Washoe Golf Course

Reverse Mortgage Solutions, Inc(“RMS”) received your correspondence and the accompanying complaint written by [redacted] on October 26, After research and review I have provided the following response The loan in question, is a [redacted] insured Home Equity Conversion Mortgage (“HECM”) reverse mortgageAs a consequence, all actions on behalf of RMS are governed by the guidelines of the US Department of Housing and Urban Development (“HUD”)Pursuant to the guidelines, RMS is required to order a final inspection to confirm that all repairs are complete and satisfactoryRMS gives notice to all borrowers through a Loss Draft Introduction letter, informing the borrower that prior to disbursement of any final funds, an inspection of the repairs is mandatoryOnce RMS receives confirmation of a satisfactory inspection and all inspection fees are deducted from the available loss draft funds, RMS will disburse the remaining available funds On October 5, [redacted] property was inspected and the enclosed, original inspection report determined that the repairs failed the inspection due to cosmetic damageSubsequently, RMS received a copy of the final report from the inspection performed on October 5, and it determined that the property partially passed the inspection, with minor remaing necessary repairsRMS will only disburse the entire loss draft funds when all work and proper documentation is completeAt this time RMS, upon receipt of necessary documentation, will disburse a percentage of the funds to [redacted] and her contractor for the completed repairsThe repair set aside funds associated with your mortgage, cover all repairs including the remaining wall crack and vinyl damageRMS will disburse all remaing funds after the remaining repairs are complete and after all inspection fees are deductedThus, the first payment of loss draft funds should be disbursed to [redacted] upon receipt of all necessary documentation As [redacted] is aware, the fully funded [redacted] is a result of the projected inability of the borrower to maintain the property chargesThe amount set aside in the [redacted] are not treated as Loan Advances nor do they bear interestAdditionally the fully funded [redacted] may not be cancelled by the borrowerAll stated information regarding the policy and procedure of the [redacted] can be verified in the enclosed Loan Agreement RMS does not make monthly installments for insurance premiums, instead RMS makes one annual payment for the insurance premium of the propertyOur records show no indication that [redacted] was paying monthly installments on the insurance premiumIn efforts to correct the situation, RMS contacted Liberty Mutual and arranged to pay the outstanding amount of $At this time, RMS will disburse all annual insurance premiums directly to the insurance companyIn the future, we ask that [redacted] ensure that the insurance company has notification that RMS is the mortgagee and all payment request be sent directly to them Should [redacted] have questions, please have her contact the RMS Customer Service Department at (877) 774- Sincerely, Yladrea Marshall Paralegal (877) 774- Enclosures: Home Equity Conversion Loan Agreement Original Inspection 10/5/ Final Inspection 10/5/

As noted in the inquiry the amount paid for the referenced property at foreclosure auction on March 3, was more than the total debt owed The total debt was $153,and the sale price was $174,with an overpayment of $20, The foreclosure auction was administered by foreclosure counsel for RMS, [redacted] As part of their administration, [redacted] received the funds from the third-party buyer [redacted] then issued payment to RMS in the amount of $153, As an officer of the court, [redacted] took the remaining funds in the amount of $20,and provided them for distribution to other lien holders, tax authorities, or any other entity that had a claim to property sale proceeds Any funds that remain are subject to be paid to the Estate of [redacted] RMS is not a party to the distribution of those funds in excess of the total debt since RMS has no claim to those funds For information about the distribution of those funds, Ms [redacted] may contact [redacted] directly by telephone at [redacted] , by fax at [redacted] , or by mail or in person at the following address: [redacted] ***

Revdex.com:This company HAS NOT AT ALL kept in contact with us EVER ! NOR did they EVER SEND the information and oayments made to US as they did hereNOT TO MENTION 100? lying telling you there waz ANY agreement made to repayBecause when I asked I WAS TOLD , NOT an optionI alsk have asked fkr YEARS to.speak to someone other than and in a higher position than the default department which I was told no one exists ! And I waz NOT TOLD about a repayment before the foreclosure sale , which they obviously are again playing a game because my mother is NOT legally responsible for her signature , and has nkt been for yearsThats stated in the power of attorney they been sent , and faxed over timesThis company is telling ALL B.SAND I WILL NOT ALLOW THIER GAME to continueI DEMAND PROOF OFwhatbTHEY claim they agreed to az repayment options ! Including the recorded call they refuse ANY repayment !! I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards,

