Universal Commerce LLC

October 14, 2016 [redacted]
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[redacted]   We are sorry to hear that you are not satisfied with your order of the Clear Cast Antenna.   Per the notice that arrived with your order, your purchase is covered by our 30 day...

money back guarantee. You may return the merchandise to 8000 Freedom Ave NW, Canton, OH 44720. Upon receipt of your return, your refund will be processed within 3-5 business days.   If you have any further questions or concerns, please contact me directly at ([redacted].   Sincerely,   Valerie Moreland Director of Compliance

August 19, 2015[redacted]   
[redacted]
[redacted]  [redacted] Dear [redacted], We sincerely apologize for the inconvenience you have experienced with your order. Rest assured, [redacted] the service you received is not typical of UniversalCommerce’s...

level of customer satisfaction. The necessary steps are being takento ensure this type of situation does not reoccur.  Our records show your refund check was mailed on August 18, 2015. Thank you forbringing this matter to our attention. If you should have any other questionsor concerns, please contact me directly at [redacted] 
 Sincerely, [redacted]Director of Compliance