United Equitable Insurance

We are not members of the Revdex.com, we are not required to answer or respond to this complaint However as a simply as a courtesy I will.Stephanie A [redacted] is NOT a customer but a 3rd party adversarial claimant I do note that this party has not return the report of loss or other documents for which were sent times This loss is filed under claim # [redacted] and is under Reservation of Right due to policy violation for our policyholder refusing to report this loss and cooperate as is required under the terms and conditions of the policyIf the policyholder continues to violate the policy coverage and the claim will be denied We do not know who this driver is as she is not disclosed as an operator or if she is entitled to be operating the vehicle There are other issues involved which may or may not have an effect on liability in this loss which must be investigated.If MsA [redacted] wish to file a [redacted] Complaint she may do so But it will not change anything in the claim We have a right to investigate an accident and have the cooperation and a report from our policyholder We have days under the Departments rules to either make an offer to settle the claim or advise why it cant beShe has been advised a number of times of the statutes of the claim.This claim remains under Reservation of Right pending the cooperation and report of the policyholder Ron C***Claim Manager

I will be contacting my attorney as this seems to be a common occurrence with this company Complaint: [redacted] I am rejecting this response because: Sincerely, Christopher [redacted]

Claim Number : *** Policy Number: *** Date of loss: 09/23/ As you are aware, United Equitable Insurance Group Ltdare not members of the Revdex.com As such we are not required to respond any Revdex.com
Complaints Any response is simply as a courtesy and nothing more. Mr*** our policyholder has also filed a *** *** ** *** Complaint The complaint is filed under *** We will address his complaint through the *** *** ** *** Thank you,*** ***Claim ManagerUnited Equitable Insurance Group, Ltd

Our stand remains as related *** *** withdrew his claim and it is now closed *** ***Claim ManagerUnited Equitable Group, Ltd

Complaint: ***
I am rejecting this response because: When asked to speak to my ***, they refused
Sincerely,
*** ***

Our claim number is ***This is a car loss Our insured was following the complainant in the flow of traffic reducing speed The vehicle behind our insured; rear ended our insured forcing our insured into the complainant This 3rd vehicle after causing the accident
fled the scene This is a hit & run accident The at fault party is unknown The complainant is aware of this as this is what he reported to the police who took the report as well as our insured.We will not make any payment as our insured is not the cause of this loss and has no liabilityDue to the lack of liability we have denied the complainant claim Our denial will stand *** ***Claim ManagerUnited Equitable Group, Ltd

Complaint: ***
I am rejecting this response because: It makes no sense to say that they didn't know about my driving history when I've been on the policy for three monthsIf I was never in a accident they would have continued to accept my payments until the end of the term
Sincerely,
*** ***

We are not members of the Revdex.com and as such will not respond to any complaint file with the Revdex.com as the Revdex.com direct all parties to the Department of Insurance We will only respond to the Department of Insurance. This party has filed a Illinois Department of Insurance Complaint
per your instruction We will respond to the Department of Insurance only

We are not members of the Revdex.com therefore not required to answer such a filing We will not respond to this complaint and we ask the Revdex.com to explain to the complainant we are not subject to the Revdex.com rating As such because we are not members; all non member company are given a "
F " rating That your rating is not a true Representation of a non-member Company. This party filed a complaint with the Illinois Department of Insurance for which we will respond to The complainant will have her answer from them. Ron ***Claim ManagerUnited Equitable Gruop, Ltd

We are not members of the Revdex.com as such we are not required to respond to this inquiry. However, Mr*** is well aware of the status of his claim. He has refused the ACV settlement as he feels we should pay his vehicle off. This is incorrect, we do not pay any vehicle offAuto
Insurance is not require to do so. We offer the actual cash value less the required subtractions. As sated he is well away of the subtraction as the ACV has been fully explained. Mr*** rejected the amount advising he will retain an attorney. No further information will be release so as not to violate our rights under the terms and conditions of the policy. The claim is now pending contact from Mr*** Attorney at which time the same settlement value will be made. We are not increasing the amountThe settlement value is final. Ron ***Claim ManagerUnited Equitable Group, Ltd

