I guess I should have read the Better Business Reviews before doing business with your companyI took 1/the day off to be at my home from 7a.mto 12p.mI just spoke with your “scheduler” at 11:45a.mand she told me that the person was at lunch and that he would be late arrivingMy time is extremely valuable and I do not appreciate the way you do businessI would have appreciated a call letting me know that the person would be lateI bill my customers by the hour and they accept me to be on time when I have a scheduled appointmentIf for some reason I identify that I am going to be late, even if it is minutes, I do take the courtesy to let them know prior to my being lateIt appears that you guys do not value your customers, or even new potential customers You just cost me money because I did not schedule customers during the hours that I waited only to have to call YOU and be causally told that the technician was at lunch and would be lateWell guess what, you will not be hearing from me and I will be sure to tell everyone that Ii know that your company is very unreliableI will NOT do business with companies who do not value a persons time
From start to finish True View was excellentThey are locally ownedI recommend speaking with Chad for windowsHe was prompt at returning my emails and knows all products well
I am a licensed residential and commercial building and remodeling contractor and have been using True View Windows & Glass for all of my projects for many yearsTheir sales, administrative and installation staff are clearly professional and very capable in walking the customer through the whole process from design, to the finished productTheir customer service is excellent and attentive to all your needs and I could not be more pleased with this companyI recommend them to all my customers
Awesome company to work with Responsive, fast, with great results Debbie was terrific to work with and the job was complete within a couple of weeks
I guess I should have read the Better Business Reviews before doing business with your companyI took 1/the day off to be at my home from 7a.mto 12p.mI just spoke with your “scheduler” at 11:45a.mand she told me that the person was at lunch and that he would be late arrivingMy time is extremely valuable and I do not appreciate the way you do businessI would have appreciated a call letting me know that the person would be lateI bill my customers by the hour and they accept me to be on time when I have a scheduled appointmentIf for some reason I identify that I am going to be late, even if it is minutes, I do take the courtesy to let them know prior to my being lateIt appears that you guys do not value your customers, or even new potential customers You just cost me money because I did not schedule customers during the hours that I waited only to have to call YOU and be causally told that the technician was at lunch and would be lateWell guess what, you will not be hearing from me and I will be sure to tell everyone that Ii know that your company is very unreliableI will NOT do business with companies who do not value a persons time
From start to finish True View was excellentThey are locally ownedI recommend speaking with Chad for windowsHe was prompt at returning my emails and knows all products well
I am a licensed residential and commercial building and remodeling contractor and have been using True View Windows & Glass for all of my projects for many yearsTheir sales, administrative and installation staff are clearly professional and very capable in walking the customer through the whole process from design, to the finished productTheir customer service is excellent and attentive to all your needs and I could not be more pleased with this companyI recommend them to all my customers
I am very happy with serviceI had a broken window replacedThe technician was on time, worked efficiently and did a quality job