They shipped us a toner claiming that our supplier will no longer send us products. We called our supplier and they affirmed us that this is not true and that Universal Supply Corp is a 'toner pirate'. Universal Supply Corp charged us for 1 toner a price that is 6 times higher than normal! We called Universal and asked to return it but the not-so-nice lady said they will have to charge us 15% restocking fee! This business does not operate on good principals. Please be careful dealing with Universal. They claim stuff about your supplier that are plain not true and trick you into ordering their stuff for which they charge outrages amounts! Please exercise caution when dealing with them!
They shipped us a toner claiming that our supplier will no longer send us products. We called our supplier and they affirmed us that this is not true and that Universal Supply Corp is a 'toner pirate'. Universal Supply Corp charged us for 1 toner a price that is 6 times higher than normal! We called Universal and asked to return it but the not-so-nice lady said they will have to charge us 15% restocking fee! This business does not operate on good principals. Please be careful dealing with Universal. They claim stuff about your supplier that are plain not true and trick you into ordering their stuff for which they charge outrages amounts! Please exercise caution when dealing with them!