I like how honestly Derek *** explain how they can help me with my taxes I owed to IRSHe is knowledgeable & know what his talking sboutIt was a great relief of how he & this company go out of their way to help settle your taxesI am thrilled with him & this company I also recommended them to anyoneI thank you Derek n looking forward working with you on my taxes
The Tax Defenders are very honest and upfront I was skeptical at first to go through the free consultation They reviewed my situation and provided me with honest advice Colleen provided great suggestions even though I would have not benefited based on my situation
Everyone knows how stressful dealing with the IRS can beIt is definitely the most trying time of my lifeI couldn't sleep at night and my world seemed like it was turning upside downI contacted TTD and from the moment I spoke to them I knew I was in caring, professional handsThe knowledge and the experience of this entire firm is impressive to say the leastThey are organized, speedy, tough, informative, and extremely compassionate during a time when you need all of these qualitiesMy case after many, many years is settled, and I couldn't be happierTTD was FABULOUS! If you need help, contact themyou will be extremely happy you did
I talked to two dozen firms that claimed to be able to lower the amount of taxes I owed by up to 90% and have the tax lien removed from my houseThe Tax Defenders were the only firm that didn't try to sell me anything and didn't ask for money up frontAfter reviewing my case they were honest enough to tell me that there wasn't anything that could be doneThat the lien couldn't be lifted and that because of my low income I wouldn't qualify for any of the other tax reduction programsThanks George, for answering my questions and confirming my suspicions, your honesty was refreshingJohn ***
I recently called The Tax Defenders (TTD Tax Inc) with several questions regarding possible resolutions to my outstanding federal taxesI spoke with Mr Derek *** for approximately - hoursHe provided outstanding advise that made senseHe did not try and convince me to pay any monies and then provide NO serviceMore importantly, he was an attorney not office rep reading from a scriptI was impressed with his professionalism and honestyI will contact Mr*** if needed in the future
Initial Business Response /* (1000, 6, 2015/08/11) */
Contact Name and Title: *** ***, SpvAtty
Contact Phone: XXX XXX XXXX
Contact Email: ***@thetaxdefenders.com
The taxpayer spoke with Enrolled Agent *** *** an analyst with our firm, in an intake interview on June 18,
He described his situation - that he had a $300k tax liability that the IRS was trying to collect and he sought help negotiating a resolutionMs*** explained our standard investigation process, which included the standard fee of $for a non-compliant self-employed taxpayer case with over $100k debt and an assigned Revenue OfficerMr*** explained he'd previously set up an Installment Agreement with the IRS and Ms*** explained that the agreement he'd reached before may turn out to be the best available agreement, but that a new balance that was coming in on might need to be 'rolled in' with the rest of the liability agreementThe client signed our standard Client Service Agreement (available on request) which identified that this was an investigation fileThe tasks of the investigation were completed by July 8th - initial calls with Practioner Service, Automated Collections Service, CAF Unit and the Revenue Officer at IRS, intake interview with client, client financial questionnaire, draft 433a Collection Information Statement, analysis sheet for collections potential, e-services account transcripts ordered for account and wage information, etcOn July 10th, the department coordinator for the Resolution Department drafted the Investigation Report Conference note in our system and provided it to the analyst, Ms*** for her Investigation Report Conference with Mr***In short, Mr*** and his wife had been running large tax balances every year going back to 2011, but that an Installment Agreement was in place In the call with Mr***, he stated that he was driving at the outset of the callDue to the complexity of the information to be discussed, including a recitation of findings and options, Ms*** advised that they arrange to talk at a time when he could take notesFor reasons unknown, Mr*** became very insulted and angry by this suggestion, shouted at Ms*** that he was paying the fee here, asked "how dare" she suggest he pull over, asked "who do you think you are" and twice shouted at Ms*** to "shut up"He shouted at Ms*** that he was "the one in control" not Ms*** Eventually, Ms*** was able to move through the merits of the call to explain that Mr***'s previous payment arrangement terms with the IRS were more favorable than what might be available based on his current income and expenses and that what would be advisable would be to pay off the new balance in an effort to restore the prior Installment AgreementMr*** became very aggressive, swearing and insulting Ms*** questioning her ability to do math, to the