Wayne Frier Mobile Homes of Macclenny

We appreciate your business [redacted]. We did everything we promised you in a very timely manner. We are not [redacted]. [redacted] handles all tape and texture and all service. We have over 50 emails to [redacted] on your behalf requesting service and every single time you call us we...

immediately call and email the factory. All service is done through [redacted] and [redacted] at factory. I spoke to ** of [redacted] and he says they have been there many times to do service and was scheduled to be there Tues/Wed this week to finish. We want you to call us and let us know if there are any problems in the future an we will jump right on it for you. There is no reason to call and jump all over me and [redacted] from this point. [redacted] is going to get your service completed and is telling us your home looks good.  This Revdex.com complaint is all service related and should have been addressed to [redacted]

The set up crew had a small section of home open to weather and some sheetrock was wet. Factory has been to job and completed all repairs and customer said he was pleased with work and was going to remove this complaint

We delivered home to property on 9-18.  We had the entire job completed as of 10-6.  It has been hard to get pass the inspections due to how the property was originally deeded and getting the county to clear the inspections in their computer. The final inspection was done today and...

everything has passed and a CO has been issued to turn power on and move in.  When we originally started the job their was a current home to be tore down and we charged the customer for this.  Our teardown people met Mr. [redacted]'s [redacted] at the property and explained the process and advised that anything they wanted to keep needed to be taken off the home before they return.  They also made the customer aware of a tree that would have to be taken down in order to complete the job.  We received a quote of 500 from the contractor and called [redacted] and told him the quote he said that would be fine and to please have the tree taken down for him he would mail us a check.  The customer stripped all the metal and aluminum off the home and the guys came back and demo the home and anything connected to it.  Mr. [redacted] called me last week and said their was an existing AC unit on the old home he wanted to keep and that it was included in the demo.  He made me aware that the 500 he owes us is compensation for the AC unit.  Wayne Frier [redacted] was never told of an AC unit that needed saved or asked to help move or we would of gladly done this for him.  We never were made aware anything.  They had plenty of time to move the AC and could of done it when they stripped the home of everything else.  We are surprised that he is trying to stiff us with this 500 bill after we called and paid it for him in good faith.  He is 100% passed inspection and power has been released.  We will now help him through any service issues and honor everything we told him but will not complete the skirting until his outstanding balance of 500 is paid.