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Ventura Radiator

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Ventura Radiator Reviews (22)

Thank you for forwarding this complaint to us We regret the delay in processing Mr***’s return of the Black Ice ring I have communicated with Mr [redacted] and, since we can’t resize his ring, we are exchanging it for a smaller size He was satisfied with the exchange and we believe this matter to be resolved Regards, Beth R [redacted] Mint Customer Service Supervisor 800-243- ext

Thank you for bringing this to our attentionWe flagged Mr [redacted] account in July so that no further mailings would be sent to him, yet, for some unknown reason, the mailings continued We are investigating this on our endThe last mailing was sent on 10/21/ He should receive no further offers from usAgain, our apologies for any inconvenience Please feel free to contact us with any further questions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

From: [redacted] Sent: Saturday, March 28, 1:PMTo: [redacted] Subject: ID [redacted] UPDATE to complaint My complaint against [redacted] , has been RESOLVED! On 3/27/15, at 3:29pm, had spoken with Customer CareThey said they can't stop current pre-printed mailingsAs of the date 3/27/they said they would suppress all future mailings including from Third Party AdvertisersThat it would take two-weeks for all mailings to stop [redacted] ***

We are responding to the complaint filed by [redacted] regarding a gift order that she placed for her grandson for a book, [redacted] *** Information regarding future shipments in this series of books should not have been included with the book sent to her grandson as a gift We sincerely apologize for the error Her grandson may keep the second book with our compliments She will not receive any further invoices from us Please feel free to contact us with any further questions

I received the pre-paid postage sticker 8/29/15,the coin was put into a medium sized manila envelopeAnd sealed with a copy of the statement they sent me, and will be taking it to the post office tomorrow amto be returned to them ASAP - by their speed (usps)Thank you for your assistance [redacted] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

We are responding to the complaint filed by [redacted] on behalf of her father [redacted] Ms [redacted] contacted us on 01/24/and stated that her father never ordered any of the merchandise that he had received and therefore was keeping it for free We emailed copies of the orders we had received to Ms [redacted] Our records show the following items were shipped to Mr [redacted] : Set of Star Trek stamps shipped 11/30/and a set of coins shipped 11/30/ She stated she knew he had the stamps so she would return them with the postage paid return label that we sent to her We also closed out her father’s account so if any new orders were sent in, they would not be fulfilled This also stops any billing notices from being mailed and removes Mr [redacted] from our mailing list Ms [redacted] called us again on 01/27/to report that it was not her father’s handwriting on the order cards and if we sent another bill to him that she would report us She stated that we must be filling in the information and scamming people This, of course, is not one of our business practices We did receive the return of the stamps so there is no b***ce due Since Ms [redacted] stated she did not know where the coins were, we forgave the b***ce of $on 01/24/when she first contacted us We do not know what he received in the mail on 05/16/as our records show that we have not sent any shipments since 11/30/ Perhaps Ms [redacted] is looking at the original invoice for the coins that came with the shipment Please feel free to contact us with any further questions

We are responding to the complaint filed by Mr [redacted] regarding a mailing he received from PCS Stamps and Coins He received a promotional offer to purchase a collection of Lincoln Pennies The mailing does not state the coins are free; in fact the price is on the accompanying letter If Mr [redacted] does not wish to purchase the coins, then he can discard the offer Please feel free to contact us with any questions

Thank you for forwarding this complaint to us Mr [redacted] placed an order on our website on 2/2/and cancelled the order shortly thereafter He contacted us this morning at which time we notified him that the $transaction that he referenced was an authorization that was processed at the time of order We advised him that, since he cancelled the order, we would not be processing the charge for $ We suggested that he contact his financial institution if he needed a specific timeframe of when the authorization would no longer be held on his account We regret any misunderstanding that has occurred and believe this matter to be resolved Regards, Beth M [redacted] Danbury Mint Customer Service Supervisor ###-###-####

Thank you for forwarding this complaint to us We regret the continued production delays that effected Mr [redacted] ’s order for the I Love You Always Diamond ring We have communicated with Mr [redacted] and shipped his ring overnight delivery on 2/12/ He seemed satisfied with this and we believe this matter to be resolved Regards, [redacted] Danbury Mint Customer Service Supervisor ###-###-####

Thank you for forwarding this complaint to us We apologize for the advertisement he recently received, personalized with the incorrect namesWe did not intend to cause distress As requested, we processed *** [redacted] *equest on 1/9/to remove him, and his son, from our mailing list As our mailings are prepared in advance, we asked that he allow 4-weeks for the mail to stop completely We regret any inconvenience this has caused and believe this matter to be resolved Regards, [redacted] Associate Manager Customer Service