point where Ms*** advised she would end the call and set him to speak with me as the Supervising Attorney for the firmMs*** called me immediately after the call to advise she had just completed her most unpleasant client conversation in her four years with the firmShe was upset and shakenSimultaneously, Mr*** called into the firm to the front desk and was screaming at the paralegal answering the phones, ultimately agreeing to speak to me on July 16th at 2:p.mWhen I called Mr*** at 2:p.mthat day, he was cordial and asked that we reset our time to talkAfter several emails back and forth, we did not ever talk on the phoneRather, on July 25th, I emailed Mr*** to advise him what I had hoped to discuss on the phone - that it was readily apparent that we would not be able to continue the retainer and that I would refund his fees in fullThe fees were refunded at 7:a.mon July 27th whenThis was apparently after Mr***'s complaint was made to the Revdex.com but before we were aware of the complaint, which we received today, August 11th
As a side note, Ms*** denies that she told Mr*** that their call was recorded, and she did not record that callShe also denies that she represented that we could negotiate a settlement for Mr***, as he was brought on as an Investigation file to determine what was available to himFurther, in light of the client's stated income over $300k annually, it was obvious from even the intake interview that Mr*** and his wife would never qualify for a financial settlement of their taxesRather, the concern was always the terms of the repayment agreement and the impact of the ongoing noncompliance
In light of the full refund of fees, I expect this matter should be resolvedHowever, I would welcome the opportunity to mediate or further discuss this matter and provide documentation or verification of these statements from our file
I spoke with George Dat TTD He was very helpful and kind to me Even though he was unable to help me with my tax situation, at least he was honest and didn't try to persuade me to purchase their services knowing it would just waist my money Thanks for your time and the help that you were able to provide me
John C
After researching my situation they promptly got in touch with me to discuss my options. Turns out my best option was to continue with the agreement I already had. They did not try to push me into doing anything that they would profit from and I appreciated their honesty.
I received information from TTD about a potential issue with my taxes. I decided to give them a call based off of the useful information provided in their pamphlet. They did not disappoint. I gave a quick call to TTD, spoke with Derek for a few minutes about the situation and he quickly got to work on helping me with my situation. He let me know that they would do some research on what was going on with my account, and then present me with a few options on how to proceed.
From the initial call to now, Derek has helped me to easily understand the issues I was dealing with and my options for resolution. I would highly recommend his services to anyone looking to resolve tax issues.
I contacted The Tax Defenders regarding a tax lien issue. I selected them because of their A+ Revdex.com rating, and they were also reasonably close geographically. The representative (George [redacted]) was both knowledgeable and professional. In just a few short questions, he determined that there no way that a tax firm could help me with my situation. Then he went further an explained some alternative courses of action. Because he didn't take advantage of my situation (which he could've) to obtain a fee, I am convinced that he, and The Tax Defenders firm are honest and trustworthy tax advocates.
The staff (Kelly [redacted]) provided me with some invaluable and free advice. She was very professional, honest and creditable. Most importantly, she illustrated her personal cared and integrity for her profession and the company where she works.
Tax Defenders handled my case professionally and efficiently with a very positive resolution. I appreciate that they were honest and candid about my desired outcome of my tax problems. They told it accurately and directly when I hoped to get amplified results like you read online from some other companies. My outcome turned out extremely well. While nobody likes dealing with the IRS, it is nice to have a competent company in your corner. Bravo Tax Defenders. You did a great job.
I desire to thank The Tax Defenders and Atty. George Diversive for their prompt, kind, and most of all honest review of my Tax Lien situation. Very wonderful to discover and honest firm with people dedicated to honesty rather than just profit for themselves. Even thought they were not able to assist in my situation, they quickly explained the laws in and outs to me in a clear and understandable way rather than attempting to bleed me out of meager resources. I am happy with their advise and assistance.
Derek and the people at tax defenders were awesome! And eased my fears of dealing with my tax problems, I would recommend them to anybody with tax issues.
