I recently had a problem with the irs, and contacted this firm for advice. I was pleasantly surprised with the initial phone call. A patient person with obvious knowledge of the irs, took the time to listen to my story, and then gave me some helpful advice with how to proceeed. Surprisingly he did not encourage me to proceed with hiring the firm at this time, but they are going to be my pick if needed. I would recommend them to others for sure.
My experience with the Tax Defenders is positive. They were very responsive, knowledgable and tried to turn around a solution in just a few days after gathering all relevant information and communicate with the IRS on my behalf. Although they were not able to find an immediate solution for my situation they made proper recommendations and provided me with a exhaustive overview of my options.
I just wanted Thank Derek for being 100% honest, he gave me advice about my tax debt with the IRS. I was a victim of falling for one of those companies that said they would be able to wipe away 70% in back taxes. They wasted my time for 9 months took my money and turns out they couldn't do anything because it's not possible, they lie to you and name all these programs that are not meant for you. Derek was upfront and honest and said to go right to the IRS and all these companies contacting you are bogus. Derek didn't try to sell me false promises and take my money. I appreciate his honesty, I worked a deal out with the IRS this morning and everything is back to normal. I was about to make another mistake by hiring another company stating they can get it done. Thanks again Derek!!
Initial Business Response /* (1000, 5, 2014/02/10) */
History of Case
On 11/14/13, this consumer, [redacted], contacted us and hired us to conduct an investigation into the causes and potential resolution of his debt. He also completed a client services agreement, and a power of...
attorney/declaration of representative before the IRS, under his signature on 11/20/13.
In the initial phone conversation we had with Mr. [redacted], he gave us his checking account information and authorized us to withdraw the full fee for the investigation work, which was $3,100, the very next day, 11/15/13. He then called us on 11/15/13 to move his payment to 11/18/13, which we did.
On 12/16/14, we completed Mr. [redacted]'s case investigation and delivered the results to him.
At the end of the investigation, Mr. [redacted] had the choice to have us work further on her case or to terminate our representation and work directly with the IRS based on our investigation findings.
Given that choice on 12/19/13, he agreed to move forward and hire us to do more work resolving his tax debt. However, for us to do further work, all clients must pay for that work. We set up a payment plan for the fee and he was to call us with a payment method. However, he did not call us to make that payment. We withdrew his Power of Attorney on 12/30/13 due to a lack of payment and response.
History of Complaint
On 12/31/13, Mr. [redacted] called us and requested a refund. We scheduled an appointment with the head attorney, [redacted] for 1/3/14. Mr. [redacted] called and left a voicemail message at the scheduled time and emailed him as well.
On 2/6/14, [redacted], the president of The Tax Defenders, called and left a voicemail message regarding the refund he is requesting. We have yet to get a response from him.
We are willing to appear for the Revdex.com's arbitration process if the consumer would like to utilize that process.
Attached, please find supporting documents for the work we completed in the investigation phase of [redacted]'s tax case:
* Form 2848, Declaration of Representative
* Client Services Agreement
* IRS Contact Memo
* Form 433-A, Collection Information Statement
* Financial Spreadsheet of income and expenses
* Wage and Income Transcripts
Sharing my recent experience with the firm and specifically George *. with whom I had a great pleasure working on my IRS situation. George is very professional, knowledgeable, reliable, trustworthy and of course comes back with winning positive results for the taxpayer. George is super to work with, always returns calls super fast and follow up calls are at the exact time promised. I wish everyone the same awesome business relationship and positive resolution as I had the pleasure with George and of course I will always recommend George to anyone needing these types of services.
“I was pleasantly and professionally supported by The Tax Defenders and especially Kelly and Jillian who went above and beyond my highest expectations. My biggest mistake in this whole process was not calling The Tax Defenders sooner and that mistake cost me nearly $8,000. The [redacted] Officer who was assigned to my case used aggressive collection efforts in an attempt to collect over $60,000 and immediately placed a levy against my Social Security retirement for $1,039 a month. The bottom line is that I couldn't be more pleased with the outcome and I would like to offer my sincere congratulations and thanks for a job well done. Thank you.”
M.B. [redacted], TN ———————————&md...⇄
George was extremely knowledgeable and helpful from the moment we connected. He was very forthright and honest yet he did not pass judgement on how I got to the point of needing tax resolution assistance. I was very impressed with his industry knowledge and appreciated his preliminary guidance. Should the need arise to reconnect with TTD in the near future, I would not hesitate to contact George and his team!
