Tufts Health Plan

Tufts health plan is in receipt of your inquiry dated February 26, regarding consumer [redacted] The Health insurance portability and Accountability act (HIPPA) prevents Tufts Health Care from providing your organization with any information on its members without written authorization from that memberunfortunately, without authorization provided, Tufts Health Plan is prevented from even confirming that [redacted] is a member of Tufts health planIf you have an inquiry from Tufts Health Plan member who has provided written consent, we would be happy to assist you

Re: [redacted] Complaint #: [redacted] To Whom It May Concern: Tufts Health Plan is in receipt of your inquiry dated August 18, 2017, regarding consumer, [redacted] The Health Insurance Portability and Accountability Act ("HIPAA") prevents Tufts Health Plan from providing your organization with any information on its members without written authorization from that memberUnfortunately, without authorization provided, Tufts Health Plan is prevented from even confirming that [redacted] is a member of Tufts Health PlanIf you have an inquiry from a Tufts Health Plan member who has provided written consent, we would be happy to assist youSincerely, [redacted] , Senior Manager, Legal Operations

June 9, 2017 RevDex.com 290 Donald Lynch Boulevard, Suite 102 Marlborough, MA 01752 Re: [redacted] Complaint # [redacted] To Whom It May Concern: Tufts... Health Plan is in receipt of your inquiry dated June 8, 2017 regarding consumer, [redacted] . The Health Insurance Portability and Accountability Act (“HIPAA”) prevents Tufts Health Plan from providing your organization with any information on its members without written authorization from that member. Unfortunately, without authorization provided, Tufts Health Plan is prevented from even confirming that Ms. [redacted] is a member of Tufts Health Plan. If you have an inquiry from a Tufts Health Plan member who has provided written consent, we would be happy to assist you. Sincerely, Rebecca Tieri Dispute Resolution Specialist

Tufts Health Plan is in receipt of your inquiry dated January 21, regarding consumer [redacted] The Health Insurance Portability and Accountability Act ( HIPPA) prevents Tufts Health plan from providing your organization with any information on its members without written authorization from the memberUnfortunately, without authorization, Tufts Health Plan is prevented from even confirming that [redacted] is a member of Tufts Health PlanIf you have an inquiry from Tufts Health Plan member who has provided written consent, we would be happy to assist you

Tufts health plan is in receipt of your inquiry dated December 1, regarding consumer, *** ***The Health Insurance Portability and Accountability Act ("HIPPA") prevents Tufts Health Plan from providing your organization with any information on its members without written authorization from
that memberUnfortunately, without authorization, Tufts Health Plan is prevented from even confirming that *** *** is a member of Tufts Health Plan

Tufts Health Plan is in receipt of your inquiry dated August 31, regarding consumer *** ***The Health Insurance Portability and Accountability Act ("HIPAA") prevents Tufts Health plan from providing your organization with any information on its members without written authorization from
that memberunfortunately, without authorization provided, Tufts Health plan is prevented from even confirming that *** *** is a member of Tufts Health PlanIf you have an inquiry from Tufts Health Plan member who has provided written consent, we would be happy to assist you

Tufts Health Plan is in receipt of your injury dated September 13, regarding consumer *** ***The Health Insurance Portability and Accountability Act (HIPPA) prevents Tufts Health Plan from providing your organization with any information on its members without written authorization
from that memberunfortunately, without authorization provided, Tufts Health Plan is prevented from even confirming that Mr*** is a member of Tufts Health PlanIf you have an inquiry from a Tufts Health Plan member who was provided written consent, We would be happy to assist you

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Regards,
*** ***

Hello, Tufts Health Plan received the additional comments from the consumer and will be reaching out to the consumer directly to address the complaintThank you, Tufts Health Plan

Tufts Health plan is in receipt of your inquiry dated September 9, regarding Tufts Health Plan provider, *** ***The health Insurance Portability and Accountability Act ("HIPPA") prevents Tufts Health Plan from providing your organization with any information on its members without
written authorization from the memberUnfortunately, without authorization, Tufts Health Plan is prevented from confirming any information in the consumer's complaintIf you have an inquiry from a Tufts Health Plan provider or member who has provided written consent, we would be happy to assist you

