W.C. Cammett Engineering, Inc.

Revdex.com:
Resolution for my complaint, filed on 7/23/2015 2:15:35 PM and assigned ID [redacted], is as follows:-1 spray treatment for bugs completed on 07/24/15. Management estimates it will take two weeks for treatment to be effective.-No preventative security measures but provided...

with phone number of local officer. -Agreement signed on 07/27/15 to terminate lease contract in 30 days  contingent upon this submission of resolution to Revdex.com.
Regards,
[redacted]

Can you please let me know which property you are referencing?  Thank you.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
Sent:...

Wednesday, November 11, 2015 4:50 PM To: drteam Subject: Re: You have a New Message from Revdex.com Regarding Complaint #[redacted] my apartment number was [redacted]
Regards,

Sent: Wednesday, August 26, 2015 1:39 PMSubject: Website: Complaint Response  Business Response to a Complaint Complaint ID#: [redacted] Company Name: Greystar Management Company Contact: [redacted] Company Phone: [redacted] Company Email: ...

[redacted] Person Who Sent the Complaint: [redacted] Staff Member: Dispute Team Response: To: The Dispute Resolution Team 08/20/2015 From: [redacted] Greystar Management Services Contract Dispute [redacted] K. [redacted] Revdex.com Case #[redacted] Response to Complaint 08/19/2015 Mr. [redacted] TAA lease contract was from February 1, 2015 to May 31, 2015. Item # 3 states either party gives at least 60 days written notice of termination or intent to move out. Item #5 states before moving out, you must give our representative advance written-move out note as stated in Par.36 in the lease contract. We received Mr. [redacted] Notice to Vacate in his May rent evelope. The notice was back dated April 1, 2015. Mr. [redacted] was contacted about the required 60 day notice. On May 6, 2015 there was an email sent stating we received his notice and his lease requires a 60 day notice to full fill his lease as discussed the day before on the phone with the bookkeeper. He was advised to refer to his lease contract for additional information. Mr. [redacted] was billed for insufficient notice and a reletting charge as stated in Item #10 on the TAA Lease Contract it states you will be liable for a reletting charge if you fail to give written move-out notice as required in Par23 or 36. The reletting charge is not a cancellation fee and does not release the tenant from their obligations. Sent on: 8/26/2015 1:38:56 PM Sent by: 71.150.174.69

To whom it may concern,Mr. [redacted] and Mr. [redacted] lived in apartment #[redacted], provided Provenza at Barker Cypress a notice to vacate for 11/1/2015. After conducting a move out inspection we found that one of the bedrooms had carpet damages due to pet urine. We referred to their lease and their pet addendum for deposits. The total deposit paid was $200.00 for their apartment home, in which it was deducted from the balance that was due at move out. According to their pet addendum they paid $0.00 pet deposit, $0.00 monthly rent and $600.00 additional fee that is non-refundable. I have attached a copy of  the residents lease, pet addendum, account ledger  and water bill statements for unpaid balances along with the pictures of the carpet. If you should need any more information please do not hesitate to reach out to me via email at [email protected] or via phone at 281-246-1004.Thank you,Yolanda B[redacted] |Community ManagerProvenza at Barker Cypress  l 12515 Barker Cypress Rd l Cypress, TX 77429o 281-246-1004 | f 281- 246-1012| [email protected]

Revdex.com:
This letter is to inform you that Greystar Management Services has carried out to my satisfaction the resolution it proposed for my complaint, filed on 1/10/2016 and assigned ID [redacted].
Regards,
[redacted]

Ordered a brand new unit
for this resident and have given him a temporary unit in the mean
time.   Received the new unit Thursday evening.   I spoke with the resident yesterday and explained
the situation to him and he seemed fine and understood.  He did not
request other...

accommodations or any concessions when I spoke to him yesterday, Followed
up with him again before I left yesterday and got his voicemail so I left him a
message.

Can you please let us know the name of the apartment complex you are referencing in the complaint so we can address the issues?  Thank you.

Greystar has taken 2 months to send me my security deposit, but it finally arrived today. You may close this complaint now and disregard.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
I called Avana Brazos Ranch about their response and they did finally give me the name of the collections company, but they are still saying that there is nothing that they can do and that it is up to the collections company and I called the collections company and they are saying the same thing, that I could dispute it but it will end up looking worse on my credit. We asked to be present during the walk thru at time of move in, as well as when we moved out (see their attached e-mail that they provided). Also, still no word on the ruined patio furniture.
Regards,
Ashley D[redacted]

Dear Ms. Warren, We are in receipt of your complaint with the Revdex.com and have discussed the situation with the on-site team at [redacted]   I hope as of today, Wednesday, April 12, 2017, everything has been resolved to your satisfaction. If you would like to...

discuss further, please contact our corporate office at 713-966-5000 and ask for Kristen DeVon.   As always we appreciate your residency at one of our Greystar Managed Communities as we always strive to go Above and Beyond for our residents.”   Sincerely,Kristen DeVon Sr. Regional Property ManagerGreystar

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Can you please let me know which property this complaint is in reference to.  Thank you.

Greystar does not manage [redacted]  It is managed by [redacted]  Thank you.