The response given by Wausau Auto does not state how they will repair this mistake on their part, or give any further details as to what they will be doing for future clients or myself to fix their errors. I would like some sort of verification and clarification as to what will be done for me and how this will be made better.
Certainly we will fix this and take care of this. We apologize for the miscommunication. Someone will contact you asap to correct the situation. Thank you for making us aware of it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted] I don't think this is right, we could have come on the weekend and not missed two hours of work, I want to also report when we giving our information at the dealer he was on his phone with his daughter on facetime or something I could see and hear her all of our personal information was being said, who knows who was with her at the time, very messed just like your other place in antigo where the guy swore the whole time, you guys are very messed up, I will go somewhere else, make up all these lies and deny everything so you don't ever have to pay anybody, cant even fix the cracked windshield from when I bought it from you because you want me to take off work with no pay to drive 6 hours to have fixed near you,
We are a dealer for the people helping 1000’s of happy customer every year. Please contact the dealership with any questions regarding your paperwork you completed. Tell us why here...
The Director of Operations has tired to contact the consumer multiple times via phone and the calls remain unanswered or returned regarding a resolution of the issues stated by consumer.Tell us why here...
We have received the check from the gap provider and have already mailed the check to the customer.
The response given by Wausau Auto does not state how they will repair this mistake on their part, or give any further details as to what they will be doing for future clients or myself to fix their errors. I would like some sort of verification and clarification as to what will be done for me and how this will be made better.
Certainly we will fix this and take care of this. We apologize for the miscommunication. Someone will contact you asap to correct the situation. Thank you for making us aware of it.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted] I don't think this is right, we could have come on the weekend and not missed two hours of work, I want to also report when we giving our information at the dealer he was on his phone with his daughter on facetime or something I could see and hear her all of our personal information was being said, who knows who was with her at the time, very messed just like your other place in antigo where the guy swore the whole time, you guys are very messed up, I will go somewhere else, make up all these lies and deny everything so you don't ever have to pay anybody, cant even fix the cracked windshield from when I bought it from you because you want me to take off work with no pay to drive 6 hours to have fixed near you,
We are a dealer for the people helping 1000’s of happy customer every year. Please contact the dealership with any questions regarding your paperwork you completed. Tell us why here...
The Director of Operations has tired to contact the consumer multiple times via phone and the calls remain unanswered or returned regarding a resolution of the issues stated by consumer.Tell us why here...