Unum Group

Dear Mr [redacted] ,Thank you for contacting the Revdex.com with your concerns.I apologize for the delay in acknowledging your complaint but it was received on February 23, and processed the same day.Your response is due to be sent to you on or before March 8, which is within business days of the date it was received.If you have any questions please feel free to contact meSincerely, [redacted] Customer Relations AnalystUnum Life Insurance Company of America [redacted]

Dear Ms***,Thank you for contacting the Revdex.com with your concerns.We take seriously any questions or concerns about Colonial Life & Accident Insurance Company, and we appreciate the opportunity to address them.We appreciate hearing from you about this matterWe will respond to you directly within business days from today's dateSincerely, [redacted] Customer Relations AnalystColonial Life & Accident Insurance Company [redacted]

Dear Mr [redacted] ,Thank you for contacting the Revdex.com with your concerns.We take seriously any questions or concerns about Unum Life Insurance Company of America, and we appreciate the opportunity to respond.We will respond directly to you within business days of today's date.Sincerely, [redacted] Customer Relations AnalystUnum Life Insurance Company of America207-575-

Dear Ms [redacted] ,Thank you for contacting the Revdex.com with your concerns.We take seriously any questions or concerns about Unum Life Insurance Company of America, and we appreciate the opportunity to address them.We will respond to you directly within business days from today's date.Sincerely, [redacted] Customer Relations AnalystUnum Life Insurance Company of America [redacted]

Dear Ms***, Thank you for contacting the Revdex.com with your rebuttal to our company responseI will forward your additional comments to the correct business area and ask that they respond to your additional concernsYou should hear from them within business days from today's dateThank you, [redacted] Customer Relations Analyst [redacted] Tell us why here

Dear Mr [redacted] ,Thank you for contacting the Revdex.com with your concerns.We take seriously any questions or concerns about Unum Life Insurance Company of America, and we appreciate the opportunity to respond.We appreciate hearing from you about this matterWe will respond to you directly within business days from today's dateSincerely, [redacted] Customer Relations AnalystUnum Life Insurance Company of America [redacted]

Dear Mr [redacted] , Thank you for your communication regarding your disagreement with your claim denialAccording to our records [redacted] , responded to your concerns on 7/6/Please let me know if I can be of further assistanceThank you, [redacted] Customer Relations AnalystUnum Life Insurance Company of America [redacted]

Dear Mr***,This email is in response to the concerns that were sent to Unum Life Insurance Company of America.In order to investigate your mothers Long Term Care Claim we will need identifying informationPlease provide her full name, Date of birth, Social Security Number, claim number or policy number to help us locate her in our system.You can email this information directly to me at [redacted] or you can contact me directly at [redacted] .Once this information is received I can forward to the appropriate representative to investigate your concerns further.Sincerely, [redacted] Customer Relations Analyst Unum Life Insurance Company of America [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.]I rejected this because I don't believe that they will get back to me in days like they say they will.I have no faith in this company, they have given me the run-a-round from the start I do not wish this case closed until it is completely resolved.I will still wait to hear from them personaly Regards, [redacted] ***-***

This company makes it so hard if not impossible get a legitimate claim paidThey always ask for more and information to avoid paying the claim! I filed a couple claims back in March- and first they said they didn't receive my fax with all the information they needed on those claims (I spent like $to fax them)I spoke to a representative in June and I told him what I sent and that that is perfect and that is all I would need to resend to receive paymentsWhen I called back I was told I need to go to the ER and have the Drwrite a hand written detailed report of the visit!!! I sent ALL (pages) of the DETAILED paperwork that the hospital had for that ER visitThe ER said they DON't ever do what Colonial Life is asking forWhich makes total sense to me!!! As for my chiropractic claim they told me the same thingThey also told me they deal with many supplemental insurance companies all the time and the information they gave me is always sufficient for those companiesI feel that Colonial Life goes way out of their way to make it nearly impossible to get a claim paidThis has costed me A LOT of my valuable time to keep jumping through hoops and always being told I need to send more information!!! I am very frustrated and upset.: I would like to be paid immediately on the claims I submitted

Ms [redacted] , Your rejection has been receivedUnum Life Insurance Company of America is currently working on responding to your concerns.Please allow us business days to respondThank you, [redacted] Customer Relations Analyst

Dear Ms [redacted] ,Thank you for contacting the Revdex.com with your concerns.We take seriously any questions or concerns about Unum Life Insurance Company of America, and we appreciate the opportunity to address them.We appreciate hearing from you about this matterWe will respond to your directly within business days from today's dateThank you, [redacted] Customer Relations AnalystUnum Life Insurance Company of America [redacted]

Dear Ms***,Thank you for contacting the Revdex.com with your concernsWe take seriously any questions or concerns about Colonial Life & Accident Insurance Company, and we appreciate the opportunity to address them.We will respond to you directly within business days from today's date.Sincerely, [redacted] Customer Relations AnalystColonial Life & Accident Insurance Company [redacted]

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Ms***-***, Thank you for your rebuttal, please know this is not the final response from Unum Life Insurance Company of America.We will respond directly to youPlease allow us business days to respond to your concerns. Sincerely,*** ***Customer Relations AnalystUnum Life Insurance Company of America***

Dear Ms***,Thank you for contacting the Revdex.com with your concerns.We take seriously any questions or concerns about Unum Life Insurance Company of America, and we appreciate the opportunity to respond.We appreciate hearing from you about this matterWe will respond to you
directly within business days from today's date. Sincerely,*** ***Customer Relations AnalystUnum Life Insurance Company of America***

Dear Mr***,Thank you for contacting the Revdex.com with your concerns.We take seriously any questions or concerns about Unum Life Insurance Company of America, and we appreciate the opportunity to address them.We appreciate hearing from you about this matterWe will respond to you
directly within business days from today's date. Sincerely,*** ***Customer Relations AnalystUnum Life Insurance Company of America***