all questions on
declaration page, sign the form, and date the form.

Original Creditor: Amazon Marketplace Pmts & Amazon.Com Services Inc. Current Creditor: Amazon Marketplace Pmts & Amazon.Com Services Inc. Reference Numbers: 44-*** & 44-*** Dear Ms., TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding the above-referenced items assigned to us for collection. We apologize for any difficulty you may have experienced in our attempt to resolve this matter. Having just spoken with you on the phone March 17, we have confirmed the following: (1) Our records reflect the underlying debt items were resolved on October 11, 2019; (2) the $20.00 statutory fee applied to these debt items were also resolved on February 25, 2020; (3) TRS has closed these items as paid; you have no responsibility for this item; and (4) You confirmed with me your Amazon account has been unblocked. We have also reported this information to our affiliate TeleCheck Services, Inc., a consumer reporting agency, so it may also update its records. If I can answer any other questions regarding these or any other items, please feel free to reach out to me directly at (678) 255-3427 or you can also contact our Consumer Call Center at (800) 366-1048 Monday-Friday 8:00 a.m. to 5:00 p.m. ET. Thank you for assisting TRS in maintaining the accuracy of its records. PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS. Sincerely, *** Senior Processing Specialist TRS Recovery Services, Inc.

February 28, 2020 , TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding check transactions with Amazon we are attempting to resolve with you. While we understand and apologize for any confusion or frustration this issue has created, please understand that TRS is legitimate company that is registered entity with the Revdex.com and that currently carries a “B” rating. You can learn more about TRS and its relationship with the Revdex.com at the following website: https://www.Revdex.com.org/us/ga/marietta/profile/collections-agencies/trs-recovery-services-inc-0443-17000685. TRS does not engage in “scam” collection efforts. For background, when a consumer sets their account with Amazon it can be tied to a checking account for payment which may be used as a default form of payment. When the checking account is selected as a form of payment it is applied to the transaction, which can directly be with Amazon or as often happened with one of the third party sellers who sell on Amazon. If the item is paid on a checking account, the item may return unpaid the same way an item would if a paper check were used on an account where, for example, there were insufficient funds. When an item returns, Amazon will assign the item to TRS for collection. You can review Amazon’s website for a description of the collection services TRS provides Amazon. We do apologize for any inconvenience or frustration in your dealings with Amazon. From your letter, it appears that you may have also reached out to us in the past and were frustrated by our efforts to assist you for which we apologize. We would like to provide any assistance we can in helping you to resolve this but we need more information to figure out what is going on. In order to address your concerns, please provide any or all of the information listed below in order to ensure that we can obtain all the accurate information from our database. ? A copy of any TRS letter you received; or ? Any reference number received on a TRS letter; or ? The State driver’s license or other identification number used to write the check. You may call me direct to discuss this with me at (678) 255-3455. Alternatively you can fax this information to (402) 934- 3721 for further investigation and resolution. Be assured that information you provide is legally protected from unauthorized disclosure. Sincerely, *** Sr. Processing Specialist Team Lead TRS Recovery Services, Inc.

March 19, 2020RE: Revdex.com case # *** Original & Current Creditor: Amazon Marketplace Pmts and Amazon.Com Services Inc.Reference Numbers: 4*** Dear Mrs., TRS Recovery Services, Inc. (TRS) has received your Revdex.com complaint regarding the above items. We understand your concern and frustration but can confirm that Amazon assigned the above items to TRS for collection. You can learn about TRS’ relationship with Amazon at the Amazon Help and Customer Service center under “Failed Checking Account Authorizations.” We understand that many people may not realize that they can pay for Amazon purchases using their checking account. When a customer links their checking account to Amazon as a form of payment, those payments are processed electronically like ordinary checks although no physical check is involved. If the checks return unpaid, Amazon may assign them to TRS for collection. That is what happened here; Amazon assigned these items to TRS when these items returned unpaid from the bank because they were processed on a closed checking account. As part of our investigation, we contacted Amazon to verify the transactions and the shipment of the products. Amazon provided the attached receipts and shipment details as validations for the purchases. This information also includes the billing and shipping address. Please review these validations carefully. If you have any specific questions not included in the information we provided from Amazon, please call Amazon at 866-216-1072. If after reviewing the above, you do not believe these are your transactions or debts, please notify us, providing information to substantiate your claim of forgery, counterfeiting, or identity theft. Documentation may include: (1) a TRS Forgery/Identity Theft Declaration (form enclosed); (2) a copy of a filed police report;(3) a completed FTC Identity Theft Report Affidavit available at www.ftc.gov; or(4) a completed bank affidavit or declaration.Be assured that information you provide is legally protected from unauthorized disclosure. You may fax this information to (402) 934-3721. We also ask that you provide a phone number where you may be reached during business hours if we have questions. If you have any questions or would like to discuss this matter directly with me, please call me at (678) 255-3455; you can also reach our Forgery Department at (800) 280-7196 or our Consumer Call Center at (800) 366-1048 Monday-Friday 8:00 a.m. to 5:00 p.m. ET.However, if after review of the validations you determine that these debts are valid and you would like to make a payment, you may call TRS’ Inbound Payment Department at (800) 366-1048 or you can mail a cashier’s check or money order to the following address:TRS Recovery Services, Inc.PO BOX 9109Coral Springs, FL 33075Please include the reference number on the payment to ensure posting accuracy. TRS will assume you agree with these findings unless you contacts us to provide additional information for our review.If we do not hear from you TRS will assume you are not disputing the validations and these items will remain active in our system until resolved. Again, I invite you to call me as noted above if I can answer any questions.PLEASE NOTE ALL RETURN CORRESPONDENCE MUST EITHER REFERENCE THE TRACKING NUMBER ABOVE OR INCLUDE A COPY OF PRIOR CORRESPONDENCE RECEIVED FROM TRS.Sincerely,Toraino RodgersSr. Processing Specialist Team LeadTRS Recovery Services, Inc. Enclosures This is a communication from a debt collector.This is an attempt to collect a debt.Any information obtained will be used for that purpose.SEE ENCLOSED FOR OTHER IMPORTANT INFORMATIONCorporate Headquarters: 1600 Terrell Mill Rd, Marietta, GA 30067Correspondence: P.O. Box 674169, Marietta, GA 30006Call Center Operating Hours: Monday-Friday 8:00 am-4:30 pm ET- 1-800-366-1048 TRS is registered entity with the Revdex.com and that currently carries a “B” rating. You can learn more about TRS’ relationship with the Revdex.com at the following website: https://www.Revdex.com.org/us/ga/marietta/profile/collections-agencies/trs-recovery-services-inc-0443-17000685. https://www.amazon.com/gp/help/customer/display.html?nodeId=202036670 The check numbers in this case were auto generated check numbers created for the electronic funds transfer transactions at issue. This is systematically done on the account holder’s behalf when the consumer selects its bank account as the payment method on an Amazon account. Transactions were made using a Bank of America checking account number ending in ***8574 as the form of payment. While we understand you dispute these items were not purchased by you, they were indeed tied to you by the California address on your complaint and on the shipping confirmations which tied also to the Nevada billing address. Confidential information that you may be uncomfortable providing is not required. We do ask that you include your name, address, all debts being disputed, and that you answer all questions on declaration page, sign the form, and date the form.