I purchased the heater on 2/7/at the [redacted] from Webster EnterprisesThe salesman named Steve told it would be shipped and would arrive in to business daysThat was fine but last Friday was the 10th day and have not received the heaterI've tried calling them and phone either just rings or the answering machine comes on says they are either on another call or getting ready for an upcoming showI've sent emails with no response from them as of yetI want the heater or my money backI feel I have been scammed at this point Thanks [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it... before sending it.]RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. just forget it, I have medical issues dealing with now with my son...
I have had a horrible experience with this company From untruth claims during sales to trying to get tech support, to having them honor their return policy - it has been a terrible experience They do not seem to care
We have mailed a check for a refund of $for the product that was returned to us by [redacted] on 2-**- He paid cash for this item and we have issued a check for the refund [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you... wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me.
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
From: *** *** *** Sent: Thursday, March **, 1:PMTo: drteamSubject: Re: #*** The Revdex.com (Revdex.com) of Houston and
South Texas has sent you a new message regarding your complaint - PLEASE DO NOT
DELETE THIS EMAIL
This morning March **, 2014, I
finally received a call from Webster Enterprises at Spring ,Texas. She
(***) has agreed to credit my Discover card in the amount of $61.00.
In fact, she said she was putting that transaction through as we spoke.
She was saying to me that the cost of my purchase of one king sized pillow was
$65. I corrected her by saying that "I am an honest person, so I
tell you I was only charged $for the pillow, and that I had
incurred a charge of $for postage" She agreed to reemburse
me the $for the pillow, plus sales tax, plus 1/of the shipping cost.
The amount credited was $61.00. I told her I would call you at Revdex.com when I
receive my credit card bill and see the credit to my account. She assured
me she was doing the transaction now
Thank you for such rapid
response and help.
Sincerely,
*** ***
*** *** **
*** ** ***
***
We contacted ** *** and credited her Discover card ending in *** in the amount of $ This was for the cost of the item purchased and part of shipping cost We normally don't pay for return shipping but paid part for
her
Thanks,
*** ***
Webster Enterprises
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me I received a call from them shortly after they were contacted by your office. They have sent me a replacement unit
Thanks for your assistance
I attended the Austin Home and Garden Show and purchased what I thought were two king pillows made from bambooOnce opened, I noticed the tag listing the materialsPolyurethane is the only material in the pillow, the cover only contained 50% bamboo, the rest being polyesterThis information was not included on the packagingI tried calling the company but found they do not answer or take voice messagesI wasted $on hard, hot, inferior pillowsDO NOT BE TAKEN IN BY THE PACKAGING!
I bought ShowerMe product from them in the Houston Texas Home and Garden Show last Sat 02/13/and when I went home one of the items was broken....I made call and the answering machine came on and left messages and it's now Fri 02/19, I am still waiting for a call back to resolve this issue from this business
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me I did have to pay return shipping, but freedom from the hassle of dealing with this company was worth it
*** *** was told to send the items back for a full refund We received the items and did a refund on his credit card ending in *** on March **,in the amount of $ The product was $and we also refunded $for shipping charges
***
***
Webster Enterprises
Bought a 'rain style' shower head at the ** *** *** Jan Ivy the rep in the booth did a nice job and we bought one shower head that installed easily and works fine However be advise these heads are totally plastic and made out of county Advertised cost $show cost about plus tax Because of the plastic we would rate this as neutral
We have mailed a check for a refund of $161.29 for the product that was returned to us by [redacted] on 2-**-14.
He paid cash for this item and we have issued a check for the refund.
I purchased the heater on 2/7/at the [redacted] from Webster EnterprisesThe salesman named Steve told it would be shipped and would arrive in to business daysThat was fine but last Friday was the 10th day and have not received the heaterI've tried calling them and phone either just rings or the answering machine comes on says they are either on another call or getting ready for an upcoming showI've sent emails with no response from them as of yetI want the heater or my money backI feel I have been scammed at this point Thanks [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it... before sending it.]RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. just forget it, I have medical issues dealing with now with my son...
I have had a horrible experience with this company From untruth claims during sales to trying to get tech support, to having them honor their return policy - it has been a terrible experience They do not seem to care
We have mailed a check for a refund of $for the product that was returned to us by [redacted] on 2-**- He paid cash for this item and we have issued a check for the refund [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you... wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me.
Item was shipped [redacted] tracking # [redacted] shows it was delivered to customer on Friday March 6, 2015.
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me
From: *** *** *** Sent: Thursday, March **, 1:PMTo: drteamSubject: Re: #*** The Revdex.com (Revdex.com) of Houston and
South Texas has sent you a new message regarding your complaint - PLEASE DO NOT
DELETE THIS EMAIL
This morning March **, 2014, I
finally received a call from Webster Enterprises at Spring ,Texas. She
(***) has agreed to credit my Discover card in the amount of $61.00.
In fact, she said she was putting that transaction through as we spoke.
She was saying to me that the cost of my purchase of one king sized pillow was
$65. I corrected her by saying that "I am an honest person, so I
tell you I was only charged $for the pillow, and that I had
incurred a charge of $for postage" She agreed to reemburse
me the $for the pillow, plus sales tax, plus 1/of the shipping cost.
The amount credited was $61.00. I told her I would call you at Revdex.com when I
receive my credit card bill and see the credit to my account. She assured
me she was doing the transaction now
Thank you for such rapid
response and help.
Sincerely,
*** ***
*** *** **
*** ** ***
***
We contacted ** *** and credited her Discover card ending in *** in the amount of $ This was for the cost of the item purchased and part of shipping cost We normally don't pay for return shipping but paid part for
her
Thanks,
*** ***
Webster Enterprises
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me I received a call from them shortly after they were contacted by your office. They have sent me a replacement unit
Thanks for your assistance
I attended the Austin Home and Garden Show and purchased what I thought were two king pillows made from bambooOnce opened, I noticed the tag listing the materialsPolyurethane is the only material in the pillow, the cover only contained 50% bamboo, the rest being polyesterThis information was not included on the packagingI tried calling the company but found they do not answer or take voice messagesI wasted $on hard, hot, inferior pillowsDO NOT BE TAKEN IN BY THE PACKAGING!
I bought ShowerMe product from them in the Houston Texas Home and Garden Show last Sat 02/13/and when I went home one of the items was broken....I made call and the answering machine came on and left messages and it's now Fri 02/19, I am still waiting for a call back to resolve this issue from this business
I called Ms *** this morning and a credit was processed on her credit card in the amount of $
*** ***
Webster Enterprises
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me I did have to pay return shipping, but freedom from the hassle of dealing with this company was worth it
We have sent out a new *** on Feb 24, 2015. The *** tracking # is ***
*** *** was told to send the items back for a full refund We received the items and did a refund on his credit card ending in *** on March **,in the amount of $ The product was $and we also refunded $for shipping charges
***
***
Webster Enterprises
It took a while to reach Ms*** A credit was given in the amount of $to her credit card ending in on July
Bought a 'rain style' shower head at the ** *** *** Jan Ivy the rep in the booth did a nice job and we bought one shower head that installed easily and works fine However be advise these heads are totally plastic and made out of county Advertised cost $show cost about plus tax Because of the plastic we would rate this as neutral
We have mailed a check for a refund of $161.29 for the product that was returned to us by [redacted] on 2-**-14.
He paid cash for this item and we have issued a check for the refund.
[redacted]