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Watch Gnome Reviews (13)

Not received watches back after a month
I sent in two watches in last month. I e-mailed them twice
to inquire as to the status. I can not get them to respond.

Jan 01, 2020

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Complaint ID: [redacted] Was settled This past Saturday October 22nd 2016I received my watch back & with a working battery.I can’t thank you enough for the quick response you provided.I am extremely grateful, Sincerely, [redacted] ***

Nov 13, 2019

The service she ordered from us on 10/for $has been completed, her watch is being shipped back to her and we have emailed her confirmation & tracking

Nov 07, 2019

We have completed a refund as the customer requestedScreenshot belowIs that enough info for you to mark as resolved?

No response to emails, no watch, no nothing! I hate to call them a rip off but after two attempts to contact them with no answers, and my watch is no where to be found what else can one say?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** **

Revdex.com:
We received the watch over the weekend after a month of no contact from Watch Gnome No explanation of why there was a delay was with the box. The watch was fixed and running, we are happy to have it backPlease disregard our complaint. Thank you for
your help, *** ***

Hello, we have been in contact with *** via Email & Facebook during the past weekUnfortunately it does look like his watch was lost during the transfer process. We sincerely regret this and we do everything possible to minimize this chance but on rare occasions it happensWith that being said, we do want to ensure our customers are cared for - so we have organized with *** to replace his watch with a brand new version of the watch he shipped usIt is currently in the mail to him via USPS ***He should be receiving his brand new replacement in 1-days.Thank you for your assistance in helping this customerPlease let us know if you need anything else, * ***

Greetings and thank you for reaching out to get this resolved.We are looking into this potential missing watch on our end but think we may not have the best form of communication with the customer and would appreciate the help in clearing it up?We emailed *** on 12/with some additional
information and questions but have yet to hear backWe attached the email hereIs there a better email address to use?

The service she ordered from us on 10/10 for $15 has been completed, her watch is being shipped back to her and we have emailed her confirmation & tracking.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this...

resolution is satisfactory to me.
Complaint ID:     [redacted] Was settled This past Saturday October 22nd 2016I received my watch back & with a working battery.I can’t thank you enough for the quick response you provided.I am extremely grateful,
Sincerely,
[redacted]

We have completed a refund as the customer requested. Screenshot below. Is that enough info for you to mark as resolved?

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Address: 1255 N Ogden St Apt 102, Denver, Colorado, United States, 80218-1937

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watchgnome.com


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