Misleading sales tactics and unsolicited goods Universal Supply contacted our office, indicating that they were our regular toner supplier and that our copier needed toner How they accessed our copier data is unknown They sent toner for the copier, with an invoice times the amount charged by our actual supplier In response to requests for payment, I indicated that the goods sent were unsolicited, overcharged, and sent under the guise that we had an existing business relationship with Universal Supply I requested that Universal Supply pick up the toner from our office, which they have not done They have now sent our bill to collections I have reiterated that the toner is available for piat our office M-F during business hours
Thank you for accepting the toner back - I made a mistake in placing an order and they were very agreeable to accept the toner back I appreciate their help in light of my mistake [redacted]
This company is a scam, they call and pretend/skimp around the fact that toner pricing is going up and you have to order now to get the price locked inThey pretend to be your vendor and act like they are your friend and have everyone's name memorized at the business so as to appear to be more friendly and an actual vendorThey get lucky and get a new person on the phone to authorized the order because of their [redacted] sales techniquesThe problem is all you can do is write this review after the factUnfortunately no one thinks to google this company when they are bulling you on the phone at the time of the order
I received a call from a woman claiming to be one of our vendors, who said they were associated with Xerox, which is who our contract is withShe knew my equipment model numbers and everythingShe informed me that their prices would be going up significantly, but that if I order a toner today they could do a price freeze for months I agreed and received the toner in the mailAlong with the toner was an invoice for an extremely ridiculous amount (about times what this toner usually costs) from Universal Supply CorpI didn't think that it was correct, but went ahead and gave it to my accounts payable departmentShe unfortunately saw no problem with it and went ahead and paid themAbout two weeks later, another woman called and tried the same bit with meI informed her that we did not need any more toner at this timeShe then proceeded to hang up on me, which was a big red flagThen I received another toner in the mail days later, after me telling her we did not need more tonerI looked up the company so that I could return the product, and found a web site for themThis time the company name was Simply Office Supplies not Universal Supply CorpI called and was told that this order was not from them, and that they had no office or shipping facility in Gandville MichiganSo, I googled the address with the name and I found all kind of "scam alerts" regarding the address usedApparently the address used is a mail forwarding facilityFrom what I read, If you EVER receive something from the address "Stanford Ave SW, Grandville MI 49418", it is more than likely a scamThis is a mail forwarding address, so that the original address is not on recordThis is a complete scam! They are ripping off big and small companies left and rightPLEASE BEWARE of either company- "Universal Supply Corpor Simply Office Supplies"Even if they have information on your equipment, do not trust them! Do not accept! They will take your money and give you the run aroundI can't believe I let the first invoice go through, it make me so mad! They will NOT receive another dime from us
I was contacted by phone on 10/26/by J [redacted] our Ricoh machine MPC contract for toner was going up from $to $ That there would be a year freeze on the price until Nov I thought I was talking to our new supply company from Ricoh that had since been taken over by GFI Digitals out of Jefferson City,moWe believe that Supply Solutions Pro is a toner shark and is trying to deceive our company Product_Or_Service: Toner Order_Number: Invoice # [redacted]
This company is a scam They attempt to trick you into agreeing to buy something by phone When our gatekeeper shut them out, they backpedaledSteve Barrett of Barrett Industries was the name de jour of the "president" of this "company" who was asking us to self-identify our printer so they could "commit us to an annual service rate for toner" Absolue lunacy When we called back from a separate number, the main number goes to a queen-gatekeeper (irony) on their end that says she can direct the call only if we know the company name She claims the switchboard is for all companies operating out of one building and that she does not have a personnel directory, only a business name directory When pressed for the contact for Barrett Industries, she said "all I can do is have you put on a do-not call list" What??????????? Lock these people up and throw away the key
Caller ID says Ink Express, XXX-XXX-XXXX Phone # lookup also comes back to Universal Supply Corp and Supply Solutions Pro Gentleman asked for Accounts Payable Told him that was me He asked more times, "That's you? You're AP?" After yeses, he says ,"oh, I was looking at the wrong note, can you give me IT" I asked what he needed, and he says "To talk to IT department." Again, asked what he needs, he says, "to talk to one of the guys in IT" Asked if he has one of our machines, and he says, "Look, I'll just call the guy direct cause you're asking way too many questions." Scam company, fraudsters, phishing for info Don't give them your information MANY like reviews from multiple review sites
They shipped us a toner claiming that our supplier will no longer send us productsWe called our supplier and they affirmed us that this is not true and that Universal Supply Corp is a 'toner pirate'Universal Supply Corp charged us for toner a price that is times higher than normal! We called Universal and asked to return it but the not-so-nice lady said they will have to charge us 15% restocking fee! This business does not operate on good principalsPlease be careful dealing with UniversalThey claim stuff about your supplier that are plain not true and trick you into ordering their stuff for which they charge outrages amounts! Please exercise caution when dealing with them!