RMS received [redacted] check number [redacted] in the amount of $9,from [redacted] on May 21, and began processing On May 29, [redacted] was advised of the same and agreed to provide copies of the signed invoice from his contractor and the [redacted] RMS then provided [redacted] with the enclosed Loss Draft Introduction Letter including a Contractor Affidavit and Conditional Waiver of Lien, Repair Completion Affidavit, and IRS Form W Subsequently RMS issued a check for $4,on June 3, in order to begin the repairs on [redacted] 's home It appears that [redacted] was aware of the need for an inspection for the release of funds and that payment for the inspection would come from the amount paid by [redacted] since he chose to pay out of pocket for the completion of the repairs rather than request an additional draw In any event, this is made clear on page one of the Loss Draft Introduction Letter Now that the repairs are completed, RMS must inspect the repairs to confirm that they were completed according to the [redacted] To that end an inspection was ordered on August 20, If the inspection determines that all repairs are 100% complete, RMS will issue payment for the inspection and a check to [redacted] for the remainder of insurance claim funds received Should you have questions, you may contact the RMS Loss Draft Administrator, [redacted] , at [redacted] , extension ***

Dear Mr [redacted] : Reverse Mortgage Solutions, Inc(RMS) received your Revdex.com correspondence on July 13, 2016, and provided it to me for research and responseNote that this loan is a Federal Housing Administration (FHA) insured Home Equity Conversion Mortgage (“HECM”) reverse mortgage governed by the U.SDepartment of Housing and Urban Development (HUD)The balance on the loan becomes due and payable only if one (1) of the following situations below occurs: • A borrower dies and the property is not the principal residence of at least one surviving borrower; • All of a borrower’s title in the property is sold or otherwise transferred and no other borrower retains title to the property in fee simple or retains a life estate or certain leasehold interests; • The property ceases to be the principal residence of the last surviving borrower; • The last surviving borrower fails to occupy the property for longer than twelve consecutive months because of illness; or • An obligation of the borrower under the security instrument is not performed, which includes: o Failure to maintain the property o Failure to maintain continuous hazard insurance on the property o Failure to pay property taxes This loan has been in default for property taxes from July 10, Below is a breakdown of disbursements/repayments for property taxes: Transaction Description Disburse Date/Check Date Disburse Amount Maricopa County Taxes from Line of Credit 07/11/$ Maricopa County Taxes 07/11/$ Maricopa County Taxes First Half 03/10/$2, Maricopa County Taxes First Half 03/25/$1, Maricopa County Taxes Second Half 05/19/$1, Partial Repayment Check [redacted] 06/29/($2,450.00) Partial Repayment Check [redacted] 06/29/($2,268.00) Partial Repayment Check [redacted] 06/30/($2,943.06) Stop Payment Check [redacted] 07/19/$2, Total $ Below are the dates the Repayment Checks were received: • Check [redacted] received on July 1, • Check [redacted] received on July 15, • Check [redacted] received on July 1, All of the above checks are enclosed for your review and were received after the foreclosure sale date of June 29, On October 9, 2015, RMS sent you a Thirty Day Demand Letter with instructions to pay the default amount owed As you are aware, the loan was sold to a third party at foreclosure sale on June 29, It appears as if the third party came into an agreement with you to rescind the sale if you paid out their expensesRMS was informed by the third party to rescind the sale and we applied the three payments aboveThe third party has been contacting us about the funds you promised to pay but that is between both of youAs indicated above, check [redacted] was stop paid and there is a current default balance of $ Should you have questions, you may contact Willie [redacted] or another default representative on their team during regular business hours of 8:am to 8:pm Eastern Standard Time Monday through Friday at (866) 799- Sincerely, Ray [redacted] **Executive Resolution Analyst (866) 799- Enclosures: Check [redacted] Check [redacted] Check [redacted] Thirty Day Demand Letter

