UpNest

We used Upnest to sell our home and purchase a new oneIt was a great experience as they helped us find a realtor that would take a much lower percentage on the buy and sell as we didn’t need much helpThe buy was easy, we knew were we wanted to build and the market was so hot on the sellGreat experience and Upnext delivered on all commitments!

I saved more than $through buyer agent rebatesGreat!

We had the absolute best experience with UpNestWhen we started searching for a new home we were looking for opportunities that would allow us to have additional fundsMy husband came across upnest online and they immediately sent us local realtors in our area that would not only be our realtor but also offer us a rebate for using them*** from Upnest contacted us almost immediately to assist us with finding a realtor After speaking with realtor *** ***, we immediately knew she was the one! *** was extremely knowledgeable and very educated in real estateShe blessed us with a rebate for using her however this did not lessen her serviceShe provided us with the utmost attention and detail throughout the entire processSo many things could have went wrong had we not had *** on our side! We were so blessed to find *** on upnestWe also had a wonderful representative at Upnest named *** who stayed on top of everything and ensured we were taken care ofAgain, we feel so blessed to have found Upnest and ***! Could not have asked for better more professional realtorThank you *** at Upnest for referring us to ***!

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Revdex.com:Check was received the day after I made the Revdex.com complaint.Sincerely, [redacted]

Good Morning!
   I have reached out to the client and was able to send him the rebated amount to him. Once the issue was known our Director of Operations, he was able to contact the seller and get the situation handled. Below was the last email that was sent to the customer. We pride...

ourselves on great customer service and the if any client feels that a situation was mishandled we make every attempt to correct the situation and implement changes to insure no other issue will arise.  We will continue to strive to make the service we provide better. 
   Thank you for the honest email. I can tell you that I will work to make sure this never happens again. I take full responsibility for the bad experience you have had.  I completely understand your point in regards to your situation.  I apologize again for negative experience. Please know I will not let this happen again to any customer.
Thank you allowing us to help you with your needs.
Please let me know if you need anything in the future. 
Best Regards,
[redacted]
Director of Operations

Thank you for bringing this to our attention, although we would have loved your experience to be a positive one, we are a small and quickly growing company. This is a serious problem, and we are working hard to ensure you receive the check you are entitled to for using our services. I have checked...

with our accounting team, and you should have received the check already with tracking number [redacted].   We value this feedback, and use situations like these to better our process. We hope you're enjoying your new home. Please don't hesitate to reach out to me directly at [redacted] to further discuss this.
Director of Operations,
[redacted]
Tracking Number: [redacted]