Our Front Desk person received a call from a number associated with this company They explained that our prices for toner would be rising and ask which model printer we had so they could verify if it would affect us After this they began shipping Toner to us at marked up rates Unfortunately we paid for some of the toner This company has now changed its name and is known as Supply Solutions Pro
Received phone call and person made it sound like he was representing Xerox for our copier toner Then received another call to confirm He spoke fast and said you are locked in for a year price of $7.75, never said it was $ Received toner and then a week later receive an invoice for $ Called and asked if they were associated with Xerox/COTG and was told NO Have to send the toner back
This company is a scam They attempt to trick you into agreeing to buy something by phone When our gatekeeper shut them out, they backpedaledSteve Barrett of Barrett Industries was the name de jour of the "president" of this "company" who was asking us to self-identify our printer so they could "commit us to an annual service rate for toner"
Absolue lunacy When we called back from a separate number, the main number goes to a queen-gatekeeper (irony) on their end that says she can direct the call only if we know the company name She claims the switchboard is for all companies operating out of one building and that she does not have a personnel directory, only a business name directory When pressed for the contact for Barrett Industries, she said "all I can do is have you put on a do-not call list" What???????????
Lock these people up and throw away the key
Misleading sales tactics and unsolicited goods
Universal Supply contacted our office, indicating that they were our regular toner supplier and that our copier needed toner How they accessed our copier data is unknown They sent toner for the copier, with an invoice times the amount charged by our actual supplier In response to requests for payment, I indicated that the goods sent were unsolicited, overcharged, and sent under the guise that we had an existing business relationship with Universal Supply I requested that Universal Supply pick up the toner from our office, which they have not done They have now sent our bill to collections I have reiterated that the toner is available for piat our office M-F during business hours
This company is a scam, they call and pretend/skimp around the fact that toner pricing is going up and you have to order now to get the price locked inThey pretend to be your vendor and act like they are your friend and have everyone's name memorized at the business so as to appear to be more friendly and an actual vendorThey get lucky and get a new person on the phone to authorized the order because of their *** sales techniquesThe problem is all you can do is write this review after the factUnfortunately no one thinks to google this company when they are bulling you on the phone at the time of the order
I was contacted by phone on 10/26/by J*** our Ricoh machine MPC contract for toner was going up from $to $ That there would be a year freeze on the price until Nov I thought I was talking to our new supply company from Ricoh that had since been taken over by GFI Digitals out of Jefferson City,moWe believe that Supply Solutions Pro is a toner shark and is trying to deceive our company
Product_Or_Service: Toner
Order_Number: Invoice # ***
Caller ID says Ink Express, XXX-XXX-XXXX Phone # lookup also comes back to Universal Supply Corp and Supply Solutions Pro Gentleman asked for Accounts Payable Told him that was me He asked more times, "That's you? You're AP?" After yeses, he says ,"oh, I was looking at the wrong note, can you give me IT" I asked what he needed, and he says "To talk to IT department." Again, asked what he needs, he says, "to talk to one of the guys in IT" Asked if he has one of our machines, and he says, "Look, I'll just call the guy direct cause you're asking way too many questions." Scam company, fraudsters, phishing for info Don't give them your information MANY like reviews from multiple review sites
Thank you for accepting the toner back - I made a mistake in placing an order and they were very agreeable to accept the toner back I appreciate their help in light of my mistake