Dear Ms [redacted] : Reverse Mortgage Solutions, Inc(RMS) received your Revdex.com correspondence on August 29, 2016, and provided it to me for research and responseRMS was unable to update your Successor Trustee identification as the first three documents received were the Trust Certification and a copy of the actual Trust was neededOnce RMS received the Trust signed by [redacted] we updated our system to reflect you as Successor Trustee Note that this loan is a Federal Housing Administration (FHA) insured Home Equity Conversion Mortgage (“HECM”) reverse mortgage governed by the U.SDepartment of Housing and Urban Development (HUD)The loan became due and payable upon the death of [redacted] on April 25, Enclosed is a copy of the Condolence Letter sent to the Estate of [redacted] with information to satisfy the loan dated May 25, Below is the Creditor’s Rights listed on the Condolence Letter: If the Loan is not satisfied pursuant to one of the options set forth herein above under Options to Satisfy the Loan within thirty days from the date of this notice, we will begin the process of foreclosure of the Property HUD guidelines require RMS to file first legal prior to the sixth month from the death dateIn order to meet first legal, the loan is referred to foreclosure counsel three months prior to the six month deadlineAs stated above, RMS may begin foreclosure proceedings after thirty days of notification of deathBelow is [redacted] Acquisition Sale of the Property (d) Initiation of foreclosure: (1) The mortgagee shall commence foreclosure of the mortgage within six months of giving notice to the mortgagor that the mortgage is due and payable, or six months from the date of the mortgagor's death if applicable, or within such additional time as may be approved by the Secretary If you need an extension to sell the property, please provide a Listing Agreement prior to RMS filing first legalOnce the Listing Agreement is received, we will forward to HUD for approval of a possible ninety day extensionRMS is currently in the process of requesting another Payoff Statement as the one previously forwarded to you expires on September 9, On August 29, 2016, Ana C [redacted] (Default Supervisor) spoke with you and was going to send you a payoff breakdown and you informed her that you would not close until September 20, MsC [redacted] submitted another pay off request at that timeBelow is a breakdown of fees on the Payoff Statement dated August 22, 2016: Transaction Description [redacted] Amount Corporate Advance Property Inspection 05/25/$ Property Inspection 06/22/$ Appraisal 06/28/$ Property Inspection 07/18/$ Property Inspection 08/17/$ Total $ Outstanding Fees Attorney Fees $2, Property Preservation $ Total $2, It is imperative that you stay in constant communication with RMS as to when the foreclosure sale date is setYou have up to that time to satisfy the loanAt this time, a foreclosure sale date has not been setShould you have further questions, you may contact Ana C [redacted] or another default representative on their team during regular business hours of 8:am to 8:pm Eastern Standard Time Monday through Friday at (866) 799- Sincerely, Ray G [redacted] Executive Resolution Analyst (866) 799- Enclosure: Condolence Letter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint This company has ruled and regulations that change on a whimMy first question to MsPROBST was: is there a time limit for the repairs to be completed? Her response was "not at all" instead of the proper answer which would have been "none at all except please note that you may not borrow against your account until the building is rebuilt" Each statement I receive shows a positive balance available It has not been weather friendly to have excavating equipment on the property As we have minimal funds to work wit we need to proceed with financial discretion I do not accept this response Regards, [redacted] ***

