Wanton-Horne Chapel of Peace Funeral Home

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Hi there,I have not received my refund promised me as resolution to this case (# [redacted] ) They refunded my a different order then recharged me the same amount I called them about it They said they would refund me the correct order That was on Nov17th I have still not received any refund.Thank You [redacted]

Dear Mr [redacted] , I am very sorry that the [redacted] #Men's Vintage Finish Line T-Shirt was not available in time to ship for Christmas deliveryI have processed a refund of $which includes the price of the merchandise + the $in shipping costThis refund will go back to your PayPal account and should reflect in 3-business daysI do apologize for any inconvenienceSincerely, [redacted] Manager, Customer Care

The business has stated this customer will be refunded, the refund should be processed with in 3-business daysThe customer does not need to return the product she has to receive the refund

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted]

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] I do not have of the shirts like they responded I was informed to ship one back which I did so the day I received it (unlike them taking my money and waiting days before shipping out the product) They did refund the shipping Its a shame they are the ones that handle most artists online merchandise so I will make sure to purchase in person from now on and never order from them again The refund of $in shipping hardly qualifies as customer service in my opinion when it was guaranteed for delivery by Christmas

[A default letter is provided
here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Dear Mr***,I do apologize for the delay on receiving your Seconds of Summer "Safety Pin Shorts"We have not received this merchandise from the manufacturer and we are currently unable to fulfill any ordersWe are working diligently with the manufacturer to get these items to us so that
we begin fulfilling these ordersThe status of these items on our website are labeled as back-order so that each customer is aware of the status of this merchandiseMr***, I have upgraded your shipping to UPS Next Day Air so that when we do receive the item from the manufacturer we are able to send them out the fastest available shipping methodIf you would like to cancel your order you may do so and receive a full refund. Sincerely, Nathan ***

Dear Mr***,I have reviewed your order (#***) and our records show that a refund of $was processed back to your VISA ending in on December 22nd, According to our records this refund was successfully processed and all funds have been returned to youPlease check with your
financial institution if you are unable to locate this refundPlease note that it may reflect on your statement approx3-days after the processing date.Sincerely,Nathan ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
Hi there,I have not received my refund promised me as resolution to this case (#***). They refunded my a different order then recharged me the same amount. I called them about it. They said they would refund me the correct order. That was on Nov17th. I have still not received any refund.Thank You
*** ***

Dear MrShane Kiser, I do apologize that you did not receive the Snowflake Pullover Hoodie on your December 23rd OrderAccording to our recorders your PayPal account was authorized for the full order amount of $However, we do not capture funds until your items actually shipAccording
our records the Can't Sleep Love Pillowcase was shipped on December 23rd and $was captured via your PayPal accountFunds were not captured for the Hoodie since it did not shipOn, December 28th, you contacted us regarding your order and it was confirmed that the pillowcase had shipped and that we were still awaiting stock on the hoodieAlso, in reviewing our records it does appear that a refund of $was processed to your PayPal on 12/30/and another refund of $was processed back to your PayPal account as wellThe total refund was for which essentially means that the pillowcase was provided to you at no chargeThis same information was provided to PayPal when we were informed that you initiated a dispute you initiated, which was resolved on 1/14/Since you were never charged for the hoodie we are unable to process a refund.Unfortunately, we do not have any control on how long a financial institution holds on to a temporary authorizationStandard practice is 3-business days Sincerely,Nathan

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

Dear Mr***,I do apologize for the delayed release of the, Know-It-All vinyl by *** ***The estimated shipping date is a place holder date set by the manufacture and may change due to demand of the product and unfortunately this was the case for the Vinyl LPFor your inconvenience I
have issued a refund of $to cover the shipping charges you incurred at the time of your orderPlease allow 3-business days for this credit to reflect on your account. I do apologize for the kickback of your emailWe do have filters in place that will bounce back emails for various reasonsPlease know that this is an automated process and was not deliberately done because you had a complaint. Sincerely, Nathan R***

The customer was given a shipping refund on her order and a free reshipShe will now have two of the shirts

Revdex.com spoke with the businessThe customer was sent a refund on for $

I have received a response from the business regarding this complaint; they have apologized and refunded my purchase on February 23. Thank you for your help in this matter. You may now update this complaint as closed.*** ***

Good afternoon! We have removed the email *** from our mailing listThis may take of to hrs to take effect Sincerely, Nathan

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***

Dear Ms***, I am very sorry to hear that your piece dinnerware set arrived damagedI have processed a refund of $for your 2nd set and it should appear on your account in the next 3-business days Sincerely, NathanManager, Customer Care