Verispy

Dear Customer, Thank you for contacting usThank you for bringing this issue to our attention, however I wish to inform you that we do not engage in this type of marketing tactics, majority of our traffic is generated by partners and third party agents/affiliates Please kindly note that we do not control or endorse any third-party sites or any goods or services sold on those sitesWe do not have direct control on what is displayed and offered by third party agents and affiliatesPlease bear in mind some data may be indexed by a search engines (internal spiders) and may be displayed long after it’s actually removed or changedIf you suspect that false, malicious, defamatory information is being distributed by third party sources not owned or operated by our company we suggest contacting them directly As a reputable online information broker we require all re-sellers to agree to abide by the rules and regulations set in our re-seller agreementAny and all violations of our re-seller agreement constitute a breach of contract, consequently leading to an affiliate suspension or expulsion from our re-seller program I urge you to report this matter to our re-seller compliance team by emailing the hop link containing the possibly deceptive advertisement to: [redacted] Also please include all related details so they can research further and locate the affiliate info/tracking pixelThis should include all correspondence, all related links and materials We take affiliate/re-seller abuse very seriously and if we find any re-seller/affiliate in violation of their re-seller agreement we will take action Sincerely,Ari D.Customer Support Representative

Dear [redacted] We understand that you may have some security concerns when sending us your informationAs we have mentioned to you before our data removal service is 100% FREEWe wish to reassure you that we abide by very stringent security protocolsAll information you provide through the data opt out request process is ONLY used for the purposes of removing data from our databasesThe information you submit to us is not stored, shared, sold, or used for any marketing purposesIt is used strictly to assist in the facilitation of the data removal requestOnce you submit the required info the US-based Data Management team will process your request within business daysSincerely [redacted] *Customer Support Manager

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I have been referred by the Federal Trade Commission to Consumer Financial Protection Bureau, Iowa City, Iowa to further investigate the business practices of these background check "services." I will work with them concerning the incorrect information these "services" post on their websites and try to come up with a way for the consumers to check, free of charge and annually, the information in order to dispute and correct all the bad info Thank you for your help but I don't think you have the power necessary to fix this problem Regards, [redacted] Regards, [redacted] ***

To whomever it may concern,Thank you for notifying us of this issue.On behalf of the Verispy Support team I wish to apologize for any issues you may have experienced while using our serviceI have authorized a full refund of your purchase pricePlease allow upwards of five business days for the refund to fully processPlease note that we do not access nor collect any of our subscribers' personal information, including credit card numbers or any other billing information All of our transactions are processed reliably and securely through [redacted] ***For any further questions or concerns please feel free to contact us at [email protected] Sincerely, [redacted] **Customer Support Representative

To whom this may concern,Thank you for notifying us of this issue.I was able to reference the customer’s account within our database and according to our records a refund was issued for both of the above-mentioned purchases The following orders were refunded by authorized bill processer [redacted] – 2015-12-20:17:[redacted] - 2015-12-16:37:19Please kindly note that it may take upwards of five business days for the refund to fully processPlease note that we do not access nor collect any of our subscribers' personal information, including credit card numbers or any other billing information All of our transactions are processed reliably and securely through [redacted] ***For further questions or concerns please contact [email protected] Sincerely, [redacted] *Customer Support Representative

To whom this may concern, I believe the customer is reaching out to the wrong vendor, we are in now way associated with [redacted] Also we have no products costing $I have referenced the customer’s information within our customer database and I can see that the customer subscribed to a 5-day trial subscription costing $and per the customer’s request it was canceled on the date of 04-01-10:11:54In fact per the notations listed on the customer’s account our customer support team has reached out to the customer on multiple occasions confirming the cancelationThe $trial was the only purchase we were able to locate for this customer, and at the current time her account remains canceled in deactivated status, no further billing is scheduled for her accountAgain I feel that the customer is reaching out to the wrong vendor I suggest contacting the proper vendor SincerelySincerely, [redacted] *.Customer Support Representative

