I've used Energy Secure on several occasions and I'm just as happy as I was the first time I used this company! Steve, the owner, came out to show us windows and a roofing material that best fit our budget and our home design. The price is ALWAYS right, the service is ALWAYS great, and the quality is 2nd to none! We will recommend Steve and his team at Energy Secure to anyone that ask. We are VERY happy with the entire Energy Secure Solutions team! Call them you can't go wrong! Thank you again Energy Secure and Happy Holidays!!! :-)
Revdex.com:
There is no date on this response, so I am unsure what "next week" is?
I will accept delivery on Tuesday Dec, 28th between 10-12 noon. I will need to inspect the door before I sign-off that it is the door I ordered.
The address for delivery is:
5805 Graham Court Indpls 46250
[Provide details of why you are not satisfied with this resolution.]Please find attached a copy of my contract with energy secure solutions in Steve [redacted] that proves that he was my contractor and he did receive money from me and he was assigned to the job
[redacted]
Thanks for your time Steve. My windows are great and so is Matt! Thanks to you and him, I have noticed a great change in the length of time my air conditioner works, i.e. it runs in shorter runs and with more time between cycles. way cooler upstairs too. My older son came in one night and he asked me if I could turn the air off or down, because it was too cold in his room! that has never happened before. Take care, I will have many more customers for you! just continue to provide stellar service and installations, and you will be prosperous and have the freedom you are in search of!
I have been looking for a company to purchase windows from and a sliding patio door. I finally asked a friend if they knew of a good,local company and they referred me to Steve with Energy Secure Solutions. Steve came out and showed me products and did a great job educating us on various products. We have the windows and sliding patio door in and we love them. The installers showed up on time, cleaned up and did a perfect job. I'm so glad that my friend referred us to Steve and Energy Secure. Steve and his company are upfront, honest, and have high standards. Thank you Energy Secure for a job well done!
Mrs [redacted] placed a door order through me (Energy Secure Solutions, Inc.) or (ESS). Mrs [redacted] picked out this door with me meeting at your home to discuss other projects on her home. Some of these projects were started and finished right around when she picked out the door. Please...
note; this door was ordered by Mrs Dill. I have made several attempts to schedule the installation of this door. I have tried to coordinate with her daughter and Mrs. [redacted] to get the said door installed. In fact, one of my emails or one of my secretaries email(s) went unanswered for the whole past summer. Mrs. [redacted] finally emailed me back stating that she was "sorry" and that is has been a "very bust summer." I have several emails where we (ESS) have tried to coordinate the install with no success. There are also time where we (ESS) dropped the ball and had to cancel the install due to the weather or because we had a job that went over our time frame so in return we (ESS) had to cancel. However, to put the blame entirely on ESS is wrong. Trying to coordinate with Mrs. [redacted] and her daughter has been tough. We both share the blame here.
The door for Mrs [redacted] is ready and has been paid for and I would gladly deliver it at Mrs. [redacted] request. At this point, I do not think it is a good idea for my company (ESS) to install the door. If Mrs. [redacted] will give me a time and date I will deliver the said door at her request.
In closing, I'm VERY surprised that Mrs. [redacted] is taking this route. Mrs. [redacted] was happy with the service and the quality of the products we (ESS) has to offer. In fact, Mrs. [redacted] was just about ready to place another order with ESS until she talked to Jim [redacted] of [redacted]. Mrs. [redacted] has done several projects with ESS with not one issue After her conversation with Mr [redacted], Mrs [redacted] then did not want to move forward with the new project(s). I find this very disheartening as Mrs [redacted] and I had a very good business relationship. To date I have done 3 projects with Mrs [redacted] and had a contract signed to move forward with another project on her son's house. It was only after her conversation with Mr [redacted] is when Mrs [redacted] started the compliant with me. To reiterate, Mrs [redacted] door for her daughter is ready to go and I can have it delivered at anytime.
This is the 2nd time I have used Energy Secure Solutions, Inc. and we are just as happy as we were on the 1st job. Back in 2012 I had Energy Secure put in13 windows in my lake home. The job went exactly as Steve said it would... on time, on budget, and perfect! Steve is hands on and did a complete "walk around" after the job was complete. We really enjoy working with Steve and his company. I happy to say that not only did we find a great contractor we now have a new friend. Steve has made this process very easy and seamless. Thank you Energy Secure Solutions A+++++++++++ on my scale!!! :-)
I have not received any monies pertaining to this job nor has Energy Secure Solutions, Inc. did any work with this person. We have no contract with [redacted].
Best Regards,
Steve [redacted] Director of Sales
Energy Secure Solutions, Inc.
