Universal Moving Services

Universal Moving Services has to be the worst company I ever dealt with Before I agreed to use them I was receiving emails and phone calls Once I agreedto their service based on price they ignored me and tratedme like garbageThey arrived on Aug 2018, after they loaded the moving truck, I was told I have to pay dollars more or my belongings will be returned to me I was told the trip to Florida from New York will be to days , I finally received furniture close to a month laterI was told my belongings will be first sent to a climate controlled storage facilityClearly this wasnt the case, all our clothes arrived with a foul musty odor like gasoline that all clothes had to be sent to cleanersBoxes clearly marked fragile were delivered with the box crushed that caused all light shades to be damagedBelongings that were packed in boxes were delivered with no boxes, when I questioned where is the box, I received no answer When the truck arrived in Florida, the driv

Pickup: Binding contract for $with full pack of BR apt from Watertown, MA to STL, MOMove out day scheduled for 6/I was informed that I would be called 24h prior to pick upNo call day before pick up (6/28)After calling Universal Moving Services at 11am was called back at 5pm by employee StacyVery rude over phone, phone call given to managerManager (Taylor) states trucks breaking down, very busy, cannot pick up on 6/Rescheduled for 6/Upon mover arrival (6/30) carrier states "will be $more" because "underestimated size of move"States "The bed alone will take up the size estimated for" despite the fact that a full and accurate inventory list was provided to Universal Moving CompanySee attached docsLarge moving truck is 100% emptyDue to stressful circumstances to be fully moved from apt by next day and nothing was packed (had paid for full pack service) I was forced to sign addendum contract stating I would pay $The additional charge was do

Company picked up household goods on June for move to Las Vegas, NV Stated delivery time was 7-days It is now August and they won't give a delivery date In fact they won't even answer the phone anymore!