To whom this may concern, After referencing the email address [redacted] as posted in this complaint it appears that [redacted] J [redacted] is not a current customer. There is a chance that [redacted] may have an account registered under another email/username we respectfully ask... that she provide us with her user name/email or order number as received upon purchase. So at this point as far as I can understand no money was exchanged for any services rendered or implied by this individual. I have also contacted our Data Management team in our US-based office and they informed me that they never received an email matching this subject’s information. To contact the data management team directly by emailing them at [email protected] Please do not contact our customer support or marketing staff as they do not manage any data management related matters. Having said that, I wish to again state that we will be happy to facilitate the data removal request 100% FREE of charge as long as the following information is submitted to the proper department as further explained on our privacy http://www.verispy.com/privacy Please note we follow a stringent security protocol and all data removal requests has to be processed by our US based Data Management Team. Sincerely [redacted] *. Customer Support Manager

Dear *** *** We understand that you may have some security concerns when sending us your informationAs we have mentioned to you before our data removal service is 100% FREE We wish to reassure you that we abide by very stringent security protocolsAll information you provide through the data opt out request process is ONLY used for the purposes of removing data from our databasesThe information you submit to us is not stored, shared, sold, or used for any marketing purposesIt is used strictly to assist in the facilitation of the data removal request.Once you submit the required info the US-based Data Management team will process your request within business daysSincerely *** ** Customer Support Manager

Dear ***, Please accept my sincere apologize for any issues you may have encountered while using our service. I was able to locate your account, and see that full refund of the purchase was authorized on the day of your request. Please allow upwards of to business days
for refund processingPlease note that we do not access nor collect any of our subscribers' personal information, including credit card numbers or any other billing informationIf you have any other questions or concerns please don’t hesitate to contact us directly at [email protected] Sincerely, *** *Customer Support Manager

To whom this may concern, After referencing the email address *** as posted in this complaint it appears that the *** H *** is not a current customerThere is a chance that ***n may have an account registered under another email/username we respectfully ask
that she provide us with her user name/email or order number as received upon purchase. So at this point as far as I can understand no money was exchanged for any services rendered or implied by this individual I have also contacted our Data Management team in FL and they informed me that they have received an email matching this subjects information and have provided him with detailed instructions how to facilitate the data removal request, however they have never received the proper documentation to facilitate the data removal processFrom what information was shared with me by our US team the subject keeps emailing back the same email demanding removal without any of the information as requested in the data opt out instructions provided to her on multiple occasions Having said that, I wish to again state that we will be happy to facilitate the data removal request 100% FREE of charge as long as the following information is submitted to the proper department as further explained on our privacy page: http://www.verispy.com/privacy Please note we follow a stringent security protocol and all data removal requests have to be processed by our US based Data Management Team Sincerely *** *Customer Support Manager

To whomever this may concern, Thank you for bringing this issue to our attention, however I wish to inform you that we do not engage in this type of marketing tactics, majority of our traffic is generated by partners and third party agents/affiliates Verispy.com does
not manage any online pay per click campaigns, and does not control or endorse any third-party sites or any goods or services sold on those sitesWe do not have direct control on what is displayed and offered by third party agents and affiliatesPlease bear in mind some data may be indexed by a search engines (internal spiders) and may be displayed long after its actually removed or changed If you were prompted to subscribe to our service through a third party link/advertisement we encourage you to report the link to our Reseller Compliance Department Please submit the full link/URL containing the actual advertisement to the following email: *** You may also open a ticket with our compliance team at *** Please be sure to submit your order number so we can locate any possible account As a reputable online public data broker we require all resellers to agree to abide by the rules and regulations set in our reseller agreementAny and all violations of our reseller agreement constitute a breach of contract, consequently leading to an affiliate suspension or expulsion from our reseller programVerispy.com is not a consumer-reporting agency as defined under the Fair Credit Reporting Act ("FCRA")The information in our databases has not been collected in whole or in part for the purpose of reporting to the credit bureaus or consumer agencies, as defined in the FCRAThis is stated in our Policy and Terms Page available both in the member's section and on a preview search page for your convenience Sincerely, *** M Customer Support Representative