Complaint: ***
I am rejecting this response because My car was parkedTheir insured was struck by an intersection, it’s not like the first car caused her car to hit my carThey are only doing this because they are a broke, non profit insurance company with bad reviewsI’m starting a petition to have them closed
Sincerely,
Darry; S***

Initial Business Response /* (1000, 6, 2015/08/11) */
Contact Name and Title: [redacted], Claim Manager
we are not members of the Revdex.com.
This party is a 3rd party claimant not our policyholder.
A policy is a contract in order to have coverage or have a policy the terms and conditions must be...

complied with and full cooperation as well as a report of loss must be filed by the policyholder.
Our policyholder has violated the terms and conditions of the policy by refusing to report the loss or cooperate. As such coverage is denied as well as the claim.
We will not make any payment in this loss. The policyholder is fully responsible for any and all damages,
Coverage and the claim is denied
Initial Consumer Rebuttal /* (3000, 8, 2015/08/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This fly by night "Insurance Company" should not be allowed to operate. The owners should be put in jail. Illinois law requires drivers to have insurance. The insurance company is also supposed to insure the driver. Their client rear ended my vehicle and the insured should be covered and they should fix my vehicle. To say that their client is not in compliant with their rules does not absolve them from financial responsibility. They can't just print insurance cards and keep the money.

I will be contacting my attorney as this seems to be a common occurrence with this company. 
Complaint: 1[redacted]
I am rejecting this response because:
Sincerely,
Christopher [redacted]

We are not members of the Revdex.com, we are not required to answer or respond to this complaint.  However as a simply as a courtesy I will.Stephanie A[redacted] is NOT a customer but a 3rd party adversarial claimant.  I do note that this party has not return the report of loss or other documents for...

which were sent 3 times.  This loss is filed under claim # [redacted] and is under Reservation of Right due to policy violation for our policyholder refusing to report this loss and cooperate as is required under the terms and conditions of the policy. If the policyholder continues to violate the policy coverage and the claim will be denied.  We do not know who this driver is as she is not disclosed as an operator or if she is entitled to be operating the vehicle.  There are other issues involved which may or may not have  an effect on liability in this loss which must be investigated.If Ms. A[redacted] wish to file a [redacted] Complaint she may do so.  But it will not change anything in the claim.  We have a right to investigate an accident and have the cooperation and a report from our policyholder.  We have 60 days under the Departments rules to either make an offer to settle the claim or advise why it cant be. She has been advised a number of times of the statutes of the claim.This claim remains under Reservation of Right pending the cooperation and report of the policyholder.  Ron C[redacted]Claim Manager

Our claim no.  is [redacted] must be on all documentsAs the Revdex.com is aware we are not members to the Revdex.com, we are not required to respond to a Revdex.com Complaint.  However, as a courtesy I will respond.The complainant is a 3rd party adversarial party to the loss.  They are not our policy and...

are not entitled to the same benefits. We keep her advised of the status of the claim when she calls.  We are not required to contact her to provide her a status.  The only status we are required to give her is at the ended of 60 days.Once we have complete gathering the needed information from our policyholder as is required we will be in a position to make an offer.  We are not required to repair her vehicle.  We will extend an offer and that is all.  She is not our policyholder.Until this is complete coverage will remain in question and the loss will remain under reservation of rights with coverage in question.[redacted]Claim ManagerUnited Equitable Group, Ltd

We are not members of the Revdex.com as such not required to respond to this complaint.The complainant is not our Customer or policyholder, they are a 3rd party.  The investigation reveals our policyholder has no negligence, responsibility or liability in the loss.  We have denied the claim and...

continue to deny.  We once again deny the claim.  The complaint should be placing his claim with the party who caused the loss just like we are for our policyholder.Claim is denied.   Ron C[redacted]Claim ManagerUnited Equitable Group, Ltd