***
All of the other reviews are true with the point that they call acting like the a vendor for your company. The company I'm with, we are under a contract with our machines. We ran out of a toner and coincidentally received a phone call about toner. I was also told about a price increase and if I bought now we would be locked in at the lower rate for 2 years. They did not ask for a credit card number but there was an invoice attached to the package when it arrived. However, there was no price on the invoice or model number for the toner. I called our distributor b/c the toner we received was not correct for the machine that ran out. My distributor is the one who informed me that we have a contract with them and do not pay for toner anyway. He also informed me that the company is a toner pirate and they have even called them to try to scam them. He said to send it back, do not open it, or reseal it best you can if you have, and send it back. We plan to do this today. Good luck everyone, this is definitely a scam.
They called our business and gave the impression, with knowledge of our equipment , that they were associated with our contractor. They stated that toner was going to increase in cost and I could lock in a price for the next 24 months if I made a purchase . When the bill came with a different company name, I called to say I would be returning the toner. They told me there would be a charge of nearly $50.00 to return it. They record the conversations, and although I'm sure they slip in all the words necessary to avoid a law suit, they misrepresent who they are. Further online research confirms that many have complained about the same issue.
I received a call from a woman claiming to be one of our vendors, who said they were associated with Xerox, which is who our contract is with. She knew my equipment model numbers and everything. She informed me that their prices would be going up significantly, but that if I order a toner today they could do a price freeze for 12 months. I agreed and received the toner in the mail. Along with the toner was an invoice for an extremely ridiculous amount (about 6 times what this toner usually costs) from Universal Supply Corp. I didn't think that it was correct, but went ahead and gave it to my accounts payable department. She unfortunately saw no problem with it and went ahead and paid them. About two weeks later, another woman called and tried the same bit with me. I informed her that we did not need any more toner at this time. She then proceeded to hang up on me, which was a big red flag. Then I received another toner in the mail days later, after me telling her we did not need more toner. I looked up the company so that I could return the product, and found a web site for them. This time the company name was Simply Office Supplies not Universal Supply Corp. I called and was told that this order was not from them, and that they had no office or shipping facility in Gandville Michigan. So, I googled the address with the name and I found all kind of "scam alerts" regarding the address used. Apparently the address used is a mail forwarding facility. From what I read, If you EVER receive something from the address "2885 Stanford Ave SW, Grandville MI 49418", it is more than likely a scam. This is a mail forwarding address, so that the original address is not on record. This is a complete scam! They are ripping off big and small companies left and right. PLEASE BEWARE of either company- "Universal Supply Corp. or Simply Office Supplies". Even if they have information on your equipment, do not trust them! Do not accept! They will take your money and give you the run around. I can't believe I let the first invoice go through, it make me so mad! They will NOT receive another dime from us.
They called our company & gave the impression that they were associated with our vendor, knowing what ink cartridges orders had just been placed. They stated that toner was going to increase in cost and I could lock in a price for the next 24 months if I made a purchase . I never received a bill, but I did receive a phone call stating that we owed them over $600. Once I asked for their "so called" recorded message they claimed to have, apparently management was unavailable on a Monday morning, I am sending their ink back & will NEVER recommend anyone to doing business with this company! They are scams who collect information on the products you use, then claim to lock in a price for a year! Oh, & the best part is they call the day after you order toner, to make you believe you are speaking with your vendor & not a separate comapny. ABSOLUTELY RIDICULOUS!