Dear Ms [redacted] : Reverse Mortgage Solutions, Inc(RMS) received your Revdex.com correspondence on July 13, 2016, and provided it to me for research and responseNote that this loan is a Federal Housing Administration (FHA) insured Home Equity Conversion Mortgage (“HECM”) reverse mortgage governed by the U.SDepartment of Housing and Urban Development (HUD)The balance on the loan becomes due and payable only if one (1) of the following situations below occurs: • A borrower dies and the property is not the principal residence of at least one surviving borrower; • All of a borrower’s title in the property is sold or otherwise transferred and no other borrower retains title to the property in fee simple or retains a life estate or certain leasehold interests; • The property ceases to be the principal residence of the last surviving borrower; • The last surviving borrower fails to occupy the property for longer than twelve consecutive months because of illness; or • An obligation of the borrower under the security instrument is not performed, which includes: o Failure to maintain the property o Failure to maintain continuous hazard insurance on the property o Failure to pay property taxes Below is a breakdown of all disbursements/repayments for property taxes and lender place hazard insurance at RMS: Transaction Description Disburse/Check Date Disburse Amount Lender Place Hazard Insurance 05/20/2013-08/29/$1, Lender Place Hazard Insurance Refund 05/20/2013-09/27/($1,275.00) Property Taxes Baltimore City 2013-04/28/$1, Baltimore City Duplicate Bill Fee 04/29/$ Lender Place Hazard Insurance 05/20/2014-05/23/$ Partial Repayment 10/09/($82.00) Partial Repayment 11/07/($82.00) Partial Repayment 12/05/($81.00) Property Tax Attorney Fees 01/06/$ Property Tax Attorney Fees Refund 01/08/($814.80) Property Taxes Baltimore City 01/21/$5, Property Tax Settlement Attorney Fee 01/21/$2, Property Taxes Baltimore City Refund 03/23/($1,175.56) Lender Place Hazard Insurance 03/20/2015-05/20/03/24/($52.31) Partial Repayment 04/21/($340.00) Partial Repayment 05/11/($337.00) Partial Repayment 06/15/($335.00) Partial Repayment 06/18/($10.00) Partial Repayment 07/21/($337.00) Partial Repayment 09/17/($340.00) Lender Place Hazard Insurance 09/10/2015-11/18/$ Partial Repayment 12/10/($340.00) Refund 02/22/($191.37) Refund 06/17/($148.63) Lender Place Hazard Insurance 04/15/06/20/$ Total $6, On April 23, 2015, you entered into a Repayment Plan Agreement (enclosed) with RMS for twenty four consecutive payments of $to total $8,070.92, with the first payment being due on April 25, As verified above, you did not make a payment in August, October, and November of Enclosed is the RMS Letter dated December 1, 2015, which indicated that the Repayment Plan Agreement you had entered into had been cancelledPer HUD guidelines, once a repayment plan is broken due to non-payment or there are disbursements for property taxes/hazard insurance occur, no future repayment plans may be entered intoAt this time the total amount of $6,is due to reinstate the loan from foreclosureYou have up to the foreclosure sale date to satisfy the default amount of $6,A foreclosure sale date has not been set, so it is imperative that you stay in constant communication with RMS The failure of payments was not due to the address change as the missing payments were prior to the December 7, move date from [redacted] to [redacted] *** Should you have questions, you may contact Willie [redacted] or another default representative on their team during regular business hours of 8:am to 8:pm Eastern Standard Time Monday through Friday at (866) 799- Sincerely, Ray [redacted] SrExecutive Resolution Analyst (866) 799- Enclosures: Repayment Plan Agreement RMS Letter dated December 1,

Dear Mr [redacted] Reverse Mortgage Solutions, Inc(RMS) received your Revdex.com correspondence on August 22, 2016, and provided it to me for research and response You are not authorized on this loanIn order to receive loan specific information, you must obtain a signed written authorization from the borrowerOnce we receive this information, we will be able to address your concerns Should you have questions, you may contact RMS Customer Service Department during regular business hours of 8:am to 8:pm Eastern Standard Time Monday through Friday at (866) 503- Sincerely, Ray [redacted] **Executive Resolution Analyst (866) 503-

