USA Insulation

Recently had my attached garage walls insulated. I watched them drill a hole almost midway up the wall, insert the hose up and down between the studs filling the cavity until excess foam came from the hole. Then repeat. Joey and Jerimias filled the holes, and left the work area clean. When the cold weather enters Connecticut, I'll "look" for cold spots but I think they got them. A little pricey but the R value is higher than fiberglass.

I wished I did my research before hiring these clowns. I spent $9500 to have my walls insulated. The first guy comes out & litterly buckled out 3 walls, insulation dripping down my basement walls that they never cleaned up. I tried & I can't get it off the wall. I complained & they sent me $100 check. It was still cold so I complained again & a guy came out with a termal gadget that showed a lot was missed & they redid some areas but my walls are still the same. I wouldn't recommend this company at all. I gave them a 1 star because I had no options to give lower!

The outside walls on our condominium have been extremely cold. Our building was built in the 1920's as an office building and transformed to condos in the early 2000's. Robert came out to see if we could have foam blown into the walls. His recommendation was to not get this done for a host of reasons. I am very appreciative of his honesty. Given his many years doing this type work, I believed him. Smart, friendly, and honest.

So after five, yes five, visits by USA Insulation, I am proud to say that they screwed everything up. Thier patch and repair job on the interior drywall looked like it was done by drunken 15 year olds in a hurry. They missed insulating an entire wall in the kitchen. Overpriced and underperforming, if a negative score could be given, I would rate them a minus 5 (-5).

I was sold on getting our home insulated for Winter. Spent big money to have it done.
Haven't saved a dime. It doesn't look like I will recoup the cost.

I had this company to insulate my home did nothing but lie the work was so unsatisfactory that I would tell anyone to run away fast from these creeps my home is still cold and drafty when tim and chris came to my home they told me my walls needed to be insulated and all they wanted was the truck that I was selling. after they got what they wanted I tried nummerous times to contact them but never got nothing but lies no call back no nothing. I would never recommend this horrible company to anyone the fome they used cracked up in the columns the columns were not filled completely I am totally in disgust and disappointed with these unprofessional creeps that took my money and my truck now I have to try to get compensated some how but it wont be over until I do

They are totally incompetent from the office to the craftsmanship. They will take your credit info and make appointments to come to your home when they want not when you want. They don't listen to anything you say and can not get it together for the life of them. If you get Brianna, Eric, or Ben hang up the phone they are nothing but smooth talkers who will waste your time.

Well, I just had dry wall removed from an wall that’s against the outside, only to discover that ISA Insulation missed an entire segment! What do I do now since this job was done in 2016? I remember they even had an attitude about coming out to check after the job was done. DONT USE THIS COMPANY WITHOUT S WRITTEN AGREEMENT THAT THEY WILL ENSURE ALL AREAS/SPACES ARE FULLY INSULATED!

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Sean and Travis showed up on time to perform my insulation job. The weather was anything but good. It rained all that day, and they were soaked. That did not change their attitude towards doing nothing less than an outstanding job. They were finished with the entire house by 3pm the same day. my house is warm and draft free. USA Insulation is by far one of the best companies I ever worked with and Travis and Sean were the best. I would highly recommend them and USA Insulation.

Very happy customer Mike H.

Wayne was here today to give me an est. for insulation in out garage attic.. All he did was tell me about how my walls weren't insulated properly. (had no idea what was behind the sheet rock). I reminded him why he was here, didn't look in the attic just looked up & said $2,000. I told him I had a quote from another company for $650. (I always call for 3 estimates). When told him $2,000 was way more than we wanted to spend. He told me to go with the blow & go people as he was leaving. Makes me wonder how their business is with a man like this working for them.

VERY NOT HAPPY. I have multiple sclerosis since 2002. The heat makes it worse. So I thought this would help me. I can not even go outside enjoy today like most can (6/24/2022), And now there is no change ,still hot in here. The salesman knew I have MS and still sold me this s*** product for $6624. And did not blink an eye, I am disabled and not much money. Plus , $25.78 percentage rate every payment I make. Is there not a program you have people that are struggling.

bugs are coming in my home. not enough supply 2/24/2022.

I had to have my insulation installed inside my home. I was satisfied with the seals and the clean up but I still had cold spots. When they came back they used a different insulation. When the seals dried all had cracks and most were sunken. I called and asked if they could fix them. I was told that they had fulfilled their obligation according to my contract. They only do the seals once. I didn't receive a contract the only emails I received were the job order, receipts and completion forms. The reasons the manager gave me for the cracks were when asked if he could go to my basement I told him I was to embarrassed my basement was a mess, true but the seals where approx three feet higher then the original. He also said temperature affects them the temperature inside was 70 outside 50. Then there was the humidity it was outcast my heat was on and the seals dried quickly. Then there was the cleanup there was dust from the sheet rock behind the furniture they moved. Last they broke the mouse to my computer. His response was they did not. I was on my computer when they did the downstairs they did my bedroom second when I went back to use it shortly after they left it was broken.

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To whom it may concern/I am writing this email to cancel/withdraw my complaint against USA insulation.I was contacted by this company and they explained to me that an email was supposed to be sent to me to confirm the completion of my attic insulation without any additional chargesunfortunately, the employee responsible was out and the email was not sentThey contacted me and assure me it was an honest mistake and they promised to finish the job.Please, I urgently request to withdraw my complaint as this matter is resolving smoothly and in a professional manner[redacted]

I was very satisfied with the work done to my homeHouse is staying warmer which helps with the heating bill alotAlso we dont hear as much outside noise which is niceI would highly recommend this company to anyone who is looking to make their home more efficient

I had my home insulation by usa insulation of indianapolls and all the foam insulation is all crack up and 13 cavities that they missed and they are not going to make it right. You can go yelp usa insulation indanapolls and see the photo or pissed consumre.com usa insulation it cost me 6676.00 and going to cost me 25000 to have all the crack up insulation remove and put back new foam insulation.

Reasonable priceGot the job done when promisedClean, efficient [redacted] was terrificUnderstood my concerns and suggested the best way to fix the problem Highly recommended

We hired this company after talking to them at an eventThey were advertising for a type of insulation that was a premium injection of foamWhen we had them look at our home they decided that we needed regular blown in insulation but promised that it was a better then what we had and what we could just buy ourselvesWe were extremely disappointed because we had planned on their premium foam product being used to keep our great room warmer but decided that they were professionals and allowed them to talk us into the other productThe first winter We had to have them come out to add additional insulation after it was inspected to find that there were areas that were not insulatedBy the next winter we still noticed how cold the room was and had it checked by thermal imaging to find that there were still areas uninsulatedWe have made attempts to contact the company to resolve and they do not call us backWe have offered to show them our pictures of thermal imagingIt is extremely disappointing that we were talked out of the product that we thought would work best only to have a product that we feel was used because it was simply quicker and cheaper for them and we still have to use an additional heater to keep the room warm