Weinberg Mediation Group

In regards to Mr***'s complaint a Dunning Notice was sent to him via regular mail on 2/28/2018, please find a copy attachedI am unaware how an automated message is deemed fraudulentHowever we have received a Cease and Desist from Mr [redacted] and he will not be hearing from our office going forward

Ms [redacted] has now sent us a Cease and Desist letter , which we have honored and haven't called her againThen proceeded to waste the time of our compliance department, the CFPB, who she also filed a complaint with, and now the Revdex.comWhy she is seeking the same result that her letter has already afforded her is beyond meWe've already honored her request

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I also want to add that Weiner company has called my phone today at 3pm and left messageAlso this company called my wife's phone earlier todayIf this company put me on the cease and desist list, why is the company continuing to contact me and my wife? Regards, [redacted]

In regards to Ms [redacted] 's complaint, Weinberg Mediation Group LLC can confirm that we do have a file for a [redacted] matching complainant's address and phone numberWe have since spoken to Ms [redacted] and set up a payment plan that she seems to be happy withI can however say with confidence that our balances do not fluctuate here, so the balance that Ms [redacted] would have been told would have been the same on every callWe also do not randomly send out emails to anyone so the fact that Ms [redacted] is claiming that we sent several emails randomly to friends or family members is untrueI can only assume that Ms [redacted] is confusing our company with others trying to possibly collect different debts from herThe only piece of correspondence sent to Ms [redacted] was Dunning notice in April upon receipt of her file which I have attached to our response

Weinberg Mediation Group has reviewed Ms [redacted] 's responseIn our original response I stated that we have closed and returned her file to our client, therefore we can no longer send her any further communication through any avenues as we are no longer contracted to collect her debtMy suggestion is that she contact the new agency that is handling her account whom she states she received a letter from on 5/15/Whether or not this new response satisfies Ms [redacted] it is the last response she will be getting

In regards to Ms***'s complaint a Dunning notice was sent on 2/28/upon receipt of her file, please find it attachedShe acknowledges the debt we are calling about and admits that she is delinquent in the matter yet questions the legitimacy of our company when we are calling about it? It takes us to weeks to obtain the original media on the debt and only obtain it for customers that do not remember the debt or are disputing itWhy would we need to verify a debt that Ms [redacted] acknowledges and admits is her's? Ms [redacted] implies that we might be trying to steal her identity, which is laughable, yet acknowledges that we already have her informationWhy would we contact her to obtain her information that we already have? Also, no offense to Ms [redacted] but if I were to decide to start an identity theft ring today I probably wouldn't target consumers who couldn't pay back their subprime credit cards

I have reviewed Ms [redacted] 's complaint and I can determine that we do have a file in our office for a Ms [redacted] whose address and telephone number does match the complaintant'sIn regards to refusal of documentation this is a Dunning notice, which I have attached, was sent to Ms [redacted] 's address on April 6, upon receipt of her fileWe did not receive a mail return therefore leading us to believe that the letter was deliveredWhat is very concerning is Ms [redacted] 's claim that she was threatened with legal action, arrest, and jailWeinberg Mediation does not use or implement these tacticsI reviewed all calls and communication that our agents have had with Ms [redacted] , there was contact made on April 24, and May 11, In both instances Ms [redacted] did express concern that this is something that her daughter did fraudulently and illegallyWhat was also consistent in both calls was the fact that Ms [redacted] became so vulgar and verbally abusive to the agent on both calls that different agents both had to terminate the callsMs [redacted] should be aware that making claims and extremely damaging ones albeit against companies using the forum of a legitimate organization such as the Revdex.com is frowned upon in societyHad Ms [redacted] talked to either representative like a human being and not used language unfit to speak to an animal with, I'm sure we would have complied with her request for further documentation

Mr***'s file has been forwarded back to our client for further collection activityHe will not be hearing from our office again

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowJust because they mailed it does not mean I received it I would like them to send it somehow to make sure I get itAlso I called the agent" dumb" and hung up on them they need to realize the agents are reporting what transpiredI have gotten mail recently from collection agency's for this same debit on 5/15/so as you can see I am very doubtful this is my debt but as stated to this agency I need to see in writing what and who the company that says I owe them this moneyAlso I was told I would be in court with this company unless I payI'm certainly not going to pay for something that is not mine however I will file a fraud investigation with the company who says I owe them this if it is not mineRegards, [redacted]