Dear Mrs [redacted] : Reverse Mortgage Solutions, Inc(RMS) received your Revdex.com (Revdex.com) correspondence on August 22, 2016, and provided it to me for research and responseThe Revdex.com is not authorized on this loan and is unable to negotiate or mediate on your behalfAll loan specific items should be directed to RMSRMS was not a party of the closing nor did RMS have a representative at closingThis loan was service released form [redacted] f/k/a [redacted] ***, on August 2, We are unable to determine what you are requesting as the loan has an active statusAs a way of background below is a breakdown of how funds were disbursed at closing: • Principal amount of loan - $83, • Settlement charges – ($11,026.26) • Settlement to Law Offices of [redacted] – ($49,673.14) • City of Titusville – ($4,917.00) • City of Titusville – ($381.80) • Cash to borrowers – $17, RMS has no comment on any agreements you may have had with your son as the loan was originated by you and [redacted] onlyThere are also not three liens on the loanEnclosed are copies of your Recorded Adjustable Home Equity Conversion Mortgage and Adjustable Rate Home Equity Conversion Second Mortgage Note that this loan is a Federal Housing Administration (FHA) insured Home Equity Conversion Mortgage (“HECM”) reverse mortgage governed by the U.SDepartment of Housing and Urban Development (HUD)Under HECM terms you were not required to make monthly paymentsThe balance on the loan becomes due and payable only if one (1) of the following situations below occurs: • A borrower dies and the property is not the principal residence of at least one surviving borrower; • All of a borrower’s title in the property is sold or otherwise transferred and no other borrower retains title to the property in fee simple or retains a life estate or certain leasehold interests; • The property ceases to be the principal residence of the last surviving borrower; • The last surviving borrower fails to occupy the property for longer than twelve consecutive months because of illness; or • An obligation of the borrower under the security instrument is not performed, which includes: o Failure to maintain the property o Failure to maintain continuous hazard insurance on the property o Failure to pay property taxes You had previously did not obtain hazard insurance and RMS had to purchase to protect the propertyYou paid all this funds back in the form of a Repayment PlanOnce again, the loan has an active statusAs you continue to adhere to the above situations, you may remain in the property for your lifetime There also appears that there was confusion about the Certification of Occupancy which is required per HUD to verify occupancy yearlyEnclosed is copy of the Second Certification of Occupancy sent to you on August 2, WARNING: “Section of Title of the United States Code makes it a criminal offense to make a willfully statement or misrepresentation to any department or agency of the United States Government as to any matter within its jurisdiction.” Failure to send in the Certification of Occupancy signed will cause the loan to be called due and payable Should you have other questions, you may contact RMS Customer Service Department during regular business hours of 8:am to 8:pm Eastern Standard Time Monday through Friday at (866) 503- Sincerely, Ray [redacted] **Executive Resolution Analyst (866) 503- Enclosures: Recorded Adjustable Home Equity Conversion Mortgage Adjustable Rate Home Equity Conversion Second Mortgage Second Certification of Occupancy HUD-Settlement Statement

Dear Ms [redacted] : Your inquiry was provided to me for research and responseIt appears that your inquiry references solicitations for businessAs of the date of your inquiry RMS is no longer in the business of new reverse mortgage loansRMS is a servicer of existing reverse mortgages onlyRMS does not make telephone calls to consumers that are not already customers If you were to have a loan serviced by RMS, then a do not call list would not prevent calls from RMS in line with current business we have togetherShould you have questions, you may contact the RMS Customer Service Department at (866) 503- Sincerely, Noel [redacted] Compliance Resolution Supervisor

Dear Mr [redacted] : Reverse Mortgage Solutions, Inc(“RMS”) received your correspondence, provided by the Revdex.com (“Revdex.com”) on September 29, After research and review I have the following response RMS acknowledges the approved extension provided to you on June 23, Additionally we are aware that the extension date was set to end on October 8, Based on this information, RMS is investigating the foreclosure actionRMS will follow up with you in fifteen (15) business days with our findingsShould you have questions, please contact RMS foreclosure counsel, Wright, Finley & Zak, at (949) 477- Sincerely, Yladrea [redacted] Paralegal (877) 775-

Dear Mr***:
Reverse Mortgage Solutions, Inc(RMS) received your Revdex.com correspondence on October 12, 2016, and provided it to me for research and responseRMS regrets the delay in the release of the lost draft check for $On October 18, 2016, RMS submitted a
request to disburse the total amount to youThe check should be disbursed today and received within seven to ten business days
Both insurance claim checks should have been forwarded to RMS for endorsementIf you have any future damage and file an insurance claim with funds being disbursed, please contact us as your loan agreement requires us to verify all repairs were completedEnclosed is a copy of your Adjustable Rate Home Equity Conversion MortgagePlease reference Uniform Covenant Fire, Flood and Other Hazard InsuranceShould you have other questions, you may contact RMS Customer Service Department during regular business hours of 8:am to 8:pm Eastern Standard Time Monday through Friday at (877) 774-
Sincerely,
Ray *** **Executive Resolution Analyst
(877) 774-
Enclosure: Adjustable Rate Home Equity Conversion Mortgage

