W T Construction

I signed up for services and they took money out lateSaid I cannot get out of agreementHad agreement for daysNot used services yet
When I originally called to set up the appointment he was supposed to be there at 5...he finally showed up at 5:30! He offered me a good price so we set it up to come out automatically that following FridayDAYS LATER I get a phone call saying that they just now set up my contract and tried to run my payment and it did not go throughI explained to her why because like I told the salesman, if they didn't get the money out on the 30th, it would be gone...which it wasI am a single mom on a tight budget and do not have extra money laying aroundI have only had the services for days and already dissatisfiedI asked to just cancel the services since it was too much of a hassle to get it started but she said my grace period was upHaven't even paid anything yet so how am I already responsible? Then she tried to make excuses because she was a

contacted business about supposed balanceCook's threatening to send me to collections for a balance they serviced my property beyond contract date
Acct Number: PCXXXXXX
Acct Name: *** ***
Pymt Info: 12-mo contract, paid in advance and in full CHECK ***
My husband has used Cook's for several years now and has always paid for a one-year contract, always paid in advance and in fullMy huband had passed away 5/19/VERY unexpecedly, and I had been sorting through & dealing with his affairsOn 6/26/17, I saw a Cook's note on my door from ***, who that wrote I had a balance and that he "didn't get paid if I didn't pay my bill" (how unprofessional as a company); I rushed to call the office my husband used to go to (Scottsboro loc.) and let them know if we owed, I would pay BUT my huband had passed away 5/19/VERY unexpecedly and I had no job A rude woman said she'd make note on account about our conversation but apparently did not follow throughA letter arrived

Received a bill for service performed after I notified Cook's to close account
Account 15PKXXXXXX I sent a certified letter to Cook's on February 13, The return receipt postcard was postmarked February 15, This week I received a statement from Cook's showing I owe $for service provided on February 21,

In Spring of I procured the services of Cooks Pest Control for seasonal mosquito service, April -OctoberCooks was aware that because we have a swimming pool/locked gates, they must call prior to comingOnce a time is scheduled, the gate is unlocked for backyard accessThis was our primary focus area so the pool area could be used once the mosquito problem was under controlIn April of we did not received a call from Cooks to schedule treatmentIn mid April a neighbor recommended another company and significantly cheaper than Cooks- $per treatment versus $As I had not heard from Cooks I changed providers and had the treatment doneOn April I found a bill from Cooks on my front door for mosquito service at my propertyI immediately called and explained that I had not scheduled this service, had not been contacted by Cooks and reminded them that since the gates to the backyard are kept locked, how did they treat? I told them I was not going to pay this bill and

I signed up with Cook's pest control and termite on 7/19/
I was very pleased with the service and job they didHowever, I paid for them to put a termite station in my driveway as wellAfter months, I have called times (no one will return my call) I have spoken to Markus times and still nothing! You should know I have an outstanding balance on my account and I refuse to pay it till the job is done!!! Even if I have to be sent to collections, I WILL NOT pay till the job is doneIf the job is not done within the month (days from now, November 5th) I will be asking for a refund
When I talked to Markus he explained that they only had one special tool to cut through the concrete, he also told me they can only do 4-homes a dayif that's rightthen after months of waiting they should have done homesWhen is mine going to get done'
The only reason I went with Cook's was because of the salesman bragging about the great customer service and the A+ rating with

***'s Pest control performed a termite treatmentAfter a year they would not stop the service and kept billing me then sent it to collections
The service was completed at my property Suwanee GA XXXXXI had the service completed because I was conferring listing my propertyThey told me the bond was a set amount and that was what I paidAt the end of the year they called and said I owed them more moneyThen started calling me and telling me I had to pay them every month and I told them to cancel the service because I never listed the propertyThey kept sending bills even though I called three times to cancelThey never returned calls and then eventually now have sent this to collectionsThis is clearly the way they make extra money from customers who don't want to continue their service

Cooks fail to honor their contractI spoke with someone several timesI just want my $back which I paid for down payment
I called cooks because I had rodents in attic and I needed treatmentThey told me they can helpSo, I signed contract with Cooks Jan14, I wrote check for $for the initial service and to pay $mth for 12mths., which was suppose to be auto draft the 3rd of each monthI agreed and expected great serviceShortly after, I began to receive a bill for none paymentI then called to payAfter that, every other month I began to receive a billEach time I called to ask what was the problem withI was told the account number was put in wrong, payment didn't go through, and then I was finally told that there was no signature card on file for the auto draftThe representative that came to set up here at my home, didn't get the signatureCooks sent out the auto draft form and I filled it out and sent it backI thought all the hassle was ove

I have been in contact with the company back and forward for over a monthI was quoted a price based on labor / services to be renderedSome of the processes as far as labor on my original quote were omitted(did not take placeI last spoke with *** 05/03/then again on 05/08/concerning a corrected invoice before my card is draftedI am being given the run around
Product_Or_Service: Sentricon

Service technician caught on video falsifying documentation about services performed
On Jan 3, my service technician was caught on my security camera coming to my house to perform monthly treatment, the camera caught him filling out the invoice for work completed, leaving it on my door then returning to his truck and leaving

The company charged my credit card before the service was to start in SeptemberThey lied to me, and I want to cancel and get my money back
I spoke with the sales person, Dalton, he contacted me on a regular basis when he was trying to tie me into a contractI told him that it cost me a lot of money to move to my new house, and I couldn't afford to start service right awayHe said he spoke to his manager and they promised that they would not start billing me for service until September, and I would always get a call beforehandThey charged my card almost immediately, and when I tried to contact the company, there was no answer, and when I tried to contact Dalton, he didn't answer me for daysWhen he finally did, I told him I wanted to cancel my service, because of the way they do business seemed unethicalI think they were trying to avoid my calls so I would go beyond the cancellation period, and I would be trapped into a contractWhen I finally talked to him, he said he talke

I receive continual phone calls from a Cook's Pest Control employee for bill collection reminders even though I am not a customer
I have been receiving phone calls from *** an employee of Cook's Pest Control, for over a year nowHe calls for a Mr*** who lives in Athens, and always about a past-due accountMore than once, I have spoken to *** and told him he has the wrong numberI have blocked the different phone numbers that *** calls from only to have him find a new number to call fromI have called Cook's Pest Control and spoken to the owner on two occasionsShe has apologized and has put my cell phone number on their do-not-call listThis seemed to work after the second call until March 21, I have now received four voice mails and 4+ phone calls from *** who has resurrected his campaign to contact Mr*** via my cell number

On 3/10/I purchased a termite contract and the technician found no termite damage or BugsIn the buyer of my home found termites & beetles
On March 10, I hired Cooks Pest Control to inspect my home in order to purchase a termite bondA technician visited and he assured me that there were no termites or damageHe then gave me written documentation to confirm thisI signed the contract and he immediately began to treat my homeIn April I decided to sell my home and by March someone desired to purchase itThe buyer hired a termite company and their report revealed that underneath my home there was termite damage, beetles, and Fungi with decay on the sub-floor and joistsCooks never revealed to me that these things were present I then realized that the contract Cooks Pest Control sold me was bogus (fraudulent)The realtors were shocked and so was II was crying and the buyer was cryingOur closing was delayed for several hoursI was highly embarras