I've used Energy Secure on several occasions and I'm just as happy as I was the first time I used this company! Steve, the owner, came out to show us windows and a roofing material that best fit our budget and our home design. The price is ALWAYS right, the service is ALWAYS great, and the quality is 2nd to none! We will recommend Steve and his team at Energy Secure to anyone that ask. We are VERY happy with the entire Energy Secure Solutions team! Call them you can't go wrong! Thank you again Energy Secure and Happy Holidays!!! :-)
Revdex.com:
There is no date on this response, so I am unsure what "next week" is?
I will accept delivery on Tuesday Dec, 28th between 10-12 noon. I will need to inspect the door before I sign-off that it is the door I ordered.
The address for delivery is:
5805 Graham Court Indpls 46250
[redacted]
[Provide details of why you are not satisfied with this resolution.]Please find attached a copy of my contract with energy secure solutions in Steve [redacted] that proves that he was my contractor and he did receive money from me and he was assigned to the job
[redacted]
Thanks for your time Steve. My windows are great and so is Matt! Thanks to you and him, I have noticed a great change in the length of time my air conditioner works, i.e. it runs in shorter runs and with more time between cycles. way cooler upstairs too. My older son came in one night and he asked me if I could turn the air off or down, because it was too cold in his room! that has never happened before. Take care, I will have many more customers for you! just continue to provide stellar service and installations, and you will be prosperous and have the freedom you are in search of!
I have been looking for a company to purchase windows from and a sliding patio door. I finally asked a friend if they knew of a good,local company and they referred me to Steve with Energy Secure Solutions. Steve came out and showed me products and did a great job educating us on various products. We have the windows and sliding patio door in and we love them. The installers showed up on time, cleaned up and did a perfect job. I'm so glad that my friend referred us to Steve and Energy Secure. Steve and his company are upfront, honest, and have high standards. Thank you Energy Secure for a job well done!
Mrs [redacted] placed a door order through me (Energy Secure Solutions, Inc.) or (ESS). Mrs [redacted] picked out this door with me meeting at your home to discuss other projects on her home. Some of these projects were started and finished right around when she picked out the door. Please...
note; this door was ordered by Mrs Dill. I have made several attempts to schedule the installation of this door. I have tried to coordinate with her daughter and Mrs. [redacted] to get the said door installed. In fact, one of my emails or one of my secretaries email(s) went unanswered for the whole past summer. Mrs. [redacted] finally emailed me back stating that she was "sorry" and that is has been a "very bust summer." I have several emails where we (ESS) have tried to coordinate the install with no success. There are also time where we (ESS) dropped the ball and had to cancel the install due to the weather or because we had a job that went over our time frame so in return we (ESS) had to cancel. However, to put the blame entirely on ESS is wrong. Trying to coordinate with Mrs. [redacted] and her daughter has been tough. We both share the blame here.
The door for Mrs [redacted] is ready and has been paid for and I would gladly deliver it at Mrs. [redacted] request. At this point, I do not think it is a good idea for my company (ESS) to install the door. If Mrs. [redacted] will give me a time and date I will deliver the said door at her request.
In closing, I'm VERY surprised that Mrs. [redacted] is taking this route. Mrs. [redacted] was happy with the service and the quality of the products we (ESS) has to offer. In fact, Mrs. [redacted] was just about ready to place another order with ESS until she talked to Jim [redacted] of [redacted]. Mrs. [redacted] has done several projects with ESS with not one issue After her conversation with Mr [redacted], Mrs [redacted] then did not want to move forward with the new project(s). I find this very disheartening as Mrs [redacted] and I had a very good business relationship. To date I have done 3 projects with Mrs [redacted] and had a contract signed to move forward with another project on her son's house. It was only after her conversation with Mr [redacted] is when Mrs [redacted] started the compliant with me. To reiterate, Mrs [redacted] door for her daughter is ready to go and I can have it delivered at anytime.
Thank you for all your help and time!
This is the 2nd time I have used Energy Secure Solutions, Inc. and we are just as happy as we were on the 1st job. Back in 2012 I had Energy Secure put in13 windows in my lake home. The job went exactly as Steve said it would... on time, on budget, and perfect! Steve is hands on and did a complete "walk around" after the job was complete. We really enjoy working with Steve and his company. I happy to say that not only did we find a great contractor we now have a new friend. Steve has made this process very easy and seamless. Thank you Energy Secure Solutions A+++++++++++ on my scale!!! :-)
I have not received any monies pertaining to this job nor has Energy Secure Solutions, Inc. did any work with this person. We have no contract with [redacted].
Best Regards,
Steve [redacted] Director of Sales
Energy Secure Solutions, Inc.