Wanelo, Inc.

Initial Business Response /* (1000, 7, 2015/10/30) */
Contact Name and Title: [redacted], Support Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@wanelo.com
Hi [redacted],
We are very sorry that you have not received a response back from us, but we are here to help you out!
These orders...

are actually for a store that is not Fulfilled by Wanelo, so we've gone ahead and reached out to them about your return. We will be reaching out via email as well so we can follow up with the return for you.

Hi [redacted],Thank you for reaching out to us.I truly understand the frustration you feel towards this incident. I would like to assure you that our product and support teams log all recent customer comments, feedback and review to ensure we are always working to improve the customer experience.I see...

both of your orders have been delivered. Wanelo Order # [redacted] has also been refunded and should reflect back on your account by next week. We have added a $50.00 Wanelo credit on your account as courtesy for the inconvenience.If you have any other concern, please let me know and I will be sure to reply as soon as possible. Thank you and have a nice day!