Sent: Monday, April 20, 2015 1:06 PM To: drteam Subject: claim # [redacted] Dispute Resolution Team: Claim [redacted] Elenor, our customer relations manager, is working with [redacted] on this matter. [redacted] has also been in contact with [redacted] and [redacted] in the finance...
department. I have also been informed that Tomball [redacted] has offered to schedule an appointment to make the repairs and [redacted] has declined the offer. Tomball [redacted] is working on an equitable solution for the customer. [redacted] Tomball Dodge [redacted] [redacted] [redacted] [redacted] CONFIDENTIALITY NOTICE: [redacted] The information contained in this e-mail transmission and all attachments transmitted with it may contain legally privileged and confidential information for sole use of the addressee (s). It may also be privileged work product or proprietary information. This information is intended for the exclusive use of the addressee(s). If you are not the intended recipient, you are hereby notified that any use, disclosure, dissemination, distribution, copying or taking of any action because of this information is strictly prohibited. Please notify the sender immediately by telephone ([redacted]), and delete this message and all copies and backups thereof. Thank you.
Sent: Tuesday, May 09, 2017 11:37 AM Subject: Tomball Dodge I am responding to a closed complaint. Case # [redacted]. Tomball Ford has sent a refund to Mr. Zane [redacted] for the disputed amount of $146.45 on 05/09/2017. Julie [redacted] Customer Relations Manager j[redacted]@tomballdodge.com 281-378-1481...
I have no idea where Tomball [redacted] is getting this information, but I have not retained legal council!
I have simply requested that they return the monies paid for a [redacted] warranty that they switched to their in house warranty. We have been told we approved this, so please provide a document showing this or return our monies on an unused warranty!
Sent: Monday, April 20, 2015 1:06 PM To: drteam Subject: claim # [redacted] Dispute Resolution Team: Claim [redacted] Elenor, our customer relations manager, is working with [redacted] on this matter. [redacted] has also been in contact with [redacted] and [redacted] in the finance...
department. I have also been informed that Tomball [redacted] has offered to schedule an appointment to make the repairs and [redacted] has declined the offer. Tomball [redacted] is working on an equitable solution for the customer. [redacted] Tomball Dodge [redacted] [redacted] [redacted] [redacted] CONFIDENTIALITY NOTICE: [redacted] The information contained in this e-mail transmission and all attachments transmitted with it may contain legally privileged and confidential information for sole use of the addressee (s). It may also be privileged work product or proprietary information. This information is intended for the exclusive use of the addressee(s). If you are not the intended recipient, you are hereby notified that any use, disclosure, dissemination, distribution, copying or taking of any action because of this information is strictly prohibited. Please notify the sender immediately by telephone ([redacted]), and delete this message and all copies and backups thereof. Thank you.
Sent: Tuesday, May 09, 2017 11:37 AM Subject: Tomball Dodge I am responding to a closed complaint. Case # [redacted]. Tomball Ford has sent a refund to Mr. Zane [redacted] for the disputed amount of $146.45 on 05/09/2017. Julie [redacted] Customer Relations Manager j[redacted]@tomballdodge.com 281-378-1481...
I have no idea where Tomball [redacted] is getting this information, but I have not retained legal council!
I have simply requested that they return the monies paid for a [redacted] warranty that they switched to their in house warranty. We have been told we approved this, so please provide a document showing this or return our monies on an unused warranty!