Dear Ms***:
Reverse Mortgage Solutions, Inc(RMS) received your Revdex.com correspondence on September 12, 2016, and provided it to me for research and responseEnclosed is our previous response to the Missouri Attorney General dated August 17, 2016, which addressed the same
inquiry
Enclosed is a copy of your HUD-Settlement Statement and Payment Plan that verifies funds disbursed at closingThe Principal Amount of the loan was $55,000.00, which included Settlement Charges of $8,and $41,to pay off a previous lien with CountrywideThe remaining balance of $5,were Set Aside Funds for Servicing FeesThere were no funds left to disburse
As you are aware, the loan was sold at foreclosure sale due to non-payment of property taxes on
August 22, Once again, there were no funds available to you as you owed RMS a loan balance of approximately $70,Should you have other questions, you may contact RMS Customer Service Department during regular business hours of 8:am to 8:pm Eastern Standard Time Monday through Friday at (866) 503-
Sincerely,
Ray *** **Executive Resolution Analyst
(866) 503-
Enclosures: HUD-Settlement Plan
Payment Plan
RMS Response dated August 17,

here's the authorization

Dear Mr***:
Reverse Mortgage Solutions, Inc(RMS) received your Revdex.com correspondence on August 9, 2016, and provided it to me for research and responseNote that this loan is a Federal Housing Administration (FHA) insured Home Equity Conversion Mortgage (“HECM”) reverse
mortgage governed by the U.SDepartment of Housing and Urban Development (HUD)The balance on the loan became due and payable upon the death of *** *** on January 16, Enclosed is a copy of the Condolence Letter sent to the Estate of *** *** with information to satisfy the loanBelow is the Creditor’s Rights listed on the Condolence Letter:
If the Loan is not satisfied pursuant to one of the options set forth herein above under Options to Satisfy the Loan within thirty days from the date of this notice, we will begin the process of foreclosure of the Property
HUD guidelines requires RMS to file first legal prior to the sixth month from the death dateIn order to meet first legal, the loan is referred to foreclosure counsel three months prior to the six month deadlineFirst legal was completed on May 20, Once first legal was completed, HUD will not allow for any other extensionsAs stated above, RMS may begin foreclosure proceedings after thirty days of notification of deathBelow is HUD CFR Acquisition Sale of the Property (d) Initiation of foreclosure:
(1) The mortgagee shall commence foreclosure of the mortgage within six months of giving notice to the mortgagor that the mortgage is due and payable, or six months from the date of the mortgagor's death if applicable, or within such additional time as may be approved by the Secretary
RMS regrets the delay in the processing of the Payoff Statement and have enclosed a copy, which is good through September 15, You have up to the foreclosure sale date to pay off the loanAt this time, a foreclosure sale date has not been setIt is imperative that you stay in constant contact with RMS to verify when the foreclosure sale date is set
As stated above, this is a FHA insured loan governed by HUD and RMS has to service the loan according to HUD guidelinesThe only other way to obtain a possible extension is to provide proof of funds and/or a sales contract prior to the foreclosure sale date
Should you have other questions about the foreclosure process, you may contact Ana Cable or another default representative on their team during regular business hours of 8:am to 8:pm Eastern Standard Time Monday through Friday at (866) 799-
Sincerely,
Ray *** **Executive Resolution Analyst
(866) 799-
Enclosures: Condolence Letter
Payoff Statement

Revdex.com:
This letter is to inform you that Reverse Mortgage Solutions, Inchas carried out to my satisfaction the resolution it proposed for my complaint, filed on 7/8/and assigned ID ***
Regards,

