Volvo Cars North America Reviews (30)
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Volvo Cars North America Rating
Description: Auto Manufacturers & Distributors
Address: 1 Volvo Dr Bldg B, Rockleigh, New Jersey, United States, 07647-2507
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Customer had complaints regarding vehicle and stated an extended warranty will make her feel better. Volvo provided additional warranty taking the vehicle warranty out to 6 years or 72000 miles whichever comes first.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business...
Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Customer has been offered two months payment reimbursement and an accessory of his choice. Customer has excepted the offer and is happy.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it...
before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Mrs. [redacted] vehicle has been repaired and she states the vehicle is running well per my last follow up with her. In addition Volvo has provided Mrs. [redacted] with an extended warranty.
Mr. [redacted] 2016 XC90 was repaired under the terms of the warranty.
The below e-mail was sent to Mr. [redacted] on 01/16/18: We are pleased to announce the opening of Cutter Volvo Cars Waipahu. We welcome them to the Volvo family and sincerely thank you for your patience during this transition. Cutter Volvo Cars Waipahu [redacted],...
HI 96797 Sales: ###-###-#### Service: ###-###-#### Parts: ###-###-####
Customer was reimbursed for 2 batteries that the extended warranty does not cover. Reimbursement was a gesture of goodwill. There will be no further reimbursement.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Review: my radiator blew in my car this car has had 13 appointments only has 33,800 miles on it bought it in june 2015 with 26,000+/-Desired Settlement: I DO NOT WANT THIS CAR ANY MORE!!! ITS A MAJOR MONEY PIT FROM BUYING BRAND NEW RIMS FROM PRIOR DAMAGE TO NOW MY RADIATOR AND MANY MORE ISSUES. I HAVE A VIDEO TO SHOW PROOF.
Business
Response:
In response to the above named complaint. Volvo will continue to honor the warranty. Volvo is not in a position to repurchase this vehicle.