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Despite the self-righteous tone of the company's reply, Weinberg Mediation Group has broken the law in multiple ways. It has failed to provide written notice of the debt within five days of initial telephone contact, as required by lawThey have failed to identify themselves on the telephone as a debt collector, as required by law, saying only that they are contacting me regarding a matter involving my name and Social Security numberI know only from looking at their web site that they are debt collectors. I have no unpaid bills, which means that the company is trying to collect money from me that I do not owe, in violation of the lawThey have stated in their reply that they sent notices to an address different from mineIn so doing, they have informed me of another person's debt, in violation of the lawI happen to know that another person with the same name as mine lives at that addressWe are not related and do not know each other. I have lived at the same address for more than years, with a publicly listed phone number and address, and yet Weinberg Media Group could not be bothered to verify that my phone number corresponded to the address in their records before targeting me for collection of a debt I do not oweI have unfortunately been targeted numerous times in the past by companies that chose to harass me simply because I had the same name as another personI am growing tired of it. The company's web site has a disclaimer on its FAQ page stating, "If you have received a message from us for the wrong party, please give us a call back to let us knowUnless we are notified, we must presume that this number is a valid means to reach our customer." That sounds like a fair statement, but it also indicates that the company has routinely targeted the wrong peopleThe company has repeatedly made misleading statements, in violation of the law, by threatening that the day of the call is my last chance for a voluntary resolution, only to call again in a few days with the same threat. I chose to complain to the Revdex.com because these call had the marks of a scamThe company called me out of the blue and left messages saying that it was my last chance for a voluntary resolution to some unidentified matter, instructing me to call an unverifiable number to give them informationIt was only because of caller ID that I was able to determine that the call may have come from somewhere in the Buffalo NY area, and it took considerable searching to find the location and contact information of Weinberg Media GroupEven then I could not be certain that it was the same organization or that the call was legitimateI have been advised in the past to refrain from providing personal information to unknown callers, and I was uncomfortable calling another number without knowing for certain that it was the same companyI will reply to the written notice of the debt, if and when I receive itUntil then, the company is not to contact me again. Regards, *** ***

In response to Ms***'s complaint, attached is the letter that was mailed to her upon receipt of her fileWe never received a mail return and can only assume that she received itIn response to her other allegations Ms*** has never once contacted our office in response to the numerous
"harassing" messages that we are supposedly leaving herwe also do not call multiple times a day to a single number as that would be illegal.I don't know how calling someone over a bill that they neglected falls in line with "threatening people's lives" as Ms*** calls it but I believe that statement to be extremely dramaticAnd also no calling someone over a delinquent bill when they never respond to your calls and have never once voiced the fact that they are receiving the calls and do not like them is not harassmentIf Ms*** does not like collection calls I suggest that going forward she pays her bills on time

Weinberg Mediation Group does have a file for an *** ***, however there have never been any outgoing calls or telephone messages to Mr***How he would have a telephone message from us is shockingWe did however send Mr*** a letter upon receipt of his file

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. Regards, *** ***

I have reviewed the
response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowThe company has called me twice after I made the initial complaintIf they don't stop calling I will seek legal action. Regards,*** ***

To Whom It May Concern:I apologize for the delay in getting this response back to you regarding ID ***I can confirm that WeinbergMediation Group did have an account in our office in regards to a *** ***I can also confirm that all calls andcorrespondence to Ms*** have been
reviewed and that in no way, shape, or form have I found Ms***'s claims tobe substantiatedWe have policies and training programs in place to protect our business and customers such as Ms.*** and none of these policies involve threatening or harassing themYes, it is true that we possibly did call relatives orassociates of Ms***'s prior, to speaking with herOur right to contact relatives or assoc.iates for location information isprotected by the Fair Debt c911ection Practices Act or FDCP AWe have sent Ms*** correspondence through the mailincluding a Dunning notice as required upon placement of her account with our officeWe have complied with Ms.***'s request to receive no further communication from our office by putting her account in a 'Cease and Desist' statusand returning her file to our client as such.Sincerely,Charles K***Support DepartmentWeinberg Mediation Group LLC

In regards to Ms***'s complaint, we did send out a Dunning notice in regards to her debt with our officeThis letter gave her days to dispute the debt, she did notwhile I'm assuming that most people do not enjoy collection calls this is what we are contracted to doIf Ms*** would have
sent us a cease and desist letter we would not be calling herIn all reality based on her complaints it seems like she's avoiding the situation

As previously stated in our initial responseA *** *** matching Mr***' address does have a debt that was placed with our office for collectionA Dunning notice was mailed via the USPS upon receipt of the file, a letter which I have attached with this responseHowever, Mr*** will not be hearing from Weinberg Mediation Group any further as the file in question has been closed and returned to our client as "non-collectible"

Weinberg Mediation Group can confirm that we do have a file placed in our office For a *** *** that does match the cpmplainant's address and telephone number In regards to Ms***'s complaint our answering machine message is standard and approved by FDCPA standardsI would advise her
in the future to contact her creditors directly instead of routing communication through the Revdex.com without even speaking to anyoneAttached is the Dunning notice sent to Ms*** upon receipt of her file

Tell us why here...Upon further review I listened to the last 2 contacts that Ms. [redacted] had with our company. Never did any of the conversations go the way she stated. Never was she threatened or told she was going to jail. And never do we refuse to provide our address or website to anyone.

Weinberg Mediation Group has reviewed Ms. [redacted]'s response. In our original response I stated that we have closed and returned her file to our client, therefore we can no longer send her any further communication through any avenues as we are no longer contracted to collect her debt. My suggestion is that she contact the new agency that is handling her account whom she states she received a letter from on 5/15/2017. Whether or not this new response satisfies Ms. [redacted] it is the last response she will be getting.