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
[The business is lyingI checked my bank status before I made the purchase to their company and I had no *** on thereWhen I made the purchase I checked my bank status again minutes later it had the first one for $and second one was for $only thenMost likely if they are unaware of the purchase there is a possibility their security might be compromised and information is leaking out or viruses associated with the website iself Secondly the the trail was canceled not on april 1st but april 2ndNear 10:20am to 10:30am EST because I made a phone callThey never contacted me at all through email for the past 72+ hours I sent itI finally got an email near 12pm after the phone callIt was still active April 1st I checked the website multiple times that dayThe email customer support does not exist or is extremely slow by 72+ hours Third they never tried to reach me at all, I was the one doing all that effortI would like the Revdex.com to do a better thorough check on this companyEither they are lying, one of their employees could be committing a crime, or their security has been compromisedIt was not on my bank statement until minutes after I purchased from them along with the $at the same timeI also do not have an *** account as I said before.]
Regards,
*** ***

Dear [redacted],Please accept my apologies for the issues you may experienced while using our service. I took the liberty and have authorized a full refund of your purchase price.Please allow it upwards of 5 business days for refund to processing. Please kindly note that we do not access nor...

collect any of our subscribers' personal information, including credit card numbers, billing information, name, and address. If you have any further questions or concerns please feel free to contact me at [email protected],[redacted].Customer Support

To whom it may concern, Please accept my apologies for any issues you may have experienced while using our service. I have taken the liberty of authorizing a full refund of your order. Please allow upwards of 5 business days for refund processing. Please kindly note all of our transactions are...

processed reliably and securely through SafeCart. If you require additional support with this matter, please visit SafeCart's customer service page. Sincerely, [redacted] Customer Support Representative Tell us why here...

Dear [redacted]     We understand that you may have some security concerns when sending us your information. As we have mentioned to you before our data removal service is 100% FREE. We wish to reassure you that we abide by very stringent security protocols. All information you provide through the data opt out request process is ONLY used for the purposes of removing data from our databases. The information you submit to us is not stored, shared, sold, or used for any marketing purposes. It is used strictly to assist in the facilitation of the data removal request. Once you submit the required info the US-based Data Management team will process your request within 7 business days. Sincerely   [redacted]. Customer Support Manager

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
I will work with Consumer Protection/FTC on a resolution regarding their opt-out policy.  I will not be forwarding to Verispy copies of sensitive documents which could result in identity theft -- drivers license, etc.   
Regards,
[redacted]

To
whomever it may concern,Thank
you for notifying us of this issue.On behalf of the Verispy Support team I wish to apologize for
any issues you may have experienced while using our service. I have authorized a full refund of your
purchase price. Please allow upwards of five business days for...

the refund to fully process. Please note that we do not access nor collect any of our subscribers' personal
information, including credit card numbers or any other billing information.
All of our transactions are processed reliably and securely through [redacted]. For any
further questions or concerns please feel free to contact us at
[email protected] Sincerely,
[redacted]Customer Support Representative

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
[Another lie. I can’t recieve a message if it’s not in my inbox. They did not send me any meassages at all through 3/30 and 4/02. I only got the messages they claim to have “resent” today 4/03 at 1:11pm 3 times, 1:06pm 3 times, and there is nothing in my spam folders EST Time. There is a chance they sent it to another person instead of me. Thats not even the worst part of my whole experience. I am getting spam emails from [redacted] and [redacted] saying I signed up with them ever since I went to these peoples website and ordered the $2.95. This company has ruined my life. Im sure their website has malware or something on it that caused this whole problem. Not only will I have to change my bank but also my email address as well at this point. :( I had no problems at all before I purchased from this website. Everything was perfectly fine, nothing wrong.]
Regards,
[redacted]

To whom this may concern,Thank you for
notifying us of this issue.I
was able to reference the customer’s account within our database and according
to our records a refund was issued for both of the above-mentioned purchases.
The following orders were refunded by authorized bill processer....

[redacted]
– 2015-12-01 20:17:21[redacted]
- 2015-12-01 16:37:19Please kindly
note that it may take upwards of five business days for the refund to fully
process. Please note that we do not access nor collect any of our subscribers' personal
information, including credit card numbers or any other billing information.
All of our transactions are processed reliably and securely through [redacted]. For further questions or concerns please contact [email protected] Sincerely, [redacted]. Customer Support Representative