Misleading sales tactics and unsolicited goods Universal Supply contacted our office, indicating that they were our regular toner supplier and that our copier needed toner How they accessed our copier data is unknown They sent toner for the copier, with an invoice times the amount charged by our actual supplier In response to requests for payment, I indicated that the goods sent were unsolicited, overcharged, and sent under the guise that we had an existing business relationship with Universal Supply I requested that Universal Supply pick up the toner from our office, which they have not done They have now sent our bill to collections I have reiterated that the toner is available for piat our office M-F during business hours
Thank you for accepting the toner back - I made a mistake in placing an order and they were very agreeable to accept the toner back I appreciate their help in light of my mistake [redacted]
This company is a scam, they call and pretend/skimp around the fact that toner pricing is going up and you have to order now to get the price locked inThey pretend to be your vendor and act like they are your friend and have everyone's name memorized at the business so as to appear to be more friendly and an actual vendorThey get lucky and get a new person on the phone to authorized the order because of their [redacted] sales techniquesThe problem is all you can do is write this review after the factUnfortunately no one thinks to google this company when they are bulling you on the phone at the time of the order
I received a call from a woman claiming to be one of our vendors, who said they were associated with Xerox, which is who our contract is withShe knew my equipment model numbers and everythingShe informed me that their prices would be going up significantly, but that if I order a toner today they could do a price freeze for months I agreed and received the toner in the mailAlong with the toner was an invoice for an extremely ridiculous amount (about times what this toner usually costs) from Universal Supply CorpI didn't think that it was correct, but went ahead and gave it to my accounts payable departmentShe unfortunately saw no problem with it and went ahead and paid themAbout two weeks later, another woman called and tried the same bit with meI informed her that we did not need any more toner at this timeShe then proceeded to hang up on me, which was a big red flagThen I received another toner in the mail days later, after me telling her we did not need more tonerI looked up the company so that I could return the product, and found a web site for themThis time the company name was Simply Office Supplies not Universal Supply CorpI called and was told that this order was not from them, and that they had no office or shipping facility in Gandville MichiganSo, I googled the address with the name and I found all kind of "scam alerts" regarding the address usedApparently the address used is a mail forwarding facilityFrom what I read, If you EVER receive something from the address "Stanford Ave SW, Grandville MI 49418", it is more than likely a scamThis is a mail forwarding address, so that the original address is not on recordThis is a complete scam! They are ripping off big and small companies left and rightPLEASE BEWARE of either company- "Universal Supply Corpor Simply Office Supplies"Even if they have information on your equipment, do not trust them! Do not accept! They will take your money and give you the run aroundI can't believe I let the first invoice go through, it make me so mad! They will NOT receive another dime from us
I was contacted by phone on 10/26/by J [redacted] our Ricoh machine MPC contract for toner was going up from $to $ That there would be a year freeze on the price until Nov I thought I was talking to our new supply company from Ricoh that had since been taken over by GFI Digitals out of Jefferson City,moWe believe that Supply Solutions Pro is a toner shark and is trying to deceive our company Product_Or_Service: Toner Order_Number: Invoice # [redacted]
This company is a scam They attempt to trick you into agreeing to buy something by phone When our gatekeeper shut them out, they backpedaledSteve Barrett of Barrett Industries was the name de jour of the "president" of this "company" who was asking us to self-identify our printer so they could "commit us to an annual service rate for toner" Absolue lunacy When we called back from a separate number, the main number goes to a queen-gatekeeper (irony) on their end that says she can direct the call only if we know the company name She claims the switchboard is for all companies operating out of one building and that she does not have a personnel directory, only a business name directory When pressed for the contact for Barrett Industries, she said "all I can do is have you put on a do-not call list" What??????????? Lock these people up and throw away the key
Caller ID says Ink Express, XXX-XXX-XXXX Phone # lookup also comes back to Universal Supply Corp and Supply Solutions Pro Gentleman asked for Accounts Payable Told him that was me He asked more times, "That's you? You're AP?" After yeses, he says ,"oh, I was looking at the wrong note, can you give me IT" I asked what he needed, and he says "To talk to IT department." Again, asked what he needs, he says, "to talk to one of the guys in IT" Asked if he has one of our machines, and he says, "Look, I'll just call the guy direct cause you're asking way too many questions." Scam company, fraudsters, phishing for info Don't give them your information MANY like reviews from multiple review sites
They shipped us a toner claiming that our supplier will no longer send us productsWe called our supplier and they affirmed us that this is not true and that Universal Supply Corp is a 'toner pirate'Universal Supply Corp charged us for toner a price that is times higher than normal! We called Universal and asked to return it but the not-so-nice lady said they will have to charge us 15% restocking fee! This business does not operate on good principalsPlease be careful dealing with UniversalThey claim stuff about your supplier that are plain not true and trick you into ordering their stuff for which they charge outrages amounts! Please exercise caution when dealing with them!