Glad I finally made the call. Should have done it earlier. The advice and action was exactly what I needed to get rid of this stress. Can't emphasize enough to make the call sooner than later.
After receiving a mailing in regard to helping me solve my tax issues, I contacted the Tax Defenders. I had the pleasure of talking with George Diversiev. In staying true to the "no hype" approach, which is what caught my attention to contact them, he asked pointed questions and told me up front that because of my situation, he would not be able to save me much more than what it would cost me to use their service. Although, I was disappointed, I was, at the same time, appreciative of his candor. It is a quality people are starving for in today's institutions. Thank you for having integrity.
The Tax Defenders are the best thing that happened to my husband & I besides our children being born. They made a compromise on our behalf to the IRS & we went from owing the IRS over $45,000 to $3,000 thanks to TTD, they sure know their buisness & each person that we spoke was so nice and caring & showed real interest in our case as if ours was the only case they was working on & we would recommend The Tax Defenders to anyone.
I have had an amazing experience with TTD tax inc. Finding out you owe the irs money is scary and TTD tax inc was there. They answered phone within one ring and thoroughly and knowledgably answered all my questions promptly and satisfactory. These eased my fears and offered many solutions to my problem. I would highly recommend TTD to anyone with any tax irs questions. They are definatly the experts !!
TTD TAX,INC was a helpful corporation that put our minds at ease. George was a respectable and knowledgeable person when we explained our situation. He listened to every worry and explained every step we would be going thru. If you need advise on a tax situation you should call this firm.
I have had an excellent relationship with the "Tax Defenders" located at [redacted], Chicago IL [redacted]. Derek and Colleen have been working with me to solve me tax issues with the IRS. Thus far they have been vigilant and expedient in their efforts and communication with me as to their plan and the status of the situation. They have treated me with respect, and have given me the assurance that they will represent me with integrity and empathy for my situation. I'm confident that they will represent me with the upmost concern and will work very hard to bring about the best possible results for my case.
I was so glad I called the Tax Deffenders they are "THE REAL DEAL " no doubt they are there to help no matter what. I was so worried, but they made me feel so comfortable talking about my all my IRS concerns. They guided me to make the best decision and I was very impressed.
thanks so much , it meant a lot to me how sincere and caring you truly are.
This consumer hired us in September, 2016 for an analysis of his case. His stated desire was to receive a settlement. In email and verbal correspondence specifically with the consumer, as well as in all of our marketing and service agreement documents for any prospect or consumer, we...
specifically state that we cannot and do not promise any client a settlement without this critical analysis step. Nowhere do we ever claim an 85% settlement rate and our disclosures always prominently include that each case is decided based on the consumer's own financial situation. In particular for this consumer, we responded to his initial inquiry via email stating affirmatively and personally that we would investigate and analyze his settlement prospects but could not promise him a settlement.The $950 fee the consumer paid was for the service associated with that analysis. There was no $995 fee and I am uncertain why the consumer cited that amount. We did not send him a form at the end of this analysis but a 60 page work product detailing his exact case.
At the end of his analysis, the consumer was advised that he should not submit a settlement proposal as it would most likely be rejected and jeopardize his low payment plan.
We did not miss any appointment with the consumer but were several minutes late for 3 of the many calls we conducted with the consumer.
All that said, our Director of Resolution and attorney has reached out to the consumer several times to discuss a refund but consumer has declined to talk with him. As with all clients past and present, we are very open to discussing any point of dissatisfaction with the consumer and remedies to include Revdex.com arbitration and/or refunds. It seems the consumer here is using the Revdex.com to request a refund and we have reached out to him to discuss the same. We will attempt to reach him again today.
Tax Defenders were different from the very beginning as their initial contact postcard was straightforward and did not use the scare tactics that many of the other firms that contacted me used. And of course I threw the scarers into the trash immediately.
I spoke with George [redacted] at Tax Defensrs and he listened very carefully while I explained the tax situation in which I found myself. He was very straightforward, asking me a couple of key questions and then informing me of what they could accomplish for me but also pointing out the fact that it would take a much longer period of time than the six weeks which I had available before the closing of the sale of my house. Although they could not resolve my immediate problem, I appreciated their honesty and the fact that they did not ask me to pay money ($3,500-$5,000) up front (which others had asked for) knowing that nothing could be done in the six week time frame. This is a very reputable and trustworthy business.
George [redacted] answered all my questions with honesty and integrity. I had contacted other firms previously and they all wanted money up front before they would review my case and give suggestions. George is very polite and extremely helpful. Thank you!
