Ubisoft Entertainment

Final Consumer Response / [redacted] (2000, 6, 2015/01/06) */ Ubisoft has responded to me and has offered to provide me with their season pass [redacted] This would compensate me for the money I put out initially for their productHowever, I may have found a resolution with the company if I take their offer but what about the many others that have already confronted Ubisoft about this issue and have just had a company reject their request like they had done to me for so long until I contacted the Revdex.comI find that even though my personal situation may be rectified, many others have probably been swindled out of their extra $

Initial Business Response / [redacted] (1000, 9, 2015/02/18) */ Dear Mr [redacted] , We were able to locate your support cases in the customer support systemYour game has been restored and compensation for your lost data has been sentWe apologize for the inconvenienceFor inquiries about a refund, you will need to contact the retailer from which you purchased the gameWe do understand your frustration and would like to further assist youWe ask that you follow up in your support ticket due to the public nature of these Revdex.com responsesThe Ubisoft case number for this issue is: XXXXXXXXWe will ensure an agent promptly assists youHave a great day! Initial Consumer Rebuttal / [redacted] (3000, 12, 2015/02/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) They did provide some compensation on the form of in game currency, but I do not feel it was completely adequate considering I will never be able to unlock the full potential of a game I have spent $on in totalIf my game was to be fixed or more in game currency could be provided, then I would see it settledIt took 30+ support phones calls, countless support tickets, and this Revdex.com claim to get someone to start helping meThat in itself requires Ubisoft to pony up a little more help than just slapping a cheap band aid on the situation Final Business Response / [redacted] (4000, 14, 2015/03/04) */ Thank you for respondingHere at Ubisoft we are all gamers and we understand the feeling of losing game dataPlaying through achievements you have already unlocked in any game is frustratingWhile the team is working diligently to restore stats, the good news is that we were able to provide you with enough credits to help recover any lost ground and achievements at a potentially faster pace than the two hours that were initially lostThis should also assist you on the rest of your journey through the game as the items you purchase with your credits will add value until you complete the gameWe hope this response answers your questions as we always appreciate feedback from our players Final Consumer Response / [redacted] (4200, 16, 2015/03/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) Nothing additionally has been doneWhat kind of response is this, I wait weeks and get this kind of response