I called The tax defenders @ 1-888-[redacted] and talk with George [redacted] about my tax problems. I owed about $13,000 to help for a resolution. WASTED MY TIME. I received a brochure in the mailed about the business, how they can lower my debt by the thousand and pay little as $500.00. FALSE INFORMMATION. In the brochure it gave testimonials of a couple of people owing $63,00 and only paying back $635.00. one person owing $132,000 and only paying back $4,300?????? I owed $13,000. George told me there fee is $3,500 and the IRS, may reduce my tax to $7,000 and total of $10,000 I had to pay them and IRS? he said there is nothing he could do to HELP ME. I said what about the testiminails of the other customers, he stated the programs do not work for everybody!! To me the company is False. because If you say you can so something and do not perform the service. LIARS and LYING!!! IF you want I can fax you guys the brochure. thank you
Pleasant on the phoneTo the pointHonest and upfrontMore than what I expected
I like how honestly Derek *** explain how they can help me with my taxes I owed to IRSHe is knowledgeable & know what his talking sboutIt was a great relief of how he & this company go out of their way to help settle your taxesI am thrilled with him & this company I also recommended them to anyoneI thank you Derek n looking forward working with you on my taxes
Was very happy with the advice I receivedThey were fast informative and understandingWould recommend
The Tax Defenders are very honest and upfront I was skeptical at first to go through the free consultation They reviewed my situation and provided me with honest advice Colleen provided great suggestions even though I would have not benefited based on my situation
I appreciated everything they tried to do for meThey were very professional
Everyone knows how stressful dealing with the IRS can beIt is definitely the most trying time of my lifeI couldn't sleep at night and my world seemed like it was turning upside downI contacted TTD and from the moment I spoke to them I knew I was in caring, professional handsThe knowledge and the experience of this entire firm is impressive to say the leastThey are organized, speedy, tough, informative, and extremely compassionate during a time when you need all of these qualitiesMy case after many, many years is settled, and I couldn't be happierTTD was FABULOUS! If you need help, contact themyou will be extremely happy you did
I talked to two dozen firms that claimed to be able to lower the amount of taxes I owed by up to 90% and have the tax lien removed from my houseThe Tax Defenders were the only firm that didn't try to sell me anything and didn't ask for money up frontAfter reviewing my case they were honest enough to tell me that there wasn't anything that could be doneThat the lien couldn't be lifted and that because of my low income I wouldn't qualify for any of the other tax reduction programsThanks George, for answering my questions and confirming my suspicions, your honesty was refreshingJohn ***
I recently called The Tax Defenders (TTD Tax Inc) with several questions regarding possible resolutions to my outstanding federal taxesI spoke with Mr Derek *** for approximately - hoursHe provided outstanding advise that made senseHe did not try and convince me to pay any monies and then provide NO serviceMore importantly, he was an attorney not office rep reading from a scriptI was impressed with his professionalism and honestyI will contact Mr*** if needed in the future
Initial Business Response /* (1000, 6, 2015/08/11) */
Contact Name and Title: *** ***, SpvAtty
Contact Phone: XXX XXX XXXX
Contact Email: ***@thetaxdefenders.com
The taxpayer spoke with Enrolled Agent *** *** an analyst with our firm, in an intake interview on June 18,
He described his situation - that he had a $300k tax liability that the IRS was trying to collect and he sought help negotiating a resolutionMs*** explained our standard investigation process, which included the standard fee of $for a non-compliant self-employed taxpayer case with over $100k debt and an assigned Revenue OfficerMr*** explained he'd previously set up an Installment Agreement with the IRS and Ms*** explained that the agreement he'd reached before may turn out to be the best available agreement, but that a new balance that was coming in on might need to be 'rolled in' with the rest of the liability agreementThe client signed our standard Client Service Agreement (available on request) which identified that this was an investigation fileThe tasks of the investigation were completed by July 8th - initial calls with Practioner Service, Automated Collections Service, CAF Unit and the Revenue Officer at IRS, intake interview with client, client financial questionnaire, draft 433a Collection Information Statement, analysis sheet for collections potential, e-services account transcripts ordered for account and wage information, etcOn July 10th, the department coordinator for the Resolution Department drafted the Investigation Report Conference note in our system and provided it to the analyst, Ms*** for her Investigation Report Conference with Mr***In short, Mr*** and his wife had been running large tax balances every year going back to 2011, but that an Installment Agreement was in place In the call with Mr***, he stated that he was driving at the outset of the callDue to the complexity of the information to be discussed, including a recitation of findings and options, Ms*** advised that they arrange to talk at a time when he could take notesFor reasons unknown, Mr*** became very insulted and angry by this suggestion, shouted at Ms*** that he was paying the fee here, asked "how dare" she suggest he pull over, asked "who do you think you are" and twice shouted at Ms*** to "shut up"He shouted at Ms*** that he was "the one in control" not Ms*** Eventually, Ms*** was able to move through the merits of the call to explain that Mr***'s previous payment arrangement terms with the IRS were more favorable than what might be available based on his current income and expenses and that what would be advisable would be to pay off the new balance in an effort to restore the prior Installment AgreementMr*** became very aggressive, swearing and insulting Ms*** questioning