Thank you for forwarding this complaint to us We apologize that [redacted] felt misled by the price of the [redacted] Ring The price is shown in the letter that was included with the advertisement he received It says, in part, “Your ring will arrive handsomely presented in its own box for just $plus $shipping and service, payable in four monthly installments of $39.20.” [redacted] contacted us on 4/28/at which time we explained the price and, as he requested, we mailed him a postage paid label to return the ring We will review our marketing materials and reconsider how best to present the price We regret any misunderstanding and believe this matter to be resolved Regards, Beth R [redacted] The Danbury Mint Customer Service Supervisor

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI would like to note, however, that because I have moved and Phillips has not been my last name since 2015, that I never received any overdue notices until I received the last piece of mail I responded toYes, the toll-free number is listed, but as I described, they were closed every time I called and the automated menu did not give me an option to pay No website was listedAnd, I DID email them at the listed email address, but they did NOT respond! So, yes, thank you for clearing the "debt", but shame on them for their boldface lies and deceit Sincerely, [redacted]

Thank you for forwarding this complaint to us We received an order in the mail on 5/12/for the Charming Year Bracelets Mr [redacted] contacted us on 5/28/advising us that he did not place this order At that time we cancelled the order, cleared the balance from the account, and mailed him a postage paid label to return the bracelet We regret any inconvenience that has occurred and believe this matter to be resolved [redacted] Willabee & Ward Customer Service Supervisor [redacted] ***

Thank you for forwarding this complaint to us I assure you that Mrs [redacted] ’s order was not treated any differently since she chose not to use a credit card for this order Due to production delays with this item, we did not send invoices to any customers until 4/22/ We regret that the representatives did not inform Mrs [redacted] of this when she contacted us We received her payment of $on 4/23/ Due to the continued inconvenience with this order, we are issuing her a refund check for the full amount of $and she will receive the Pendant for free Her order is in process and we will notify her as soon as her order is shipped We regret any inconvenience that has occurred and believe this matter to be resolved to her satisfaction [redacted] Danbury Mint Customer Service Supervisor [redacted] ***

Beware, Safety issues (conxerns), the cleanliness of store is poor, employees/managers are rude especially if someone gets hurt they have no concern nor care in the world except loss of THEIR Jobs they don't think if their customers have a job/career they lose & families that need them & their support & if in nursing job/ hospice & their patients depend on their caregiver they had for a long time but can no longer care for them due to injury & it's sad ð ¢ð

Thank you for forwarding this complaint to us We are very sorry to hear that Mr [redacted] is disappointed in the quality of the coins received Despite our policy that coins must be returned within days for a refund, we are willing to make a one-time exception and allow MrNoland to return the collection he received over two years ago for a full refund He may contact us at [redacted] to arrange for the return We inspect coins before sending them to customers to make sure they meet the definition of uncirculated (inspired by the Official [redacted] of Coins): a coin that has no trace of wear, but which may show a number of contact marks, and whose surface may be spotted or lack lusterEspecially for coins as old as these (over years old), coin restoration is not an uncommon industry practice, and does not prevent a coin from meeting the above definition of uncirculatedWe strive to offer coins that have good eye appeal Please feel free to contact us with any further questions

Thank you for forwarding this complaint to us We received this order by mail on 8/22/ Ms [redacted] contacted us on 9/4/to advise that she did not order this item At that time, we cancelled her order and mailed her a postage paid label to return the Tote In an effort to resolve this matter, we have removed the balance from her account We have also issued her a check for the $ she paid in return postage We regret any inconvenience that has occurred and believe this matter to be resolved Regards, [redacted] Customer Service Supervisor [redacted] ***

Thank you for forwarding this complaint to us Mr***’s credit card was refunded on 4/22/for the second pendant since it was shipped in March A gift certificate was issued for the return of the first pendant since it was originally shipped in May It is our policy to issue a gift certificate for jewelry items returned beyond days from the original shipping date While we have no record of promises made to refund this order, since MsMarshall indicates she was given this information verbally by a Supervisor, and in an effort to resolve this matter, we will issue a refund to Mr***’s credit card for the $ We will void the gift certificate that was issued last week and MsMarshall need not return it We regret any inconvenience that has occurred and believe this matter to be resolved to her satisfaction [redacted] Danbury Mint Customer Service Supervisor [redacted] ***

Complaint: [redacted] I am rejecting this response because: Hello, Good Morning Revdex.com AdministrationI received a "Monetary Settlement Claim Form"One with a Pink & Yellow CopyIt says to send in within Ten Days to Claim the SettlementThe PCS Stamps & Coins has a Person named [redacted] Doesn't have a Business Job TitleI will mail this to you for you to look atHer number is ###-###-#### It looks like a Claim Settlement with the ConsumersI don't want to send it in if it's a scam to lure the Consumers in thinking there receiving something for "Free"Thank You and God Bless Everyone Sincerely, [redacted]

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