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
Tell Tufts that I authorize them to give you my name.
Regards,
*** ***

I hereby authorize Tufts Network Health to discuss this matter with the Revdex.com, and submit this electronic authorization, to serve in lieu of my signature, dated 12/22/As evidence, my SSN ends in -*** and my member ID is ***If TNH would like to provide an release form for me to sign, I can also do that.Meanwhile, I have still not heard from a manager at Tufts, and was once again charged a repeat copay to replace another missing prescription from the lost mail-order medications within the past week, despite the approved over-ride.Thank you.Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint #***.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

June
9, 2017
 
 
RevDex.com
290
Donald Lynch Boulevard, Suite 102
Marlborough,
MA 01752
 
 
Re:
[redacted]
      Complaint # [redacted]
 
 
To
Whom It May Concern:
 
Tufts...

Health Plan is in receipt of your
inquiry dated June 8, 2017 regarding consumer, [redacted]. The Health
Insurance Portability and Accountability Act (“HIPAA”) prevents Tufts Health
Plan from providing your organization with any information on its members
without written authorization from that member. Unfortunately, without
authorization provided, Tufts Health Plan is prevented from even confirming
that Ms. [redacted] is a member of Tufts Health Plan.
 
If you have an inquiry from a Tufts
Health Plan member who has provided written consent, we would be happy to assist
you.
 
 
Sincerely,
 
 
Rebecca
Tieri
Dispute
Resolution Specialist

November 16, 2017     Revdex.com 290 Donald Lynch Boulevard, Suite 102 Marlborough, MA 01752     Re: [redacted]       Complaint # [redacted]     To Whom It May Concern:   Tufts Health Plan is in receipt of your inquiry...

dated November 9, 2017 regarding consumer, [redacted]. The Health Insurance Portability and Accountability Act (“HIPAA”) prevents Tufts Health Plan from providing your organization with any information on its members without written authorization from that member. Unfortunately, without authorization provided, Tufts Health Plan is prevented from even confirming that Mr. [redacted] is a member of Tufts Health Plan.   If you have an inquiry from a Tufts Health Plan member who has provided written consent, we would be happy to assist you.     Sincerely,   [redacted] Dispute Resolution Specialist

Tufts health plan is in receipt of your inquiry dated February 26, 2016 regarding consumer [redacted]. The Health insurance portability and Accountability act (HIPPA) prevents Tufts Health Care from providing your organization with any information on its members without written authorization from...

that member. unfortunately, without authorization provided, Tufts Health Plan is prevented from even confirming that [redacted] is a member of Tufts health plan. If you have an inquiry from Tufts Health Plan member who has provided written consent, we would be happy to assist you.

Re: [redacted]Complaint #: [redacted] To Whom It May Concern: Tufts Health Plan is in receipt of your inquiry dated August 18, 2017, regarding consumer, [redacted].  The Health Insurance Portability and Accountability Act ("HIPAA") prevents Tufts Health Plan from providing your...

organization with any information on its members without written authorization from that member. Unfortunately, without authorization provided, Tufts Health Plan is prevented from even confirming that [redacted] is a member of Tufts Health Plan. If you have an inquiry from a Tufts Health Plan member who has provided written consent, we would be happy to assist you. Sincerely, [redacted], Senior Manager, Legal Operations

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I ([redacted]) filed the complaint with the Revdex.com.  That would be the reason they are contacting you, so instead of even reaching out to me to resolve the issue you are going to hide behind the HIPAA privacy law?  thats rich seeing as your customer service rep violated my rights when she opened her mouth.You better get your CEO on the phone with me since I have still been leaving messages for your head of your legal depeartment and she just can be bothered.
Regards,
[redacted]

Tufts Health Plan is in receipt of your inquiry dated April 25, 2017 regarding consumer, [redacted]. The Health Insurance Portability and Accountability Act ("Hippa") prevents Tufts Health Plan from providing your organization with any information on its members without written authorization...

from that member. Unfortunately, without authorization provided, Tufts health plan is prevented from even confirming that Ms. [redacted] is a member of Tufts Health Plan. if you have an inquiry from Tufts Health plan member who was provided written consent, we would be happy to assist you.