USCB Corporation

I received *** ***'s complaint concerning fraudulent accounts in my office. We have a total of seven (7) accounts from our client, *** *** *** All of these enrollments were done online with *** ***'s name, mailing address, telephone number & email
address. I have removed file #*** from her credit history. That request was processed in my office today. As per her request, we have closed her files & returned them to our clientI would suggest *** *** contact our client directly so that she can provide them with copies of her police report. Sincerely, Elena S*ManagerFile:***
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[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
This does not actually settle the issue I attempted to cancel shortly after the enrollmentI was told I could not cancel until I received the handbooks(That was about a month after enrollment) Once I received the handbooks I completed some of the course workI was informed I could cancel anytime up until 50% of the course was doneWhen I called to cancel the final time ( Because I was informed the school is not accredited and the credits transfer NO WHERE and the whole program was a scam) I was told that my account was closed and all money paid would be used to cover the costs for the materialI am not sure where the amount of $comes from since I was required to pay $up front, the maximum the balance could be is $I also made several payments so again this is a fraudulent totalI was issued magazine type books and a math book that was dated 2005, which was first clue that this was a joke of a schoolThis needs to be removed from my report and considered closed like I was told it was back in when all of this started
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Thank you for your assistance in this matter.
Regards,
[redacted]

I have reviewed our records for Mr. [redacted] regarding this
complaint. Our records show that we have
never had any contact with Mr. [redacted]. We have had no phone conversations with Mr.
[redacted]. We do not even have his phone
number.
 
Mr. [redacted] was not threatened by USCB Corporation.  This is not something we practice & have
years of call records to prove this.  I
am not sure who Mr. [redacted] received this alleged call from but it was not from
our office & we have the phone records to prove this.
 
As a courtesy to Mr. [redacted] I have requested that [redacted],
[redacted] and [redacted] delete this entry from his credit
history.  That request was processed in
my office today. 
 
I am going to suggest Mr. [redacted] contact our client, [redacted] College in order to resolve his tuition
debt.
 
Sincerely,
Elena S[redacted], Manager
 
File [redacted]

Complaint was responded to on 2/13/2015.

As per [redacted]'s request we have stopped collections on both of her accounts and have returned the files to our client.  Any entries to her credit history have been deleted.  That request was processed in my office today. 
 
Sincerely,
 
Elena S[redacted]
Manager
 
File # [redacted] / [redacted]

I received your complaint today for [redacted].  I have reviewed his records and would like to address his complaint.   His account was placed in our office on 05/11/2011 for the balance of his cancellation fee with our client, [redacted].  We tried contacting him...

multiple times by phone & by mail.  We never spoke to [redacted] the entire time this account was in my office, nor did we receive any written request to cease contact with him.  
In March 2014 [redacted] sold this account to our office.  We have again made numerous attempts to contact [redacted] but again have never spoken to him nor have we received any written notification for validation or to cease contact with him.
I would be more than happy to help [redacted] resolve this debt.  Once [redacted] pays his outstanding balance I will request that the credit bureaus remove this entry from his credit history.
Also since I have never received a dispute from [redacted], I have attached a copy of his original enrollment contract for his review.
Please have [redacted] contact me directly @ ###-###-####.
Sincerely,
[redacted], Manager
File [redacted] - REF [redacted]

I received your complaint for **. [redacted].  As per **. [redacted]'s request  I have requested that [redacted], [redacted], [redacted] and [redacted] delete this entry from her credit history.
yes">  That request was processed in my office today.  The confirmation number is #[redacted].  Please give the credit bureaus at least 30 days to process my request. 
 
I cannot however add and/or transfer any funds to **. [redacted]s account.  I would suggest **. [redacted] contact the college directly to make arrangements on her tuition account.
 
Sincerely,
 
[redacted], Manager
 
 
File [redacted] College
 
This is an attempt to collect a debt by a debt collector & any information obtained will be used for that purpose.

I received [redacted]s complaint concerning an entry on
her credit history from our office.  
This account is for a program [redacted] enrolled in with my
client [redacted]
for Medical Administrative Assistant on 9/2/2014. (Please see copy of contract
enclosed).  She submitted 3 out of 32
exams for this course and has a past due balance of $682.14.
We have attempted to contact her by mail on several
occasions at the address listed on her complaint.  Letters were sent to that address on the
following dates:  03/05/2015, 04/10/2015,
05/21/2015, 08/28/2015, 09/29/2015, and 11/03/2015.  We did not receive the letters back & have not received
any response from [redacted].
On 06/05/2015 we received an online dispute from the credit
bureaus.  We verified the information
provided in the dispute & updated this entry on her credit history to a
disputed status. 
If she has any further questions she can contact me directly @ ###-###-####.
Sincerely,
Elena S[redacted], Accounts Manager
File [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I received [redacted]'s rejection response.  I have attached a copy of the electronic request that was processed & sent to [redacted] & [redacted] yesterday, 03/15/2016. (Please see attached.)I received a control number of #[redacted] that my request was received.  It is not an instantaneous removal.  Once I process the request for removal on my end I cannot guarantee a time frame for the credit bureaus to actually process my request.  I normally tell customers to give it at least 30 days for them to properly update their records. I cannot control that. I did exactly what [redacted] had requested our company do in her initial complaint.  We have closed her 7 accounts & returned them to our client.  We have also requested the credit bureaus remove this from her credit history. Sincerely, Elena S[redacted]ManagerFile [redacted]

