Tufts Health Plan

Tufts Health Plan is in receipt of your inquiry dated December 13, 2016 regarding consumer [redacted]. The Health Insurance Portability and and Accountability Act ( HIPPA ) prevents Tufts Health Plan from providing your organization with any information on its members without written...

authorization from that member. Unfortunately, without authorization provided, Tufts Health Plan is prevented from even confirming that Ms. [redacted] is a member of Tufts Health Plan. If you have an inquiry from a Tufts Health Plan member who has provided written consent, we would be happy to assist you.

Tufts Health Plan is in receipt of your inquiry dated January 21, 2016 regarding consumer [redacted]. The Health Insurance Portability and Accountability Act ( HIPPA) prevents Tufts Health plan from providing your organization with any information on its members without written authorization...

from the member. Unfortunately, without authorization, Tufts Health Plan is prevented from even confirming that [redacted] is a member of Tufts Health Plan. If you have an inquiry from Tufts Health Plan member who has provided written consent, we would be happy to assist you.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
Regards,
[redacted]