Vault Ventures Reviews (%countItem)
Vault Ventures Rating
Address: Address on File with BBB, Orlando, Florida, United States, 32806-6918
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www.alexbuysfloridahomes.com
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Incorrect information on website and not cooperating as promised with seller. Faulty contract with no prior to signing information.
I signed a contract and reconsidered , I tried to cancel and was told no. Then we started the 15 day processing and they gave me a date of February 27 to close. I explained that I would need additional time to relocate. Their website claims flexible closing dates and sell on my terms, not true. The contract was not fully explained to me or I never would have signed it. I assumed that I could cancel at any time. Then the closing and processing dates are incorrect, I was given a processing date that was suppose to be 15 days from today as February 17th and closing date February 27th. This doesn't give me a closing date on my terms. I requested 30 days to relocate, leaving me to seek legal consul. Bad business practices. I have sent additional emails to this company with this same information. Sellers beware
Cancellation of contract and in writing then no further contact
From: ***
Sent: Wednesday, January 29, 2020 8:57 PM
To:***
Subject: Re: Revdex.com Complaint Case# ***
I am settling this complaint with the company. Please remove this complaint from your website. Thank you
Keep getting unwanted correspondence from them concerning selling property at ***. The property is not for sale and have continued to ask them to leave me alone.
No further contact by the busi Just want them to stop contacting me and leave me alone.
We are responding to a recent correspondence, original attached hereto, regarding a complaint or concern you received pertaining to a postcard sent and received via the United States Postal Service.
Per our research and review, we believe this complaint or concern is in error.
My name is Alex Q and I am the Manager and Authorized Person of Vault Ventures, LLC, an Active
Domestic Limited Liability Limited Company in Good Standing with the Secretary ofthe State of Florida document number *** filed on 5/4/2012 with an effective date of 5/4/2012, with supporting documents attached. Vault Ventures, LLC, is professional buyer of residential real estate in the state of Florida.
We use cash funds for the purchase of properties and we use licensed title companies and attorneys for our purchases in the state of Florida and follow state and federal statutes and guidelines.
We locate and purchase properties using licensed real estate agents, referrals, market research and advertising.
Based on our research, the subject property owner noted in the complaint received a card via the United States Postal Service upon their potentially interest in selling their property. We located their property and mailing information via our public record research available to the public at the county recorder and county assessor offices. We were unable to contact them by phone, so as a last resort we sent them a postcard through the United States Postal Service regarding the potential purchase and acquisition of their property and transfer of ownership interest to our company.
We have since removed this property owner and property address from our marketing list so they will no longer receive future marketing from our company.
lt is our understanding that our marketing materials comply with federal and state laws and statutes. We take public complaints and quality issues seriously and work hard to follow all guidelines, public and private. We appreciate you bringing this matter to our attention. If there is any further issue, please provide details of any state or federal infractions so that we can address it with our legal counsel and take appropriate corrective action.
If we do not hear back from you within 21 days, we will assume this matter has been corrected and resolved and no further action on our part necessary. If we do not hear back from you within 21 days, we will assume that any negative reporting against our good name and good standing in the public will be removed and/or suppressed.
Again, we very much appreciate Revdex.com Serving Central Florida bringing this matter to our attention.