her ability to do math, to the point where Ms*** advised she would end the call and set him to speak with me as the Supervising Attorney for the firmMs*** called me immediately after the call to advise she had just completed her most unpleasant client conversation in her four years with the firmShe was upset and shakenSimultaneously, Mr*** called into the firm to the front desk and was screaming at the paralegal answering the phones, ultimately agreeing to speak to me on July 16th at 2:p.mWhen I called Mr*** at 2:p.mthat day, he was cordial and asked that we reset our time to talkAfter several emails back and forth, we did not ever talk on the phoneRather, on July 25th, I emailed Mr*** to advise him what I had hoped to discuss on the phone - that it was readily apparent that we would not be able to continue the retainer and that I would refund his fees in fullThe fees were refunded at 7:a.mon July 27th whenThis was apparently after Mr***'s complaint was made to the Revdex.com but before we were aware of the complaint, which we received today, August 11th
As a side note, Ms*** denies that she told Mr*** that their call was recorded, and she did not record that callShe also denies that she represented that we could negotiate a settlement for Mr***, as he was brought on as an Investigation file to determine what was available to himFurther, in light of the client's stated income over $300k annually, it was obvious from even the intake interview that Mr*** and his wife would never qualify for a financial settlement of their taxesRather, the concern was always the terms of the repayment agreement and the impact of the ongoing noncompliance
In light of the full refund of fees, I expect this matter should be resolvedHowever, I would welcome the opportunity to mediate or further discuss this matter and provide documentation or verification of these statements from our file
I spoke with George Dat TTD He was very helpful and kind to me Even though he was unable to help me with my tax situation, at least he was honest and didn't try to persuade me to purchase their services knowing it would just waist my money Thanks for your time and the help that you were able to provide me
John C
Friendly ,curtious, professional and understanding
After researching my situation they promptly got in touch with me to discuss my options. Turns out my best option was to continue with the agreement I already had. They did not try to push me into doing anything that they would profit from and I appreciated their honesty.
The Tax Defenders provided me excellent service. The team is extremely competent and easy to work with. I would highly recommend their service.
I received information from TTD about a potential issue with my taxes. I decided to give them a call based off of the useful information provided in their pamphlet. They did not disappoint. I gave a quick call to TTD, spoke with Derek for a few minutes about the situation and he quickly got to work on helping me with my situation. He let me know that they would do some research on what was going on with my account, and then present me with a few options on how to proceed.
From the initial call to now, Derek has helped me to easily understand the issues I was dealing with and my options for resolution. I would highly recommend his services to anyone looking to resolve tax issues.
I contacted The Tax Defenders regarding a tax lien issue. I selected them because of their A+ Revdex.com rating, and they were also reasonably close geographically. The representative (George [redacted]) was both knowledgeable and professional. In just a few short questions, he determined that there no way that a tax firm could help me with my situation. Then he went further an explained some alternative courses of action. Because he didn't take advantage of my situation (which he could've) to obtain a fee, I am convinced that he, and The Tax Defenders firm are honest and trustworthy tax advocates.
The staff (Kelly [redacted]) provided me with some invaluable and free advice. She was very professional, honest and creditable. Most importantly, she illustrated her personal cared and integrity for her profession and the company where she works.
Tax Defenders handled my case professionally and efficiently with a very positive resolution. I appreciate that they were honest and candid about my desired outcome of my tax problems. They told it accurately and directly when I hoped to get amplified results like you read online from some other companies. My outcome turned out extremely well. While nobody likes dealing with the IRS, it is nice to have a competent company in your corner. Bravo Tax Defenders. You did a great job.
I desire to thank The Tax Defenders and Atty. George Diversive for their prompt, kind, and most of all honest review of my Tax Lien situation. Very wonderful to discover and honest firm with people dedicated to honesty rather than just profit for themselves. Even thought they were not able to assist in my situation, they quickly explained the laws in and outs to me in a clear and understandable way rather than attempting to bleed me out of meager resources. I am happy with their advise and assistance.
Derek and the people at tax defenders were awesome! And eased my fears of dealing with my tax problems, I would recommend them to anybody with tax issues.
I called The tax defenders @ 1-888-[redacted] and talk with George [redacted] about my tax problems. I owed about $13,000 to help for a resolution. WASTED MY TIME. I received a brochure in the mailed about the business, how they can lower my debt by the thousand and pay little as $500.00. FALSE INFORMMATION. In the brochure it gave testimonials of a couple of people owing $63,00 and only paying back $635.00. one person owing $132,000 and only paying back $4,300?????? I owed $13,000. George told me there fee is $3,500 and the IRS, may reduce my tax to $7,000 and total of $10,000 I had to pay them and IRS? he said there is nothing he could do to HELP ME. I said what about the testiminails of the other customers, he stated the programs do not work for everybody!! To me the company is False. because If you say you can so something and do not perform the service. LIARS and LYING!!! IF you want I can fax you guys the brochure. thank you