Watch Gnome Reviews (30)
Order # 11309
I sent 2 watches in for battery replacement, but have not had Watch Gnome respond to my emails inquiring about where my watches are. I understand delayed shipping time due to Covid-19, but there is no excuse for the lack of communication. I was told that I would be sent a confirmation once they have received my watches, but have not. I need my watches back ASAP and then I will never be doing business with Watch Gnome again and telling my friends as well.
I think most people see the company on the top of a web search assume that it's trustworthy. But Google map showing them "permanently closed" while their website is still up and running is not reassuring. I just hope I can recover the watch in the end, no matter how long I have to wait, or what else I need to do. In the meantime I try to be hopeful.
I've actually used them before (for that watch), and everything was fine. I don't know what happened to them, but I wouldn't send them a watch worth more than $50.
to inquire as to the status. I can not get them to respond.
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Complaint ID: [redacted] Was settled This past Saturday October 22nd 2016I received my watch back & with a working battery.I can’t thank you enough for the quick response you provided.I am extremely grateful, Sincerely, [redacted] ***