Our Front Desk person received a call from a number associated with this company They explained that our prices for toner would be rising and ask which model printer we had so they could verify if it would affect us After this they began shipping Toner to us at marked up rates Unfortunately we paid for some of the toner This company has now changed its name and is known as Supply Solutions Pro
Received phone call and person made it sound like he was representing Xerox for our copier toner Then received another call to confirm He spoke fast and said you are locked in for a year price of $7.75, never said it was $ Received toner and then a week later receive an invoice for $ Called and asked if they were associated with Xerox/COTG and was told NO Have to send the toner back
This company is a scam They attempt to trick you into agreeing to buy something by phone When our gatekeeper shut them out, they backpedaledSteve Barrett of Barrett Industries was the name de jour of the "president" of this "company" who was asking us to self-identify our printer so they could "commit us to an annual service rate for toner"
Absolue lunacy When we called back from a separate number, the main number goes to a queen-gatekeeper (irony) on their end that says she can direct the call only if we know the company name She claims the switchboard is for all companies operating out of one building and that she does not have a personnel directory, only a business name directory When pressed for the contact for Barrett Industries, she said "all I can do is have you put on a do-not call list" What???????????
Lock these people up and throw away the key
Misleading sales tactics and unsolicited goods
Universal Supply contacted our office, indicating that they were our regular toner supplier and that our copier needed toner How they accessed our copier data is unknown They sent toner for the copier, with an invoice times the amount charged by our actual supplier In response to requests for payment, I indicated that the goods sent were unsolicited, overcharged, and sent under the guise that we had an existing business relationship with Universal Supply I requested that Universal Supply pick up the toner from our office, which they have not done They have now sent our bill to collections I have reiterated that the toner is available for piat our office M-F during business hours
This company is a scam, they call and pretend/skimp around the fact that toner pricing is going up and you have to order now to get the price locked inThey pretend to be your vendor and act like they are your friend and have everyone's name memorized at the business so as to appear to be more friendly and an actual vendorThey get lucky and get a new person on the phone to authorized the order because of their *** sales techniquesThe problem is all you can do is write this review after the factUnfortunately no one thinks to google this company when they are bulling you on the phone at the time of the order
I was contacted by phone on 10/26/by J*** our Ricoh machine MPC contract for toner was going up from $to $ That there would be a year freeze on the price until Nov I thought I was talking to our new supply company from Ricoh that had since been taken over by GFI Digitals out of Jefferson City,moWe believe that Supply Solutions Pro is a toner shark and is trying to deceive our company
Product_Or_Service: Toner
Order_Number: Invoice # ***
Caller ID says Ink Express, XXX-XXX-XXXX Phone # lookup also comes back to Universal Supply Corp and Supply Solutions Pro Gentleman asked for Accounts Payable Told him that was me He asked more times, "That's you? You're AP?" After yeses, he says ,"oh, I was looking at the wrong note, can you give me IT" I asked what he needed, and he says "To talk to IT department." Again, asked what he needs, he says, "to talk to one of the guys in IT" Asked if he has one of our machines, and he says, "Look, I'll just call the guy direct cause you're asking way too many questions." Scam company, fraudsters, phishing for info Don't give them your information MANY like reviews from multiple review sites
Thank you for accepting the toner back - I made a mistake in placing an order and they were very agreeable to accept the toner back I appreciate their help in light of my mistake