We are not members of the Revdex.com, as such we are under no obligation to answer the complaint.  However, as a courtesy I will respond.The complainant  is not pour policyholder as such not a customer and not entitled to any benefits.   Our legal obligation is to our policyholder only.On 6/4/2014 we denied the claim to both the complainant and to his insurance company [redacted].  Based on our policyholder statement the complainant is the at fault party.  As such they are more than 51% at fault for the loss as such barred from any recovery under the Law.  8/20.2014 we denied [redacted] subrogation claim based on the same denial.   The complainant is guilty of one or more, failure to reduce speed to avoid an accident, improper lane usage, improper look out, inattentive driving.  That no police report was filed.  We side with our policyholder just like [redacted] would side with the complainant.  However, [redacted] closed their file.We denied this claim based on liability and continue to deny based on liability.  We will not reconsider the denial.  The claim remains denied.Thank you,[redacted]Claim ManagerUnited Equitable Group, Ltd

Complaint: [redacted]
I am rejecting this response because: UEI never even came out to access the damages on my car;  and had no intentions on owning up to their responsibility as an Insurance company.  They have been lying about this accident since the very beginning. They should not be allowed to stay in business. They are just collecting money from people and not taking responsibility for those people. I will continue to fight them regarding my loss.  My Insurance company closed the file because they realized that UEI has no intentions of doing what is right in this matter. [redacted] paid for the damages to my to be repaired because they realized that UEI was not going to do it; and grew tire of fighting with them. I was still out of pocket for the deductible of $500. [redacted] said that the legal cost for them would be much greater to go after UEI in court, than to just pay for the repairs;  so after 2 years of no success with UEI, they closed the file. I was still left with a $500 loss due to UEI's negligence. I will continue to fight them regarding this matter. I appreciate Revdex.com's efforts in this matter; although I realize that UEI has no intentions of owning up to their responsibility.
Sincerely,
[redacted]

Claim Number [redacted]As the Revdex.com is aware we are not members of the Revdex.com.  As such we are under no obligation to answer or respond to this filing.  This has no effect on this  Company.  However, as simply as a courtesy to the Revdex.com we will provide a short reponse.This policy was...

deemed null and void and rescinded due to a Material Misrepresentation of the application.  The applicant failed to disclose a number of arrest for driving while her drivers was suspended/revoked. speeding and a number of other arrest. If this information would have been disclosed at the time of application none would have been issued as she is an unacceptable risk.   We will not reconsider this denial and it stands.As for her refund, it would not come from this Company, as she is aware it would come from her agent, [redacted].  Any question regarding the refund must be directed to her agent.  We can not assist her in the refund. [redacted]Claim ManagerUnited Equitable Insurance Group, Ltd

We are not members of the Revdex.com and as such are not required to respond to any complaint filed or agree to any action by the Revdex.com.  This response is simply as a courtesy and nothing more.  This response in no way waives any or our rights under the policy. Furthermore, it is not a waiver...

of any requirements under the terms and conditions under the policy for which the policyholder is required to comply with.   Any action by the policyholder that can be constructed as a refusal to cooperate will result in a denial of coverage for violating the terms and conditions of the policy.  Claim # [redacted]This loss is currently under investigation.  We are entitled to conduct an investigation into
the claim and into the past driving/claim history of any policyholder.  Part of that investigation is
forms and documents be filled out and supplied by the policyholder.  The written report is one of those
documents.  The policyholder returned
this report 11/30/2015.The policyholder as all policyholder no matter what Company
has a deductible and is required to pay the deductible per loss.  A policyholder is self insured for this
amount.  In this case, the policyholder
purchased a $500.00 deductible.   We will not waive the deductible or any part thereof.  The policyholder did not purchase any car rental
reimbursement.  He needs to address this
with his Agent.Once the investigation has been completed we will advise the
policyholder.The $500.00 deductible will stand.  [redacted]Claim Manager