Unique Lawn Care Reviews (25)
Unique Lawn Care Rating
Address: 229 Congress, Watervliet, Michigan, United States, 49098-9375
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Yes, I have been working with the manager, but seeding efforts still are not sufficient. 50 percent appears to be done correctly (slit seeding as promised) however some areas were missed and another seed was put down in large quantities without adequate protection from birds.
Our manager spoke with Mr.[redacted] on December 4th. He apologized for the miscommunication about the aeration and the delay in our response to his communication. During the conversation, he also addressed Mr. [redacted] billing concerns and we believe the matter has been resolved to the...
customer’s satisfaction.
[A default...
letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Our Production Manager contacted Mr. [redacted], apologized for the problems he experienced and the miscommunication on our part. Together they agreed on a plan of action to fix the issues. We will begin that work this week and from our understanding the customer is satisfied with the...
response as long as the remedies we proposed fix the issues in the lawn.
Our manager has been working with the customer since being made aware of this issue. Together, they agreed on a plan of action that will bring the lawn up to the owner's expectations. We believe the customer is satisfied with the response to their complaint.