***
All of the other reviews are true with the point that they call acting like the a vendor for your company. The company I'm with, we are under a contract with our machines. We ran out of a toner and coincidentally received a phone call about toner. I was also told about a price increase and if I bought now we would be locked in at the lower rate for 2 years. They did not ask for a credit card number but there was an invoice attached to the package when it arrived. However, there was no price on the invoice or model number for the toner. I called our distributor b/c the toner we received was not correct for the machine that ran out. My distributor is the one who informed me that we have a contract with them and do not pay for toner anyway. He also informed me that the company is a toner pirate and they have even called them to try to scam them. He said to send it back, do not open it, or reseal it best you can if you have, and send it back. We plan to do this today. Good luck everyone, this is definitely a scam.
They called our business and gave the impression, with knowledge of our equipment , that they were associated with our contractor. They stated that toner was going to increase in cost and I could lock in a price for the next 24 months if I made a purchase . When the bill came with a different company name, I called to say I would be returning the toner. They told me there would be a charge of nearly $50.00 to return it. They record the conversations, and although I'm sure they slip in all the words necessary to avoid a law suit, they misrepresent who they are. Further online research confirms that many have complained about the same issue.
I received a call from a woman claiming to be one of our vendors, who said they were associated with Xerox, which is who our contract is with. She knew my equipment model numbers and everything. She informed me that their prices would be going up significantly, but that if I order a toner today they could do a price freeze for 12 months. I agreed and received the toner in the mail. Along with the toner was an invoice for an extremely ridiculous amount (about 6 times what this toner usually costs) from Universal Supply Corp. I didn't think that it was correct, but went ahead and gave it to my accounts payable department. She unfortunately saw no problem with it and went ahead and paid them. About two weeks later, another woman called and tried the same bit with me. I informed her that we did not need any more toner at this time. She then proceeded to hang up on me, which was a big red flag. Then I received another toner in the mail days later, after me telling her we did not need more toner. I looked up the company so that I could return the product, and found a web site for them. This time the company name was Simply Office Supplies not Universal Supply Corp. I called and was told that this order was not from them, and that they had no office or shipping facility in Gandville Michigan. So, I googled the address with the name and I found all kind of "scam alerts" regarding the address used. Apparently the address used is a mail forwarding facility. From what I read, If you EVER receive something from the address "2885 Stanford Ave SW, Grandville MI 49418", it is more than likely a scam. This is a mail forwarding address, so that the original address is not on record. This is a complete scam! They are ripping off big and small companies left and right. PLEASE BEWARE of either company- "Universal Supply Corp. or Simply Office Supplies". Even if they have information on your equipment, do not trust them! Do not accept! They will take your money and give you the run around. I can't believe I let the first invoice go through, it make me so mad! They will NOT receive another dime from us.
They called our company & gave the impression that they were associated with our vendor, knowing what ink cartridges orders had just been placed. They stated that toner was going to increase in cost and I could lock in a price for the next 24 months if I made a purchase . I never received a bill, but I did receive a phone call stating that we owed them over $600. Once I asked for their "so called" recorded message they claimed to have, apparently management was unavailable on a Monday morning, I am sending their ink back & will NEVER recommend anyone to doing business with this company! They are scams who collect information on the products you use, then claim to lock in a price for a year! Oh, & the best part is they call the day after you order toner, to make you believe you are speaking with your vendor & not a separate comapny. ABSOLUTELY RIDICULOUS!