I received the rejection notice today concerning **. [redacted] complaint.  Due to **. [redacted] dispute I have closed his file and returned it to our client.  As I stated in my previous response if there are any entries on his credit history from USCB Corporation I will have them removed. 
I would suggest **. [redacted] contact [redacted] School directly for anything further regarding his account. 
Sincerely,
 
[redacted], Manager
File [redacted]
This is an attempt to collect a debt by a debt collector any information obtained will be used for that purpose.

I received [redacted]'s complaint concerning an incorrect entry on her credit history.  I have reviewed our records for account number [redacted].   We are trying to contact a person with the same name as [redacted], however our contact information...

is different (address, phone & email).   It appears that the credit bureaus have placed this on her credit history in error.  Please see my attached letter advising [redacted] that I have requested all four bureaus remove this entry from her credit history.  That request was processed in my office today.
If she has any further questions, please don't hestiate to contact me.

I received your complaint today for [redacted].  I have reviewed her account records & we did update her credit report properly to a settled in full for a lesser value.  As a courtesy to [redacted] I have requested that [redacted],...

[redacted] and [redacted] remove this entry from her credit history.  That request was processed today, confirmation # [redacted].  Please give the bureaus at least 30 days to update their records.
If she has any further questions or concerns, please feel free to contact me @ ###-###-####.
Sincerely,
[redacted], Manager
File # [redacted] - REF [redacted]
This is an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose.

I received Mr. [redacted]'s complaint concerning his credit report.  We spoke to Mr. [redacted] on 2/11/2015.  At that time he requested we remove this entry from his credit history.  I requested that [redacted] & [redacted] delete this entry from his credit history....

That request was processed in my office on 2/12/2015.  The confirmation number is [redacted].
If you have any other questions, please do not hesitate to contact me.
Sincerely,
 
Elena S[redacted], Manager
File [redacted]

Dear [redacted]:Sorry for the blank response on complaint # [redacted] - [redacted].Here is my correct response:I received **. [redacted]'s rejection notice for my response to hercomplaint.  I would like to address her concerns:As I stated in my previous response, we have closed her file, stoppedall collection activity and returned her file to [redacted] College.  Theschool has suggested she contact [redacted] in the Student BusinessServices Department @ [redacted], she will be more than happy to helpher.I requested all four credit bureaus remove this entry from her credithistory on 4/3/2014.  It can take the bureaus up to 30 days to updateher records.If there is anything else I can do, please don't hesitate to contact me@ [redacted].Sincerely,[redacted]ManagerFile [redacted] - [redacted]

I received [redacted]'s complaint.    The school is does not have any record of [redacted] or her father paying the balance of her tuition or a settlement amount. 
In an effort to resolve this matter we have closed [redacted]...

[redacted]'s file & returned it to our client.  Any entries to her credit history have been deleted.
I would suggest [redacted] contact [redacted] directly to provide them with the proper documentation showing her payment.
Sincerely,
[redacted], Manager
File [redacted]
This is an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:I hate to burst Elana S[redacted]'s bubble but that is not my Signature and I can prove it and I was away at college  in Iowa at [redacted] University for 4 years during the time I was supposedly doing this schooling also. I dont think so. I have a Bachelors degree in law. I do not need to take a at home schooling course that is not even recognized by employers  and I can prove that. I did not sign up for this schooling and I am not paying for something I did not sign up for and it is not going to be on my credit report either. Obviously someone signed my name on a bogus application. I want these taken off now. I am contacting my attorney and I will let him handle this. I am not getting stuck with this.
Regards,
[redacted]

I received your complaint for [redacted].  According to my client [redacted]'s records [redacted] enrolled in their High School program on October 30, 2013 via their website using the email

size="3">[redacted]. 
I have enclosed a copy of the enrollment form she submitted.  She made a down payment using a [redacted] card & agreed to make monthly payments.  She also submitted 9 out of the 104 exams for this program.  No futher payments were made towards her tuition.
If [redacted] is no longer interested in this program, she does still have the option to cancel this program and only pay a cancellation fee, not the entire balance.  The cancellation fee is $ 496.44.  Once that amount is submitted it will close her account in our office as well as with [redacted].  No futher services will be provided to her by the school.