I recently had a problem with the irs, and contacted this firm for advice. I was pleasantly surprised with the initial phone call. A patient person with obvious knowledge of the irs, took the time to listen to my story, and then gave me some helpful advice with how to proceeed. Surprisingly he did not encourage me to proceed with hiring the firm at this time, but they are going to be my pick if needed. I would recommend them to others for sure.
The Tax Defenders were very professional and considerate. They were able to give us the advise we needed in a friendly and timely manner.
My experience with the Tax Defenders is positive. They were very responsive, knowledgable and tried to turn around a solution in just a few days after gathering all relevant information and communicate with the IRS on my behalf. Although they were not able to find an immediate solution for my situation they made proper recommendations and provided me with a exhaustive overview of my options.
I just wanted Thank Derek for being 100% honest, he gave me advice about my tax debt with the IRS. I was a victim of falling for one of those companies that said they would be able to wipe away 70% in back taxes. They wasted my time for 9 months took my money and turns out they couldn't do anything because it's not possible, they lie to you and name all these programs that are not meant for you. Derek was upfront and honest and said to go right to the IRS and all these companies contacting you are bogus. Derek didn't try to sell me false promises and take my money. I appreciate his honesty, I worked a deal out with the IRS this morning and everything is back to normal. I was about to make another mistake by hiring another company stating they can get it done. Thanks again Derek!!
Initial Business Response /* (1000, 5, 2014/02/10) */
History of Case
On 11/14/13, this consumer, [redacted], contacted us and hired us to conduct an investigation into the causes and potential resolution of his debt. He also completed a client services agreement, and a power of...
attorney/declaration of representative before the IRS, under his signature on 11/20/13.
In the initial phone conversation we had with Mr. [redacted], he gave us his checking account information and authorized us to withdraw the full fee for the investigation work, which was $3,100, the very next day, 11/15/13. He then called us on 11/15/13 to move his payment to 11/18/13, which we did.
On 12/16/14, we completed Mr. [redacted]'s case investigation and delivered the results to him.
At the end of the investigation, Mr. [redacted] had the choice to have us work further on her case or to terminate our representation and work directly with the IRS based on our investigation findings.
Given that choice on 12/19/13, he agreed to move forward and hire us to do more work resolving his tax debt. However, for us to do further work, all clients must pay for that work. We set up a payment plan for the fee and he was to call us with a payment method. However, he did not call us to make that payment. We withdrew his Power of Attorney on 12/30/13 due to a lack of payment and response.
History of Complaint
On 12/31/13, Mr. [redacted] called us and requested a refund. We scheduled an appointment with the head attorney, [redacted] for 1/3/14. Mr. [redacted] called and left a voicemail message at the scheduled time and emailed him as well.
On 2/6/14, [redacted], the president of The Tax Defenders, called and left a voicemail message regarding the refund he is requesting. We have yet to get a response from him.
We are willing to appear for the Revdex.com's arbitration process if the consumer would like to utilize that process.
Attached, please find supporting documents for the work we completed in the investigation phase of [redacted]'s tax case:
* Form 2848, Declaration of Representative
* Client Services Agreement
* IRS Contact Memo
* Form 433-A, Collection Information Statement
* Financial Spreadsheet of income and expenses
* Wage and Income Transcripts
Sharing my recent experience with the firm and specifically George *. with whom I had a great pleasure working on my IRS situation. George is very professional, knowledgeable, reliable, trustworthy and of course comes back with winning positive results for the taxpayer. George is super to work with, always returns calls super fast and follow up calls are at the exact time promised. I wish everyone the same awesome business relationship and positive resolution as I had the pleasure with George and of course I will always recommend George to anyone needing these types of services.
“I was pleasantly and professionally supported by The Tax Defenders and especially Kelly and Jillian who went above and beyond my highest expectations. My biggest mistake in this whole process was not calling The Tax Defenders sooner and that mistake cost me nearly $8,000. The [redacted] Officer who was assigned to my case used aggressive collection efforts in an attempt to collect over $60,000 and immediately placed a levy against my Social Security retirement for $1,039 a month. The bottom line is that I couldn't be more pleased with the outcome and I would like to offer my sincere congratulations and thanks for a job well done. Thank you.”
M.B. [redacted], TN
———————————&md...⇄
George was extremely knowledgeable and helpful from the moment we connected. He was very forthright and honest yet he did not pass judgement on how I got to the point of needing tax resolution assistance. I was very impressed with his industry knowledge and appreciated his preliminary guidance. Should the need arise to reconnect with TTD in the near future, I would not hesitate to contact George and his team!