The prior response addressed the concerns raised in the rejection. Had Ms*** not responded, RMS would have been required to initiate due and payable procedures according to the terms of her Federal Housing Administration (FHA) insured Home Equity Conversion Mortgage (HECM) reverse mortgage. RMS is a servicer of reverse mortgages. One function of the servicer is to ensure that the borrower complies with the requirements of the loan. If Ms*** will continue to adhere to the requirements of her HECM reverse mortgage, RMS will not be required to utilize the default process

Ms*** indicated that the rules and regulations change on a whim; however this simply isn’t the case. As previously explained, the loan she obtained is a *** *** *** *** (“***”) and is governed by rules promulgated by the *** *** *** ***. As a servicer of this loan, RMS must abide by these rules. In our previous response Ms*** was provided with a copy of the Adjustable Rate *** *** *** *** Repair Rider which stipulates the requirement (i.e., repair of the garage) be completed in a timely manner and the consequences if it is not. This requirement has not changed.
Regardless, RMS has issued $13,from insurance claim funds to Ms*** in order to initiate repairs to the garage. Based on the enclosed Contract with *** ***, this amount is adequate to purchase the majority of materials and to begin the work to rebuild the garage. If additional funds are required during the repair process, Ms *** may request an inspection to have RMS determine that repairs have been completed up to 50% to allow for an additional disbursement of insurance claim funds (though not all of the funds). Note however that such an inspection involves a cost that is deducted from the insurance claim funds
As previously indicated, once damages to the garage have been completed and an inspection of the repairs has established that the garage has been repaired according to the Insurance Adjuster’s Report, RMS can then issue the remainder of the insurance claim funds and will also be able to disburse withdrawal requests from the Line of Credit.
As you may know, the file has been assigned to Senior Loss Draft Administrator, Barbara M***. Should you have questions, you may contact MsM*** at *** ***, extension ***

Dear Mr***:
Reverse Mortgage Solutions, Inc(RMS) received your Revdex.com correspondence on
April 14, 2016, and provided it to me for research and response. Note that this loan is a Federal Housing Administration (FHA) insured Home Equity Conversion Mortgage
(“HECM”) reverse mortgage governed by the U.SDepartment of Housing and Urban Development (HUD). The balance on the loan becomes due and payable only if one (1) of the following situations below occurs:
A borrower dies and the property is not the principal residence of at least one surviving borrower;
All of a borrower’s title in the property is sold or otherwise transferred and no other borrower retains title to the property in fee simple or retains a life estate or certain leasehold interests;
The property ceases to be the principal residence of the last surviving borrower;
The last surviving borrower fails to occupy the property for longer than twelve consecutive months because of illness; or
An obligation of the borrower under the security instrument is not performed, which includes:
Failure to maintain the property
Failure to maintain continuous hazard insurance on the property
Failure to pay property taxes
You are required to sign a Certification of Occupancy every year per your loan agreement. The Certification of Occupancy is sent to your property one month prior to your closing date every year,
which was on June 21, 2012. RMS will send two more friendly reminders after that time. If the Certification of Occupancy is not returned signed, RMS will then submit a request to HUD for approval to call the loan due and payable for occupancy. Your Certification of Occupancy form was received on April 4, for June 2014-15. You will receive a Certification of Occupancy in May for
June 2015-16. Please sign and return so that you will not receive other notifications
The loan is currently in foreclosure for failure to pay property taxes in the amount of $0.60. Below is a breakdown of all disbursements and repayments for property taxes and hazard insurance:
Transaction Description
Disburse/Check Date
Disburse Amount
Pima County Property Taxes
03/13/
$
Partial Repayment
09/11/
($10.00)
Lender Place Hazard Insurance from 8/5/2015-
10/09/
$
Lender Place Hazard Insurance Refund from 8/5/2015-
10/13/
($933.00)
Pima County Property Taxes
03/15/
$
Pima County Property Taxes Refund
03/25/
($583.55)
Total Due
$
RMS is submitting a request to rescind the foreclosure with HUD, but you still owe the $for property taxes. Should you have questions, you may contact Bryant *** or another default representative on their team during regular business hours of 8:am to 8:pm Eastern Standard Time Monday through Friday at (866) 799-
Sincerely,
Ray ***
SrExecution Resolution Analyst
(866) 799-