Glad I finally made the call. Should have done it earlier. The advice and action was exactly what I needed to get rid of this stress. Can't emphasize enough to make the call sooner than later.
They were honest, they couldn't help and stated that without asking for money
After receiving a mailing in regard to helping me solve my tax issues, I contacted the Tax Defenders. I had the pleasure of talking with George Diversiev. In staying true to the "no hype" approach, which is what caught my attention to contact them, he asked pointed questions and told me up front that because of my situation, he would not be able to save me much more than what it would cost me to use their service. Although, I was disappointed, I was, at the same time, appreciative of his candor. It is a quality people are starving for in today's institutions. Thank you for having integrity.
The Tax Defenders are the best thing that happened to my husband & I besides our children being born. They made a compromise on our behalf to the IRS & we went from owing the IRS over $45,000 to $3,000 thanks to TTD, they sure know their buisness & each person that we spoke was so nice and caring & showed real interest in our case as if ours was the only case they was working on & we would recommend The Tax Defenders to anyone.
I have had an amazing experience with TTD tax inc. Finding out you owe the irs money is scary and TTD tax inc was there. They answered phone within one ring and thoroughly and knowledgably answered all my questions promptly and satisfactory. These eased my fears and offered many solutions to my problem. I would highly recommend TTD to anyone with any tax irs questions. They are definatly the experts !!
TTD TAX,INC was a helpful corporation that put our minds at ease. George was a respectable and knowledgeable person when we explained our situation. He listened to every worry and explained every step we would be going thru. If you need advise on a tax situation you should call this firm.
I have had an excellent relationship with the "Tax Defenders" located at [redacted], Chicago IL [redacted]. Derek and Colleen have been working with me to solve me tax issues with the IRS. Thus far they have been vigilant and expedient in their efforts and communication with me as to their plan and the status of the situation. They have treated me with respect, and have given me the assurance that they will represent me with integrity and empathy for my situation. I'm confident that they will represent me with the upmost concern and will work very hard to bring about the best possible results for my case.
I was so glad I called the Tax Deffenders they are "THE REAL DEAL " no doubt they are there to help no matter what. I was so worried, but they made me feel so comfortable talking about my all my IRS concerns. They guided me to make the best decision and I was very impressed.
thanks so much , it meant a lot to me how sincere and caring you truly are.
This consumer hired us in September, 2016 for an analysis of his case. His stated desire was to receive a settlement. In email and verbal correspondence specifically with the consumer, as well as in all of our marketing and service agreement documents for any prospect or consumer, we...
specifically state that we cannot and do not promise any client a settlement without this critical analysis step. Nowhere do we ever claim an 85% settlement rate and our disclosures always prominently include that each case is decided based on the consumer's own financial situation. In particular for this consumer, we responded to his initial inquiry via email stating affirmatively and personally that we would investigate and analyze his settlement prospects but could not promise him a settlement.The $950 fee the consumer paid was for the service associated with that analysis. There was no $995 fee and I am uncertain why the consumer cited that amount. We did not send him a form at the end of this analysis but a 60 page work product detailing his exact case.
At the end of his analysis, the consumer was advised that he should not submit a settlement proposal as it would most likely be rejected and jeopardize his low payment plan.
We did not miss any appointment with the consumer but were several minutes late for 3 of the many calls we conducted with the consumer.
All that said, our Director of Resolution and attorney has reached out to the consumer several times to discuss a refund but consumer has declined to talk with him. As with all clients past and present, we are very open to discussing any point of dissatisfaction with the consumer and remedies to include Revdex.com arbitration and/or refunds. It seems the consumer here is using the Revdex.com to request a refund and we have reached out to him to discuss the same. We will attempt to reach him again today.
Tax Defenders were different from the very beginning as their initial contact postcard was straightforward and did not use the scare tactics that many of the other firms that contacted me used. And of course I threw the scarers into the trash immediately.
I spoke with George [redacted] at Tax Defensrs and he listened very carefully while I explained the tax situation in which I found myself. He was very straightforward, asking me a couple of key questions and then informing me of what they could accomplish for me but also pointing out the fact that it would take a much longer period of time than the six weeks which I had available before the closing of the sale of my house. Although they could not resolve my immediate problem, I appreciated their honesty and the fact that they did not ask me to pay money ($3,500-$5,000) up front (which others had asked for) knowing that nothing could be done in the six week time frame. This is a very reputable and trustworthy business.
George [redacted] answered all my questions with honesty and integrity. I had contacted other firms previously and they all wanted money up front before they would review my case and give suggestions. George is very polite and extremely helpful. Thank you!